Specifications

47
When I don’t use a keyboard, the Extender doesn’t work at all.
See Section 8.1.5.
8.1.2 M
OUSE
There is a mouse cursor on the screen, but the mouse does not work.
1. Reset the mouse as described in Section 7.3.1.
2. Check the mouse cable and (if necessary) the mouse portion of the extension
cabling to your CPU or KVM switch; if it’s loose, or if you have the keyboard
and mouse cabling reversed (plugged into each other’s Extender-port
connectors), plug the cabling in properly and reset the mouse as described in
Section 7.3.1.
3. If your PC is a Pentium class machine, see the entry for the “My Pentium
class PC...” problem in Section 8.1.3.
4. Check the interconnect cable between the Extender’s Local and Remote
Units. Is it intact along its length and securely connected at both ends? And
is it wired correctly? (Compare its wiring with that shown in Appendix A.)
5. Try powering the Remote Unit OFF and then ON again.
6. Try using a different model of mouse.
The system does not detect a PS/2 mouse, or the application cannot find the mouse.
1. Check the mouse cable and (if necessary) the mouse portion of the extension
cabling to your CPU or KVM switch; if it’s loose, or if you have the keyboard
and mouse cabling reversed (plugged into each other’s Extender-port
connectors), plug the cabling in properly and reset the mouse as described in
Section 7.3.1.
2. Make sure that the cable running from the keyboard port of the CPU or KVM
switch to the Extender’s Local Unit is intact and securely attached, so that it
provides power to the Local Unit.
3. If your PC is a Pentium class machine, see the entry for the “My Pentium
class PC...” problem in Section 8.1.3.
4. Reboot the PC.
CHAPTER 8: Troubleshooting