User's Manual

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94
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Chapter9Troubleshooting
Problem Cause Solution
Whenpressingthepower
button,theAUTOIDQ7does
notturnon.
Criticallylowbattery
levelorthebatteryis
completelydischarged.
Fullychargethebatteryor
replacethebattery.
The battery may not be
seatedproperly.
Insertthebatteryproperly.
Systemcrash. Performasoftreset.
Therechargeablebatterydid
notcharge.
Batteryfailed. Replacethebattery.
Battery temperature is
toohighorlow.
Put the battery at room
temperature.
Nosound.
Volumesettingislowor
turnedoff.
Adjustthevolume.
TheAUTOIDQ7shutsoff.
The AUTOID Q7 is
inactive
Thedisplayturnsoffafter
aperiodofinactivity.Set
thisperiodof  from15
secondsto30minutes,or
nevergointosleep.

Thebatteryiscompletely
discharged.
Charge or replace the
battery.
TheAUTOIDQ7doesnot
decode with reading bar
code.
Scanning application is
notloaded.
Loadascanningapplication
ontheAUTOIDQ7.
Onthebarcodesettings
or application settings
interface.
Setthescanapplicationto
thescaninterface,orhide
thescanapplication.
Unreadablebarcode.
Ensurethesymbolisnot
defaced.
The barcode decoding
functionisnotenabled.
Enterbarcodesettingsand
enablethecorresponding
decodingfunction.
The brand‐new is not
programmedforthisbar
code.

Distance between exit
window and bar code is
incorrect.
PlacetheAUTOIDQ7within
properscanningrange.