Product Manual

eQuinox (Model 4000) User Manual — 17
Red Light
Symptom Possible Cause Your Action
The red light is flashing.
The alarm is giving 3 beeps
every 2 minutes.
The eQuinox has detected
low oxygen levels
1) Ensure the air intake filter is not clogged or restricted. Clean and replace the filter if
necessary.
2) Ensure the eQuinox is in a well ventilated area. Make sure there are at least 3 inches
between the back of the eQuinox and any obstructions (furniture, curtain, etc.)
3) If operating in the car, be sure the back of the eQuinox is facing outward in the seat.
4) If the condition persists, switch to an alternate source of oxygen and contact your
healthcare provider immediately.
The red light is flashing. The
alarm is giving a constant
beep. The LCD displays
********. The eQuinox is
not delivery oxygen and will
not power on.
The eQuinox has lost power
temporarily while running on
external power.
1) Inspect the external (AC or DC) power supply and ensure that its connections are
secure at the eQuinox, the transformer, and the external power outlet.
2) If possible, attempt to use another electrical (AC or DC) outlet to power the eQuinox.
3) If the condition persists, switch to an alternate source of oxygen and contact your
healthcare provider immediately.
The eQuinox has lost power
due to a depleted battery
pack (battery pack) charge or
an overheated battery pack.
1) Re-attach the eQuinox to external power or install a fully-charged battery pack in the
eQuinox. Allow warm battery pack to cool outside the concentrator for 30 minutes.
2) Re-charge the battery pack using AC power
3) Replace the battery pack if another is available.
4) If the condition persists, contact your healthcare provider.
The red light is solid. The
display screen says “FAIL”.
The eQuinox is not produc-
ing delivering oxygen and
will not power on.
The eQuinox has experienced
a system malfunction.
1) Remove the battery pack and disconnect the AC or DC power supply from the eQuinox.
The red light should disappear and the FAIL message will disappear from the screen when
the power sources are removed. Wait approximately 20 seconds, reconnect power sourc-
es, and attempt to power on the eQuinox again.
2) If the eQuinox does power on, monitor it to determine if the FAIL message occurs
again. If the FAIL message occurs again, contact your healthcare provider immediately.
3) If the eQuinox does not power back on, contact your healthcare provided immediately.