Product Manual

16 — 4805-C1 C (English)
User Troubleshooting Table
Do Not Ignore Alarms
WARNING: THE MANUFACTURER RECOMMENDS AN ALTERNATE SOURCE OF SUPPLEMENTAL OXYGEN IN THE EVENT OF A POWER OUT-
AGE, ALARM CONDITION, OR MECHANICAL FAILURE. CONSULT YOUR PHYSICIAN OR EQUIPMENT PROVIDER FOR THE TYPE OF RESERVE
SYSTEM REQUIRED.
Yellow Light
Symptom Possible Cause Your Action
The yellow light is on solid. The
alarm is giving 1 beep every 30
seconds.
The eQuinox has detected a
problem with the connec-
tion to the battery pack.
1) Remove battery pack and re-install to ensure that it is secure in the concentrator.
2) If possible, install a separate battery pack in the eQuinox.
3) If this problem persists, contact healthcare provider.
The yellow light is flashing. The
battery icon is flashing. The
alarm is giving 1 beeps every 2
minutes.
The eQuinox battery pack
is warm.
1) Re-attach the eQuinox to external power or install a fully-charged battery pack in the
eQuinox. Allow warm battery pack to cool outside the concentrator for 30 minutes.
2) Re-charge the battery pack using AC power
3) Replace the battery pack if another is available.
4) If the condition persists, contact your healthcare provider.
The yellow light is flashing. The
battery icon is flashing. The
alarm is giving 2 beeps every
30 seconds.
The eQuinox battery pack
voltage is low.
1) Plug eQuinox into AC power supply and recharge or replace battery pack with fully
charged battery pack.
The yellow light is flashing. The
alarm is giving 1 beep every 2
minutes.
The eQuinox has detected a
flow restriction causing low
or blocked flow.
1) Clean and replace cabinet inlet filter
2) Ensure that the cannula is not kinked or blocked. If used with a humidifier bottle,
ensure that it is filled properly and not creating a blockage.
3) Ensure that the eQuinox has proper ventilation. It needs to be at least 3 inches from
any surface to ensure the vents aren’t blocked.
4) If the problem persists, switch to an alternate source of oxygen and contact health-
care provider for assistance.
The yellow light is flashing.
There is no audible alarm.
The eQuinox has detected
low oxygen levels.
1) Ensure the air intake filter is not clogged or restricted. Clean and replace the filter if
necessary.
2) Ensure the eQuinox is in a well ventilated area. Make sure there are at least 3 inches
between the back of the eQuinox and any obstructions (furniture, curtain, etc.)
3) If operating in the car, be sure the back of the eQuinox is facing outward in the seat.
4) If the condition persists, switch to an alternate source of oxygen and contact your
healthcare provider immediately.