User`s guide
More Problem-solving Procedures
103
More Problem-solving Procedures
The following subsections provide a more detailed approach to identifying a problem
and locating its source.
Preparing the System for Diagnostic Testing
Caution: Turn off devices before disconnecting cables: before disconnecting any
peripheral cables from the system, turn off the system and any external peripheral
devices. Failure to do so can cause permanent damage to the system and/or the
peripheral devices.
1. Turn off the system and all external peripheral devices. Disconnect all of them from
the system, except the keyboard and video monitor.
2. Make sure the system power cords are plugged into a properly grounded AC outlet.
3. Make sure your video display monitor and keyboard are correctly connected to the
system. Turnon thevideo monitor. Setits brightnessand contrast controls to atleast
two-thirds of their maximum ranges (see the documentation supplied with your
video display monitor).
4. If the operating system normally loads from the hard disk drive, make sure there is
no diskette in drive A. Otherwise, place a diskette containing the operating system
files in drive A.
5. Turn on the system. If the power LED does not light, see “Power Light Does Not
Light” on page 105.
Using PCDiagnostics
Adiagnostics package forthe systemis containedon theconfiguration softwareCD that
comes with the system. For documentation about the test modules, see the Diagnostic
help disks that end with the extension .HLP. They are ASCII files that you can print to
form a manual of all tests in this product.
• The program called Testview uses a simple DOS-based menu system.
• The program called T.EXE is a noninteractive test executable used to run test
program modules from DOS batch files.
• The README.TXT file for diagnostics tells how to install the program.