User manual
13 
HELPFUL TIPS 
1.  Always provide each guest with a plate and skewers. (Guests should use a 
separate skewer for each food item). Wooden, Bamboo and Plastic forked 
skewers may be ordered online at www.sephra.com or www.sephraeurope.com. 
2.  It is also good to have a generous supply of napkins available. 
3.  Guests should never “double dip,” placing a food item that has been bitten back 
into the fondue flow. Food items should only be dipped in the fondue once. 
4.  Cut all dipping items into bite-size pieces so they can easily be placed on 
skewers. 
5.  Other fondues such as cheese, caramel, and barbeque sauce have a different 
consistency from chocolate and may flow in a different manner than Sephra 
Fondue Chocolate does. This is due to the inherent differences in the make-up of 
various fondues.  
6.  Never allow water to come into contact with chocolate as it can thicken 
and ruin the chocolate. This includes water-based flavorings and food 
colorings. Use oil-based products instead. 
7.  Keep chocolate in a cool, dry place. Do not freeze or refrigerate it as moisture 
may adversely affect the chocolate. 
8.  Always reduce the temperature setting from the melting temperature to the 
operating temperature once the chocolate is completely melted in the basin. 
Failure to do so may cause the chocolate to scorch. 
9.  Do not add more than the maximum amount of fondue to the fountain basin. If 
too much fondue is added, it will overflow the basin when the fountain is turned 
off. 
10. Air is often trapped in the cylinder and the bottom exterior portion of the crown 
when the fountain is initially turned on. This can cause uneven fondue flow. To 
correct this, simply turn the fountain off, wait 15-30 seconds to allow the air to 
escape, and turn it on again. Repeat until flow improves. If air pockets are 
present at the base of the crown, take a rubber spatula and scrape around the 
area to release the air.  
11. If you are not using Sephra Fondue Chocolate, you will likely need to thin your 
chocolate. 
12. When cleaning up after an off-site event, place fountain parts in plastic bags and 
return them to their storage cases until they can be properly cleaned.  
13. Grout sponges (sold at hardware stores) work well for cleaning the fountain. 










