Warranty Information

04
Guidelines
Thank you for selecting a Serta furniture piece!
Our primary objective is to provide fast, friendly
customer service to all of our customers. We are here
to help if you have any questions, comments, or are
in need of warranty replacement parts.
Please call us toll free at: 1-855-372-2315
(Monday - Friday 6:00am - 5:00pm PST)
Or visit our website:
www.truecustomersupport.com
www.trueinnovations.com
Or call us toll free: 1-800-379-9973
FAILURE TO FOLLOW THESE WARNINGS
WHEN IN USE COULD RESULT IN INJURY
Do not stand on the item or use as a step ladder.
The chair has been tested and approved for users
weighing up to 250 lbs (113kg) per seat.
Do not use this item unless all bolts and screws are
firmly secured and fastened.
Check all bolts and screws every 90 days. As neces-
sary tighten if any are loose.