User guide

ST-EG100-E Installation and User Guide Maintenance & Troubleshooting
Chapter 5 Maintenance & Troubleshooting
5.1. Firmware Installation
If you are notified of a new firmware release, you can obtain the file and update the SETECH
ST-EG100-E Ethernet Gateway.
NOTE:
To be notified when a firmware update is available, you must have setup a user account on the
setechautomation.com website at the time you purchased ST-EG100-E Ethernet Gateway.
1. Contact SETECH customer service and request the current version of the SETECH
Advanced Featured Firmware.
2. Once your information has been verified, you will be sent an email containing a link to the
firmware installation package specific for your Ethernet Gateway. Note, this link will allow
the download of an encrypted file compatible only with the hardware originally purchased.
3. Using the provided link, download and save the firmware installation package to your local
drive and uncompress the contents of the installation package.
The uncompressed installation package includes both the firmware installation application
(i.e. SETECH-Uploader.exe), and the SETECH firmware binary files.
4. Double-click on the SETECH_Uploader.exe icon to start the installation. The system
displays the SETECH Updater window (see Figure 10).
Figure 10 - SETECH Updater Window
5. Activate the Discover… button. The updater queries the local network for any SETECH ST-
EG100-E and Elk M1XEP Ethernet boards, and returns a list of all discovered Ethernet
boards (see Figure 11).
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