User's Manual
17 ST User Manual
Trouble Conditions
Your system automatically tests signals from wireless sensors, AC power, system and
device batteries, and the phone line. When a problem is detected, a trouble message dis-
plays on the LCD keypad (see Table 5) and an audible notification emits from the keypad
and interior sounders. If your system is monitored, the trouble condition will be reported
to the central monitoring station.
Table 5: System response for trouble condions
Trouble Condition Description Voice Response LCD Keypad Display
Disarming Overdue
A system armed in Latchkey mode was not
disarmed by the specified time.
“Disarming is overdue”
Disarming Overdue
Low Backup
Battery
The 12 VDC backup battery to the control panel
has failed its periodic test.
“Low backup battery”
Low Backup Battery
AC failure
The primary AC power to the control panel has
failed.
“AC failure”
AC failure
Bus Device Failure
Communication has been lost to an ST bus
device.
“Device XX failure”
Failed Device XX
RF Jam Failure
A radio signal is interfering with wireless device
operation.
“RF jammed”
RF jammed
Transceiver Failure
Communication between the control panel and
the EXT has failed.
“Transceiver failure”
Transceiver Failure
Fire Output Failure
A wiring fault exists on the fire output
“Fire output failure”
Fire Output Failure
Phone Trouble
The monitored phone line voltage is too low
“Phone trouble”
Phone Trouble
Network Trouble
No Ethernet connection is detected on the EIM
“Network trouble”
Network Trouble
Phone
Communication
Failure
A report to be sent by phone could not be
transmitted and was lost.
“Phone communication
failure”
Phone Comm Failure
Network
Communication
Failure
A report to be sent by Ethernet could not be
transmitted and was lost.
“Network
communication failure”
Network Comm Failure
Zone Trouble
There is a wiring fault with zone 1 in fire mode.
“Zone XX trouble”
XX: Zone Trouble
Supervision Failure
No wireless communication was received
from the indicated sensor during the specified
supervision interval.
“Zone XX supervision
failure”
XX: Supervision Fail
Sensor Low Battery
A battery in a transmitter is low.
“Zone XX battery
trouble”
XX: Low Battery
Sensor Tamper
A transmitter case has been opened.
“Zone XX tamper”
XX: Zone Tamper
XX = Zone/Device Number
Silencing Trouble Beeps
When system trouble conditions are detected, the system will provide audible tones every
30 seconds. The audible tone can be silenced by viewing system status. The trouble beeps
will be silenced for 24 hours, unless another new trouble occurs in the meantime.
To silence trouble beeps:
Perform a system status check (NEXT + <Stat> + <Sys>).
The system will provide a full status report.
Trouble beeps will be silenced for 24 hours, unless another new trouble occurs in the
meantime.
1.
2.
3.