Specifications

www.dsc.com
The DSC Web site is the electronic gateway to a wealth of DSC resources. Password
protected and designed for security professionals, dealers can log on quickly and easily
to access resource materials such as:
Information on DSC products: downloadable PDF versions of all DSC security
product sales and specification sheets, end user manuals, architect and engineer
specifications, plus the complete DSC product catalog.
The latest news and events: the DSC Web site features press releases, trade show
information, industry events and training sessions.
Contact information: security dealers can find a complete list of DSC contacts, DSC distributor locations, as well as
agency listings and industry links.
The latest technical information: DSC customers can stay up-to-date with the latest
technical information by reviewing Technical Advisory Bulletins and Product Application
Notes. A quick link to our technical support group is available for answers to product
related issues.
The latest diagnostic tools: such as the new DLS2002 downloading software available
at no charge. Dealers can upload DLS2002 Service Packs and new DLS2002 Drivers to
support new products and enhanced features.
Feedback: DSC wants to hear what alarm dealers have to say. The opinions, comments
and ideas of our customers contribute directly to the development of new products and services and are important to
us. We want to hear from you.
Log on today at www.dsc.com and see how DSC is taking care of its customers and taking care of business.
the DSC customer help center
A dedicated team of technical and customer service specialists stand ready to help
with valuable expertise and in-depth product knowledge to assist security dealers in
getting the answers they need, quickly and accurately. The Customer Help Centre
offers extended hours of service, access to all departments within DSC and multilingual
support in10 different languages. The Customer Help Center is ready to provide you
with the exceptional services, support and value that the security industry has come to
expect from DSC.
technical support
Customers looking for technical help on any of the great DSC Intrusion Alarm Products
can call 1-800-387-3630 or e-mail us at [e-mail].
general customer service
Customers looking for non-technical assistance such as product information or the
location of the nearest DSC authorized distributor can call 1-888-888-7838 or
e-mail us at [e-mail].
DSC has established a worldwide reputation for innovative, reliable
products that are easy to install, service and use. But DSC also
recognizes that security dealers everywhere need more than just great
products, they demand exceptional service and support as well.
Therefore, DSC has committed resources to ensure that we’re ready to
help and that we are always in a position to be taking care of our
customers.
Connect24
Connect24 provides activation and routing services for DSC Skyroute wireless
transceivers. Connect24 receives transceiver signals via established cellular
networks and re-routes them to the appropriate central station, meeting the
highest standards of UL ratings for the routing of critical condition signals.
Connect24 offers a reliable and fully automated system for the activation of
Skyroute transceivers, this service is available 24 hours a day, 365 days a year.
... of sales and support
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