Instruction manual

Version 1 2011-04-18
24
US
9. Troubleshooting
In addition to the cleaning messages, the display also shows an appropriate message
in case of a technical fault. The remedy is shown together with the fault message on
the display.
NOTE!
If a technical fault has occurred, no more coffee can be
prepared until the fault has been remedied.
Display Cause Remedy
Please insert
Brewing unit
and close the
door.
The brewing unit is not in-
serted correctly/The ap
of the brewing unit is not
closed.
Insert the brewing unit
(‘8.4 Cleaning the brewing unit’
on page 22).
Brewing unit
Blocked -
Please clean.
The brewing unit is not
working properly.
Clean the brewing unit
(‘8.4 Cleaning the brewing unit’
on page 22).
check Brewing
unit and in-
sert.
The brewing unit is not in-
serted or is not inserted
correctly.
Insert the brewing unit
(‘8.4 Cleaning the brewing unit’
on page 22).
water suPPlY
error.
There is not enough wa-
ter in the brewing unit.
Clean the water tank and espe-
cially its water discharge on the
oor. Fill the water tank complete-
ly with water. If the problem per-
sists, also clean the brewing unit
(‘8.4 Cleaning the brewing unit’
on page 22).
internal er-
ror (con).
Please re-
start.
A system error occurred. Switch the device off for several
seconds and then switch it on
again.
Display Cause Remedy
internal
error (con).
Please
restart.
A system error
occurred.
Switch the device off for several
seconds and then switch it on
again.
grinder emPtY.
Please refill.
The bean container is full. Fill the bean container with beans
(‘6.3 Preparing coffee specialties’
on page 10).
grinder
Blocked.
Please clean.
The grinder is blocked. Call customer service.
sYstem error.
contact ser-
vice.
A system error
occurred.
Call customer service.
too much
ground cof-
fee. change
grinding fine-
ness or quan-
titY.
There is too much coffee
in the brewing unit.
Set a coarser grind on the grinder
regulator (‘7.1 Setting the grind-
ing neness’ on page 14) and clean
the brewing unit
(‘8.4 Cleaning the brewing unit’
on page 22). When you have added
ground coffee via the powder dos-
ing chamber, reduce the amount
of coffee powder which you are
putting in for a cup portion.
too little
ground cof-
fee. change
grinding fine-
ness or quan-
titY.
There is too little coffee in
the brewing unit.
Set a ner grind on the grinder
regulator (‘7.1 Setting the grind-
ing neness’ on page 14) and clean
the brewing unit (‘8.4 Cleaning
the brewing unit’ on page 22).
When you have added ground
coffee via the powder dosing
chamber, increase the amount of
coffee powder which you are put-
ting in for a cup portion.