Quick Start Guide
Table Of Contents
- 1 Electronic Shelf Labeling – A brief introduction
- 2 Label Family Introduction
- 3 Get the latest software and documentation
- 4 Core Appliance
- 5 Core Appliance initial setup
- 6 Start SES-imagotag Core Service and SES-imagotag Control Center
- 7 ESL Access Point Configuration
- 8 Selecting channels
- 9 Setup Security
- 10 Register labels
- 11 Start tagging
- 12 Templates
- 13 Integration
- 14 Troubleshooting
- 14.1 SES-imagotag Core Service Dashboard
- 14.2 Running the SES-imagotag Core Service as a background service
- 14.3 Where can get a demo/development license key?
- 14.4 Deleting the demo articles
- 14.5 Establish a network configuration when no DHCP is available – Step by step
- 14.6 Access point discovering with Bonjour Services
- 14.7 What can I do if the Status LED of the AP-2010 access point doesn’t turn blue?
- 14.8 Labels don’t come online
- 14.9 The encryption does not work
- 14.10 Unlocking labels
- 14.11 Starting Java applications
- 14.12 Encoding problems
- 14.13 Reserve RAM for Java heap space
- 14.14 Further documentation
- 15 Declaration
Core Service Quick Start Guide
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l Is the access point registered to the SES-imagotag Core Service?
l Reboot the access point
14.8 Labels don’t come online
After the registration it could last a certain time until all registered labels are joined to the network (up
to two hours, depending on number of access points and the channels used.
l Up to 30 minutes with channels 3, 5, 8, 9 and 10
l Up to 2 hours with channels 0, 1, 2, 4, 6 and 7
Warning: A label must not be registered to multiple SES-imagotag Core Service installations at the
same time. It will only connect to one of this installations.
14.9 The encryption does not work
Check the encryption passphrase via the SES-imagotag Control Center - System – Configuration.
If label was already registered with a different passphrase you’ll have to unlock the label first in order
to register it on the SES-imagotag Core Service.
14.10Unlocking labels
If the label was registered and a communication key was set it will no longer work in other networks
using a different network key passphrase. To unlock this labels for other networks an unlock code is
required.
Select File – Unlock labels and enter the unlock key.
If you have any problems (the unlock code wasn't included or you can't find it) please contact the
SES-imagotag Support Team (support.at@ses-imagotag.com).
14.11Starting Java applications
Before starting a Java application, make sure you have Java Runtime Environment Version 6 or
higher installed and you have set the necessary environment variables.
If the .jar file extension is known and associated with Java, just double-click the jar file to start the
application. Otherwise if the extension is not recognized:
Windows:
Create a shortcut of the jar file, right-click on it and open properties. Prepend “javaw.exe –jar“to the
path in the “Target” field. Double-click the shortcut.
Linux:
Navigate via command line to the directory where the jar file lies and execute “java –jar
<filename>.jar”
In case your environment variables are not set properly (e.g. javaw.exe/java command could not be
found) do the following steps:
1. Locate your installation directory of your Java Runtime Environment
2. Set JAVA_HOME Variable
Under Windows: