Installation & Assembly

13
Limited Warranty
The exceptions or exclusions to this warranty are:
Millwork Holdings seating products are warranted
against defects in material and workmanship while
owned by the “Original Purchaser”. The term
“Original Purchaser” is defined as that party or
entity which purchases Millwork Holdings furniture
from an authorized Millwork Holdings retailer as
shown by the original sales receipt. This warranty
does not apply to “as is” or previously owned
seating products.
Millwork Holdings warrants its products to be free
from defects in materials and workmanship
(normal wear and tear, fading and stretching
excepted), for one year from the date of
purchase, except as provided below under the
limited warranty.
This warranty gives you specific rights, and you
may also have other rights, which vary from
state to state. All warranties are limited to the
original purchaser for normal use by a
maximum of two users. Total weight capacity
per chair is 250 pounds for a single user.
• Upholstery material and foam cushion material is
warranted against defects in material and
workmanship for a period of one year, beginning on
the date of purchase as shown on the original sales
receipt.
•Any warranty claim that is submitted after the limited
warranty period, or without proper proof of purchase
will not include the cost of parts, labor, or delivery on
the warranted parts within a reasonable amount of
time. We reserve the right to require damaged parts to
be returned to us upon request. Natural markings such
as scars, brands, grain variations, wrinkles, color
variations, etc. will be considered normal
characteristics and not construed as defects.
• For claims or questions concerning this warranty,
please contact Millwork Holdings Customer Service
department on the web at
www.truecustomersupport.com. Be prepared to
provide your name, address, daytime phone number,
the model and purchase order number of the
product, date of purchase, and the store where it was
purchased. Millwork Holdings requires that the original
sales receipt be submitted with all requests to confirm
that you are the original purchaser according to our
written warranty.