Product Manual

Personal Ambulatory Oxygen System Provider Technical Manual
56
PN 20631679 Rev D
SYSTEM TROUBLESHOOTING AND ALARMS
PROVIDER TROUBLESHOOTING TABLE DO NOT IGNORE ALARMS.
Yellow Light
Symptom Alarm Code Possible Cause Provider Action
The yellow light is on solid.
There is no audible alarm.
(This alarm may occur with
the Eclipse 5 o while the
battery is charging as well)
001 or 100
The Eclipse 5 has detected a
problem with the connection
to the power cartridge.
1) Remove power cartridge and re-install to ensure that it is secure in the concentrator.
2) If possible, install a separate power cartridge in the Eclipse 5 to verify if the condition occurs
with multiple batteries.
3) If this problem persists, contact Chart Technical Support for service.
The yellow light is ashing.
The alarm is giving 1 beep
every 2 minutes.
002
The Eclipse 5 power cartridge
is warm.
1) Re-attach the Eclipse 5 to external power or install a fully-charged power cartridge in the
Eclipse 5. Allow warm power cartridge to cool outside the concentrator for 30 minutes.
2) Re-charge the power cartridge using AC or DC power.
3) Replace the power cartridge if another is available.
4) If the condition persists, contact Chart Technical Support for service.
The yellow light is ashing.
The alarm is giving 2 beeps
every 30 seconds.
010
The Eclipse 5 power cartridge
voltage is low.
1) Plug Eclipse 5 into AC or DC power supply and recharge or replace power cartridge with fully
charged power cartridge.
The yellow light is ashing.
The alarm is giving 1 beep
every 2 minutes.
020
The Eclipse 5 has detected a
ow restriction causing low
or blocked ow.
1) Clean and replace cabinet inlet lter
2) Ensure that the cannula is not kinked or blocked.
If used with a humidier bottle, ensure that it is lled properly and not creating a blockage.
3) Ensure that the Eclipse 5 has proper ventilation. It needs to be at least 3 inches from any
surface to ensure the vents aren’t blocked.
4) Remove any external tubing attachments to verify that any attached devices are not causing
a ow restriction.
5) If the Eclipse 5 has been recently opened for maintenance, verify that no tubing is kinked
between the circuit board and the oxygen outlet.
6) If the problem persists, advise patient to switch to alternate source of oxygen and contact
Chart Technical Support for service.
The yellow light is ashing.
There is no audible alarm.
008
The Eclipse 5 has detected
low oxygen levels.
1) Ensure the air intake lter is not clogged or restricted. Clean and replace the lter if neces-
sary.
2) Ensure the Eclipse 5 is in a well ventilated area. Make sure there are at least 3 inches
between the back of the Eclipse 5 and any obstructions (furniture, curtain, etc.).
3) If operating in the car, be sure the back of the Eclipse 5 is facing outward in the seat.
4) Perform the preventative maintenance and replace the HEPA, Air Inlet, and Compressor
Intake lters.
5) If the condition persists, contact Chart Technical Support for service.