CHOCOLATE FOUNTAIN OPERATING MANUAL Models: CF44R2, CF34R2, CF27R2, CF23R2
The Legend of Sephra Woven among the threads of ancient Aztec legend lies the story of Sephra, an enchanting goddess whose beauty could be described only as the richness of the dark earth combined with the luster and glow of pure gold. Her voice was softer than the most delicate flower, and her presence carried the aroma of sweet cocoa. It was Sephra who gave the ancient Aztecs the precious gift of the cocoa tree.
Dear Sephra Customer: Thank you for choosing a Sephra Chocolate Fountain for your business. Our fountains have been engineered to a high standard of quality and will provide many years of trouble-free service. Please read through this manual, which will walk you through proper setup, operation, and cleanup of your fountain. If you have any questions after reviewing these instructions, please call our Customer Service Department and a trained representative will be more than happy to assist you.
IMPORTANT SAFEGUARDS 1. READ ALL INSTRUCTIONS BEFORE USING THIS FOUNTAIN. 2. When the fountain basin is removed, the top of the fountain base can be extremely hot. AVOID ANY CONTACT WITH THE TOP OF THE FOUNTAIN BASE WHEN IT IS EXPOSED. Heating element is located directly beneath. 3. Avoid all other surfaces that have become hot during use. 4. To protect against electrical shock and damage to the fountain, do not put the fountain base in water or other liquids.
TABLE OF CONTENTS Fountain Components.................................................................................2 Commercial Fountain Illustrations ................................................................3 Fountain Assembly.....................................................................................4 Chocolate Preparation ................................................................................5 Melting Temperatures ...............................................................
SAVE THESE INSTRUCTIONS FOUNTAIN COMPONENTS 1. Crown—Fits on top of the cylinder and sits on top of the stabilizer. On Aztec and Cortez fountains, this is attached to the first tier (2a). 2. Tiers—Slide down the cylinder to rest into place. Tiers slope downward to create the various fondue “curtain” levels. a.) First Tier (Top)—Attached to the crown on Aztec and Cortez models. b.) Second Tier c.) Third Tier (Bottom on Montezuma, Aztec, and Cortez models) d.) Fourth Tier (Bottom on Sephra model) 3.
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FOUNTAIN ASSEMBLY 1. Before using the fountain, wash basin and other removable components with warm, soapy water and dry thoroughly. The basin bowl should be hand washed and not be submerged in liquid or put in a dishwasher. All other removable components are dishwasher-safe. Do not allow water to enter the fountain housing through the vent holes, bottom grate, or other openings as this will damage the electrical components. 2. Make sure fountain basin is secured tightly onto fountain base.
CHOCOLATE PREPARATION We strongly encourage you to use Sephra Fondue Chocolate, available in Dark, Milk, and White varieties. Sephra chocolate is specially formulated with the proper viscosity to flow perfectly through the fountain every time. Our unique fondue chocolate is exquisite in taste and aroma and your guests and clients are sure to be delighted. Before using the chocolate, store it in a cool, dry place. Do not freeze or refrigerate it as moisture affects the chocolate’s consistency.
STARTING THE FOUNTAIN BEFORE STARTING THE FOUNTAIN: 1. Ensure that the fountain is on a sturdy, LEVEL surface. 2. The fountain itself must be level in order to operate and curtain properly. Please see “FOUNTAIN ASSEMBLY” for instructions on leveling the fountain. 3. Check to see that the fountain basin is securely tightened. 4. Ensure that the fountain vent holes and the bottom of the base housing are not covered. These areas allow heat to escape from the motor and heating element during use.
Chocolate Operating Temperatures Chocolate Heat Setting Approx. Chocolate Temperature (°F) Dark 6 115-125 Milk 6 115-125 White 5 105-115 Chocolate temperature may be affected by the addition of chocolate or by environmental factors, such as operating the fountain in a cold area. In such conditions the fountain temperature may need to be adjusted accordingly. Generally, if White or Milk chocolate becomes too thick, decrease the temperature.
and move basin to sink. Never pour chocolate directly down the drain. Chocolate can harden in the pipes and damage the drain system. 5. The basin should NOT be placed in the dishwasher but should be washed by hand. The extreme heat of the dishwasher will potentially damage the seals and bearing grease. The bottom of the basin holding the seals and bearings should also NOT be submerged in liquid. All other removable fountain parts are dishwasher-safe.
HELPFUL TIPS 1. Always provide each guest with a plate and skewers. (Guests should use a separate skewer for each food item). Wooden, Bamboo and Plastic forked skewers may be ordered online at www.sephra.com. It is also good to have a generous supply of napkins available. 2. Guests should never “double dip,” placing a food item that has been bitten back into the fondue flow. Food items should only be dipped in the fondue once. 3.
Fountain Specifications • • • • • • Montezuma Aztec CF 34 CF 27 Cortez CF 23 FOUNTAIN SPECS Sephra CF 44 Total Fountain Height 44” 34” (111.8 cm) (86.4 cm) 27” (68.6 cm) 23” (58.4 cm) Chocolate Capacity 20 lbs (9 kg) 20 lbs (9 kg) 11 lbs (5 kg) 10 lbs (4.5 kg) Total Fountain Weight 56 lbs (25.5 kg) 51 lbs (23.25 kg) 27 lbs (12.25 kg) 23 lbs (10.5 kg) Tier Set Weight 22 lbs (10 kg) 17 lbs (7.75 kg) 7 lbs (3.25 kg) 5 lbs (2.25 kg) Base Weight 34 lbs (15.5 kg) 34 lbs (15.
decreased. Please see “CHOCOLATE OPERATING TEMPERATURES” for appropriate heat settings. e. Food blocking fondue flow: Turn the motor off and use a spatula to check for food items that may have become lodged between the bottom of the cylinder sleeve and the basin. f. Small food particles in the fondue: Small pieces of food flowing in the fondue may cause gapping as the pieces flow over the tiers. Turn the motor off and try to remove the food with a spatula or strainer. 2.
5. The fountain makes a knocking noise: a. If knocking is coming from the cylinder: When the fountain starts up, the auger may knock against the cylinder momentarily until the chocolate has coated the inside cylinder walls and auger. If knocking continues, make sure the stabilizer is correctly positioned at the top of the cylinder around the auger knob so the auger is held in the center of the cylinder. Make sure the auger is completely settled on the square pin in the basin.
1 1/4” in length. The CF27R2-Aztec model and the CF23R2-Cortez model require a 10-ampstraight fuse. For 240 V units the following fuses are required: Sephra and Montezuma Models: 8 amp fuse Aztec and Cortez Models: 5 amp fuse FREQUENTLY ASKED QUESTIONS 1. Q: Are the fountain components dishwasher-safe? A: Yes, all removable fountain components may be washed in a dishwasher except the removable basin. 2.
11. Q: How do I store my Sephra chocolate? A: Chocolate should be stored in a cool, dry place. Do not freeze or refrigerate chocolate as condensation may alter the chocolate’s consistency. 12. Q: How much chocolate does the fountain hold? A: Please see the “RECOMMENDED CHOCOLATE AMOUNTS.” 13. Q: The chocolate is purchased in a 20-lb case. How many people will that feed? A: Twenty pounds of chocolate will feed approximately 200 people. 14.
soapy water to remove all excess chocolate. The basin should be washed with warm, soapy water after each use, with care to avoid getting water on or inside the fountain housing. It is also recommended that a sanitizing agent be used after the fountain components have been washed. THANK YOU We appreciate your business and hope that you enjoy your Sephra Chocolate Fountain with your customers for many years. Please call (858) 675-3088 or email info@sephra.com should you have any questions or comments.
LIMITED LIFETIME WARRANTY Subject to the limitations below, Sephra, LLC (“Sephra”) warrants that the Sephra Chocolate Fountain (“Fountain”) you have purchased will be free from defects in materials and workmanship under normal and proper use and service and if properly maintained, as specified in the Operating Manual, will perform its intended function for as long as you, the original purchaser, own the Fountain.
WARRANTY LIMITATIONS AND EXCLUSIONS THE LIMITED LIFETIME WARRANTY REPLACES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. SEPHRA MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED HERE. SEPHRA DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
defect developed under normal and proper use and the availability of coverage under this warranty. Provided the defect is deemed to be under warranty, Sephra will, at its sole discretion, repair or replace the defective component(s) and reserves the right to use reconditioned or refurbished serviceable used parts which meet Sephra’s quality standards for warranty repairs.
INTERNATIONAL TWO YEAR LIMITED WARRANTY Subject to the limitations below, Sephra, LLC (“Sephra”) warrants that the Sephra Chocolate Fountain (“Fountain”) you have purchased will be free from defects in materials and workmanship under normal and proper use and service and if properly maintained as specified in the Operating Manual, will perform its intended function for a period of two (2) years from the date of purchase.
HERE. SEPHRA DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. THE SEPHRA LIMITED WARRANTY AND ANY IMPLIED WARRANTIES THAT MAY APPLY, EXTEND ONLY TO THE ORIGINAL PURCHASER OF THE SPECIFIC SEPHRA PRODUCT, AS IDENTIFIED BY SERIAL NUMBER AND LAST ONLY AS LONG AS SUCH PURCHASER CONTINUES TO OWN THE FOUNTAIN.
quality standards for warranty repairs. Repair, replacement, or adjustment of the defective components shall be Sephra’s sole obligation and the customer’s sole remedy hereunder. The Warranty Service provided will restore the Fountain to normal operating condition and Sephra has no liability to update any Fountain presented for Warranty Service with any internal or external design or modification which Sephra had made to its fountains after the date you purchased the Fountain covered by this warranty.
APPENDIX I THE SEPHRA SYSTEM Preparing You to Succeed in the Chocolate Fountain Rental Business H e a r s o f a s h o s t a e t t l u f o r e f i e v e p l i r i s l n s e c i a l f i c y l a o p t n e t r h i m o i a r e n r n s t p l r s u t r s u . f o u .
r e c C e h i v o e c b o l u a s t e i n e s s r e f e r r a l s s i m p l y b e c a u s e o f t h e s u p e r i o r t a s t e a n d q u a l i t y o f S e p h r a F o n d u e . MARKETING YOUR SEPHRA FOUNTAIN W e F t o r u h i u t m i s i w o a r s w c n e b e n . p n e e s w . m i a c e o v l a .
FOUNTAIN PRESENTATION S o s f o m e e e o u p t m i n t t i o a n h i n g i g l n s n t y o s a n c m o a d n l d s l i i d p d e e p t i r a b i n e l t g i f h t o r a e e t y m m s o a , a u k r e n e s d v a e e b a c n i t g h i s d d t i i s f h f p e e l p r a e r n y e c s s e h e .
e D d c e w p i p m i d r s d a n h e o e e t r d e i e t r a e n g n e h g a t e d p d i o l o u r a t a t n y o t t e e i e o t u m c m y s r i n o i p f d u p h r , c c i o l will s e w e h c s a t n a h f .
EVENT PREPARATION CHECKLIST H h y e r u s o u e t i l r s a e o v e l f h i p i s t r c e l e o p f i a w r i t i l e m n l s g a f d y o e o r q u a u w n a i e t e v l y l l e w n a a t c , c n t c o r m Fountain: a. Base b. Basin c. Cylinder d. Auger e. Tiers f.
HOW TO CHARGE FOR AN EVENT T h e r e a r e t h r e e b a s i c w a y s t o c h a r g e y o u r c u s t o m e r f o r a n e v e n t : a f l a t f e e , a p e r p e r s o n f e e , o r a - c o m b i n a t i o n o f t h e : • t T w o h i s .
APPENDIX II SEPHRA MAINTENANCE SERVICE The Sephra Maintenance Service satisfies the Scheduled Operator Maintenance clause contained in the product warranty, and provides you, our valued customer, with a quick and reliable way to ensure that your Commercial Sephra Chocolate Fountain will continue to perform at its optimum performance level for many years. Regular maintenance by qualified technicians must be performed on any equipment if it is to provide the long term service for which it was designed.
purchased to repair your fountain for a cost of $60, and you may also elect to pay for expedited return shipping. SEPHRA MAINTENANCE SERVICE MAINTENANCE SERVICE CHECKLIST _______ Expedited Serial Number ________________ Customer Name ________________ The following items have been checked and/or replaced for RMA # _________________ Date Received_________ Date Returned to Customer_________ Initials ____________ 1.) Electrical connections and components 2.) Thermal Coupler Secure 3.
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www.sephra.com 2007 Sephra, LLC Sephra is a registered trademark of Sephra, LLC 11035 Technology Place, Suite 100 San Diego, CA 92127 Rev.
