Server Technology Solutions for the Data Center Equipment Cabinet Sentry Global Security Modem - GSM Installation and Operations Manual © 2003-2005 Server Technology, Inc. All rights reserved.
Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of un-insulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Table of Contents CHAPTER 1: INTRODUCTION 2 Quick Start Guide.............................................................................................................................2 Technical Support ............................................................................................................................2 Equipment Overview........................................................................................................................
Chapter 1: Introduction Quick Start Guide The following instructions will help you quickly install and configure your Global Security Modem for use in your Sentry product. For detailed information on each step, go to the page number listed to the right. 1. 2. 3. Install the Global Security Modem.............................................................................................3 Configure the Global Security Modem ...................................................................................
Chapter 2: Installation Before installing your Global Security Modem (GSM), refer to the following lists to ensure that you have all the items shipped with the unit as well as all other items required for proper installation. Standard Accessories • • Global Security Modem module RJ11 to RJ11 crossover cable Safety Precautions • • • • • • • • Use this product only with approved Server Technology devices. To reduce the risk of fire, use only 26 AWG (.41mm) or larger telephone wiring.
Chapter 3: Operations The Sentry Global Security Modem is a v.92 (56K) data modem and provides out-of-band access to the Sentry Remote Power Manager. The Sentry integrated Modem additionally supports Callback Security and Remote Configuration. NOTE: Sentry RPMs with integrated modems manufactured prior to June 30, 2003 may contain older OEM modem modules. Use the ATI3 command to positively identify the type of integrated modem; the new Security Modem will display ‘MT5634SMI’ in the response string.
Commands AT commands are used to control and configure the operation of the Global Security Modem. AT commands may be issued only from a serial Pass-Thru session from the Sentry or a remote configuration command mode session, if enabled. See Remote Configuration on page 11 for more information on remote configuration sessions. AT commands may be issued in any combination of uppercase and lowercase. Multiple AT commands may be issued in one line, also known as a command string.
Configuring the Country Code The Sentry integrated Modem is compliant for use per Telecom Certification for the countries listed in the following table. The AT%T19,0, command is used to set the country code. The default value is 34. NOTE: For countries not listed, please contact Server Technology Technical Support.
Enabling or disabling Callback Security Callback Security provides a higher level of security against unauthorized access by requiring the connecting user to be at a predefined location when establishing a modem session to the Sentry. When enabled, Callback Security requires submission of a valid callback password at initial connection. This password is compared to a predefined callback number/password table for a return call by the modem.
Setting Callback dial strings The Sentry integrated Modem supports definition of up to 30 callback dial strings. The AT&Z command is used to set a dial string. Dial strings may be up to 34 characters and may include other AT commands. To set a Callback dial string: After successfully logging into the modem with the Setup password, type at&z, followed by the memory location (0-29), =at, dt (tone-dial) or dp (pulse-dial) and the number/dial string. Press Enter.
Setting the maximum Callback attempts The AT#CBA command is used to set the maximum number of callback attempts the modem will make. The valid range for Callback attempts is 1to 255. The default value is 4. To set the maximum Call back attempts: After successfully logging into the modem with the Setup password, type at#cba, followed by the maximum number of attempts and press Enter. Type atz and press Enter to reset the modem with the new settings.
Callback Security Calling Procedures Standard - Predefined Location Only Use the following steps when calling from a fixed location predefined in the Callback Security tables. 1. 2. 3. Using a communications program such as Hyper Terminal, dial the number of the integrated modem in the Sentry unit. At the Password> prompt, enter the password for the number being connected from and press Enter. When a valid password is provided, OK Disconnecting is displayed and the Sentry integrated modem disconnects.
Remote Configuration Remote configuration is a useful management tool that allows a system administrator to configure the modem from one or more remote locations eliminating the need to access the modem locally when changes to the modem configuration is needed. Remote configuration is accessed through the use of an escape character sequence and the Setup password, and will allow issuance of AT commands for maintenance or troubleshooting.
Chapter 4: Appendices Appendix A: Technical Specifications Data Connections Telco Connection Port Pin Signal Name 3 Tip 4 Ring 654321 LED indicators The Global Security Modem is equipped with status LED indicators for five serial I/O lines.
Industry Canada This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le materiel brouilleur. FCC Part 68 Telecom 1. 2. 3. 4. 5. 6. 7. 8. 9. This equipment complies with part 68 of the Federal Communications Commission Rules. On the outside surface of this equipment is a label that contains, among other information, the FCC registration number.
Canadian Limitations Notice Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5. Notice: The Industry Canada label identifies certified equipment.
EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: • • • Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member States relating to electromagnetic compatibility; and Council Directive 73/23/EEC of 19 February 1973 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits; and Council Directive 1999/5/EC
Recycling Server Technology Inc. encourages the recycling of its products. Disposal facilities, environmental conditions and regulations vary across local, state and country jurisdictions, so Server Technology encourages consultation with qualified professional and applicable regulations and authorities within your region to ensure proper disposal. Waste Electrical and Electronic Equipment (WEEE) In the European Union, this label indicates that this product should not be disposed of with household waste.
Appendix B: Warranty, Product Registration and Support Warranty and Limitation of Liability Server Technology, Inc. agrees to repair or replace Products that fail due to a defect within twelve (12) months after the shipment date of each Product unit to Buyer (“Warranty Period”). For purposes of this Agreement the term “defect” shall mean the Product fails to operate or fails to conform to its applicable specifications.
Technical Support Server Technology understands that there are often questions when installing and/or using a new product. Free Technical Support is provided from 8:30 AM to 5:00 PM, Monday-Friday, Pacific Time. Server Technology, Inc. 1040 Sandhill Drive Reno, Nevada 89521 USA Tel: 775.284.2000 Fax: 775.284.2065 Web: www.servertech.com Email: support@servertech.
Solutions for the Data Center Equipment Cabinet Server Technology, Inc. +1.800.835.1515 TF 1040 Sandhill Drive +1.775.284.2000 Tel Reno, NV 89521 +1.775.284.2065 Fax www.servertech.com sales@servertech.com Sentry, Power Tower and Global Security Modem are trademarks of Server Technology, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Server Technology, Inc.
