Instruction manual

17
Troubleshooting
4 Troubleshooting
Using the table below, check whether you can remedy the problem:
If you cannot solve the problem using the table above, call our Service hotline
(see contact data in the appendix to this instruction manual).
Together with our trained service employees, we are sure to find a solution.
Ordering spare parts and accessories
You can order spare parts or accessories on the Internet at http://www.severin.com/go/to/8365
by using the "Service / Spare Parts Shop" menu.
Use this QR code to reach our website directly.
Problem Possible cause/Remedy
Appliance can-
not be
switched on.
Rechargeable battery is completely discharged. Switch off the appliance and
charge rechargeable battery, chapter „Charging and operating“.
Appliance can-
not be
charged.
Mains adapter is not plugged in correctly. Check whether the mains adapter or
adapter plug is seated properly in the outlet (chapter „Charging and operat-
ing“).
Appliance was switched on during charging. Switch off device using the foot
switch. The device can now be charged.
Device loses
dirt
Dust container must be emptied, chapter „Emptying and cleaning the dust
container“.
Operating du-
ration is be-
coming ever
shorter.
It is possible that dirt is preventing the brushes from moving freely. Free brush-
es of dirt. If necessary, carefully use a scissors or tweezers for this.
Item number Description
5277048 1 mains adapter
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