User Manual

Table Of Contents
124
Appendix C: Troubleshooting and Support
Sequential
Resetting the Global Parameters
If you’re trying to track down a problem, it’s sometimes a good idea to
reset the Global parameters to their defaults. This is a quick way to make
sure that the Pro 3 returns to its factory settings.
To reset all Global parameters to their default settings:
1. Press the global button.
2. Use the soft knob 1 to select reset globals, then press Soft Button 1
(reset now). Globals are reset. You can now can play the Pro 3 again.
Contacting Technical Support
If you are still having a problem with the Pro 3, contact Technical
Support at support@sequential.com. Please include the purchase date of
your Pro 3, its serial number, and the operating system version. Press the
global button to see this at the bottom of the main display.
If you haven’t already reset the Global parameters and run the calibration
routines (see Troubleshooting), you should do it before contacting Technical Support.
This is probably the rst thing you will be asked to do.