User Manual

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Pro 3 User’s Guide
Appendix C: Troubleshooting and Support
Warranty Repair
Sequential warrants that the Pro 3 will be free from defects in materials
and/or workmanship for 1 year from the date of purchase. Please register
your product online at www.sequential.com to establish the date of
purchase. (This is not a requirement for warranty service, but it will help
expedite the process.)
Please contact [e-mail] to determine the best course of
action for getting your Pro 3 repaired. For your own protection, as well
as ours, please do not return any product to Sequential without a return
authorization (RA) number. To issue an RA number, Technical Support
needs:
• Your name
• Your return address
• Your email address
• A phone number where you can be reached
• Your Pro 3’s serial number
• The date of purchase and where purchased
If you need to return your instrument for repair, you are responsible for
getting it to Sequential. We highly recommend insuring it and packing in
the original packaging. Damage resulting from shipping a product with
insufcient packaging is not covered by warranty.