User`s guide
Maintenance and Returning Product for Service
700-0035 R004 5–3
5.2. Returning Product for Service
If any part of the TR4 Plus System is to be returned to Seon Design Inc. for
service, please contact Seon, provide the model and or serial number of your unit,
and ask for a Return Authorization (RA) number. An RA number allows the
service technicians to better track your product when it comes in for service.
Please have the RA number clearly marked on the outside of the shipping box.
ANY PRODUCT SENT TO SEON DESIGN INC. WITHOUT AN RA NUMBER MAY BE
REFUSED.
The contact numbers for Seon Design Inc. are:
Please refer to the “SEON DESIGN® INC. PRODUCT WARRANTY” on
page W–1 to review the terms of warranty service, contact and shipping
information, as well as other important issues regarding the service and operation
of your system.
Toll Free Telephone
1.877.630.7366
Direct Telephone
604.941.0880