User's Manual

DRG600WiFi User Guide Troubleshooting
Page 97 of 104
This should work with almost every application, but it is a security risk, since the firewall is disabled.
Only one (1) PC can use this feature.
Wireless Access
Problem 1: My PC can't locate the Wireless Access Point.
Solution 1: Check the following:
• Your PC is set to Infrastructure Mode. (Access Points are always in Infrastructure Mode)
• The SSID on your PC and the Wireless Access Point are the same. Remember that the SSID is case-
sensitive. So, for example "Workgroup" does NOT match "workgroup".
• Both your PC and the DRG600-WiFi must have the same setting for wireless security. The default setting
for the DRG600-WiFi is WPA-PSK, so your wireless station should also have WPA-PSK enabled, and
the key must match.
• If the DRG600-WiFi's Wireless screen is set to Allow Wireless Access by Wireless Stations only, then each of your
Wireless stations must have been selected, or access will be blocked.
• To see if radio interference is causing a problem, see if connection is possible when close to the DRG600-
WiFi.
• Remember that the connection range can be as little as 100 feet in poor environments.
Problem 2: Wireless connection speed is very slow.
Solution 2: The wireless system will connect at the highest possible speed, depending on the distance and the
environment. To obtain the highest possible connection speed, you can experiment with the following:
• DRG600-WiFi location:
Try adjusting the location and orientation of the DRG600-WiFi.
• Wireless Channel:
If interference is the problem, changing to another channel may show a marked improvement.
• Radio Interference:
Other devices may be causing interference. You can experiment by switching other devices Off, and see if
this helps. Any "noisy" devices should be shielded or relocated.
• RF Shielding:
Your environment may tend to block transmission between the wireless stations. This will mean high access
speed is only possible when close to the DRG600-WiFi.