Operating instructions

1Channel Video Server SVG-3110 Full Manual
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APPENDIX C
Troubleshooting
Q. Video not displaying
A. No electrical power: Check electrical connections
A. Incorrect IP address: Check and correct the IP address
A. User not authenticated: Check user ID and password
A. Not connecting to network: Check PC's network settings
A. IP Camera inoperative:
Connect the video server to the IP Camera using a Cross LAN Cable
If video displays, it means that the IP Camera works properly.
Q. Video not recording
A. Time Schedule is not set up for the desired time
Set up Time Schedule for the desired time
A. Events are not recording
Check that events are set up on the Schedule Mode
A. No space on PC's hard disk
Delete some video files or change the hard disk
A. Not enough memory space of a PC
Close other PC programs
If several viewer programs are running simultaneously, stop some
viewer program(s)
Q. PTZ not working
A. Electrical power
Check electrical connections
A. Unauthorized User
Check if the User is authorized to use PTZ
A. Zoom not working
Check if the camera has a zoom lens