Trooper® TR4 Plus Mobile Digital Video Recording (DVR) System Installation and User’s Guide Manual Type *700-0035* Document part number 700-0035 R004
Seon Design® Inc. Seon Design Inc. is a specialist in the design and manufacture of video surveillance systems for mobile applications. Seon has been the preferred solutions provider for the pupil transportation industry since 1999. Today, we are proud that our success in this area has made us the leading manufacturer of mobile video surveillance systems in North America. Contact Information Seon Design Inc.
Who This Guide is For The Installation and User’s Guide is intended for anyone who needs to install and operate the Trooper TR4 Plus Mobile Digital Video Recording (DVR) System (TR4 Plus System). This Guide provides information and procedures for installing, configuring, operating, maintaining, and troubleshooting the TR4 Plus System. This Guide replaces the TR4-20 Full-Featured Mobile DVR System Installation and User’s Guide for the Trooper Plus-G Mobile DVR.
Who This Guide is For Related Documentation Refer to the following related documentation.
Contents Chapter 1 Introduction 1.1. TR4 Plus System - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–2 1.2. TR4 Plus System Product Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–2 1.3. TR4 Plus DVR - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–3 1.3.1.
Contents Chapter 4 Operating the DVR 4.1. Operating and Monitoring the DVR- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–2 4.1.1. Using the DVR Buttons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–2 4.2. Playing Back Recorded Video - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4–4 4.2.1. Using the SHUTTLE/JOG Wheel to Adjust the Playback Speed - - - - - - - - - - - - - - - 4–4 4.3.
Figures Figure 1-1 Figure 1-2 Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5 Figure 2-6 Figure 2-7 Figure 2-8 Figure 2-9 Figure 3-1 Figure 3-2 Figure 3-3 Figure 3-4 Figure 3-5 Figure 3-6 Figure 3-7 Figure 3-8 Figure 3-9 Figure 3-10 Figure 3-11 Figure 3-12 Figure 3-13 Figure 3-14 Figure 3-15 Figure 3-16 Figure 3-17 Figure 3-18 Figure 4-1 Figure 4-2 Figure 4-3 Figure 4-4 Figure 4-5 Figure 4-6 Figure 4-7 Figure 5-1 700-0035 TR4 Plus DVR front panel - - - - - - - - - - - - - - - - - - - - - - - - - -
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Tables Table 1-1 Table 1-2 Table 1-3 Table 2-1 Table 2-2 Table 2-3 Table 2-4 Table 3-1 Table 3-2 Table 3-3 Table 3-4 Table 3-5 Table 3-6 Table 3-7 Table 3-8 Table 3-9 Table 3-10 Table 3-11 Table 3-12 Table 3-13 Table 3-14 Table 4-1 Table 4-2 Table 4-3 Table 4-4 Table 4-5 Table 4-6 Front panel features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–3 Description of DVR buttons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1
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CHAPTER 1 Introduction This chapter describes the product features and components of the Trooper TR4 Plus Mobile Digital Video Recording (DVR) System (TR4 Plus System).
Introduction 1.1.
Introduction 1.3. TR4 Plus DVR 1.3.1. DVR Front Panel Features The TR4 Plus DVR has important features on the front panel such as the Temporary Power button, hard drive lock, removable hard drive, SHUTTLE/JOG wheel, DVR buttons, the CompactFlash card slot and the VIDEO out jack. See Figure 1-1. See Table 1-1 for a brief description of each feature.
Introduction Table 1-1 Front panel features Item 4 Feature SHUTTLE Description wheel (outer wheel) Adjusts the video playback speed. See “Using the SHUTTLE/JOG Wheel to Adjust the Playback Speed” on page 4–4. 5 JOG wheel (inner wheel) • Used to change the value of a menu item. • Use to adjust the video playback speed. See “Using the SHUTTLE/JOG Wheel to Adjust the Playback Speed” on page 4– 4.
Introduction 1.3.2. DVR Buttons The DVR buttons on the front panel illuminate when the buttons are activated. Table 1-2 provides a brief description of the DVR buttons. For detailed information on using the DVR buttons, see “Using the DVR Buttons” on page 4–2. Table 1-2 Description of DVR buttons Button Description CH1/LEFT ARROW Pressing the CH1 button/LEFT arrow button • Displays camera 1 on the monitor. • Decreases the value of menu items in the menu system.
Introduction Table 1-2 Description of DVR buttons Button Description SEARCH Pressing the SEARCH button provides a Search menu for quickly finding the desired information. Exit the Search menu by pressing the MENU button. See “Using the Search Function” on page 4–4. COPY Pressing the COPY button provides a menu for backing up information to a CompactFlash card. See “Using the COPY Button” on page 4–8.
Introduction Table 1-3 Back panel features Item Feature Description 2 ALARM IN Alarm input connector: 2-pin 3 LOW VOLTAGE Low voltage and Low/High temperature indicator (red) LOW/HIGH TEMP input connector: 4-pin 4 GPS GPS 5 SPEED Speed input connector: 3-pin 6 SIGNALS Signals input connector: 6-pin (5 used) 7 LAN Ethernet LAN connector 8 VIDEO OUT Video output jack: Yellow RCA style 9 AUDIO IN 1, 2 1, 2 AUDIO OUT Audio input jacks: White RCA style Audio output jacks: Red RCA s
Introduction 1.4. Lock Box The lock box secures the DVR into a location on the bus and provides the following features: • • • • 1–8 A locking door which prevents unauthorized access to the DVR controls. Authorized personnel can use the lock box key to remove the hinged locking door when access to the DVR is necessary. A sliding rail system that allows for easy DVR installation and exchange. A slotted cable entry that allows connectors to be inserted into the lock box after installation.
CHAPTER 2 Installation This chapter provides information and procedures for installing the TR4 Plus System.
Installation 2.1. Installing the TR4 Plus DVR and Lock Box The TR4 Plus DVR is designed to be installed in the lock box which is secured to the mounting surface using the screws provided. The lock box can be installed flat on the floor or under a seat (horizontal installation) or vertically on the floor (vertical installation), depending on your requirements. The lock box has a removable, hinged locking door, and a sliding rail system to allow for easy installation and exchange of the DVR.
Installation 2.2. Step 1: Installing the Lock Box The lock box has a door and lid which need to be removed in order to secure the base in its location. The lock box can be mounted either on the floor or underneath a seat. Important: If you are mounting the lock box under a seat, contact your Seon Design sales representative or dealer for information on the Underseat Mounting Bracket Kit. The lock box can be installed horizontally (see “Horizontal Installation”).
Installation 2.2.2. Vertical Installation To accommodate installation in a difficult location, the lock box can be mounted vertically. See Figure 2-2 on page 2–4. Important: It is highly recommended that the Vertical Mounting Bracket Kit is used to help stabilize the lock box in a vertical installation. If you are mounting the lock box vertically, please contact your Seon Design sales representative or dealer for information on the Vertical Mounting Bracket Kit before starting the installation.
Installation 2.3. Step 2: Installing the DVR in the Lock Box The DVR has two brackets attached to the sides that allow the DVR to slide easily in and out of the lock box. The brackets also enable easy top-up orientation of the DVR when the unit is installed on the floor or under a seat. The rear of each bracket has two plastic retainers that allow cables to easily slip in between to ensure they do not get pinched at the back of the lock box when the DVR slides in. 2.3.1.
Installation Table 2-1 Back panel features Item Feature Description 7 LAN Ethernet LAN connector 8 VIDEO OUT Video output jack: Yellow RCA style 9 AUDIO IN 1, 2 1, 2 AUDIO OUT Audio input jacks: White RCA style Audio output jacks: Red RCA style 10 AUX POWER 11 VIDEO OUT Camera input connectors: 4 × 6-pin mini-DIN 12 FAN Fan with filter and removable cover 1, 2 Auxiliary Power jacks: 2.1 mm barrels or 2-pin connector 2.4.
Installation 1 2 3 4 5 6 Figure 2-4 Terminal blocks in the camera Table 2-2 Camera cable wiring Item Color Description 1 Red Power positive (+) 2 Black (and silver) Power ground (–) 3 Green Audio positive (+). Disconnect on the camera if using the remote microphone. 4 White Audio ground (–). Disconnect on the camera if using the remote microphone.
Installation 2.5. Step 4: Connecting the Power and Ignition Harness, Fuses, and Fuse Holders The power and ignition harness uses a pair of 16 AWG power wires to connect to the vehicle battery and a 22 AWG yellow wire to connect to an ignition-switched circuit. See Figure 2-5. The supplied in-line automotive fuse holders are for protecting the red positive (+) battery wire and the yellow ignition wire. The 5 A fuse and in-line fuse holder are supplied for the red positive (+) battery power wire.
Installation 5. Strip the yellow wire end appropriately. A butt splice connector is supplied to connect the fuse holder to the yellow wire. Connect the other end of the fuse holder to an ignition-switched circuit. 6. The connector on the power and ignition harness is plugged into the Power In Connector on the back of the DVR. CAUTION: Power and ignition harness connection To ensure proper performance, connect the red and black power wires to points as close to the battery as possible.
Installation 2.6. Step 5: Connecting the Alarm Input Harness and Alarm Switch The TR4 Plus DVR allows for easy searching of events in the recorded video. An alarm event can be used to set a search point in the digital video and can be triggered from a number of different sources, including a driver-activated switch. The alarm input harness shown in Figure 2-6 is used to connect to the alarm input connector. To connect the alarm input harness: 1.
Installation 2.7. Step 6: Connecting the Signal Harness The 5-conductor signal harness shown in Figure 2-8 connects to the various signals in the vehicle, including turn signals, stop-arm, brake lights, and warning lights, for example. If the signals are not being used with the TR4 Plus System, then the signal harness does not have to be installed. Always connect through a fuse-protected circuit. The signals can be activated from 12 VDC (Active HIGH) or 0 VDC (Active LOW).
Installation 2.8. Step 7: Connecting the Speed Harness The 3-conductor speed sensor harness shown in Figure 2-9 is for connecting to a to an optional speed signal sensor or to a transmission control module (TCM). Figure 2-9 Speed harness Connecting to a Speed Signal Sensor The wire colors for correct wiring to the signals are described in Table 2-3.
Installation 2.10. Step 8: Hardware Installation Final Checklist Harnesses (Camera, recorder, and accessories) • • • • • Check for proper slack. Check that the cables and harnesses are properly secured. Check that sharp metal edges are not touching the cables or harnesses. Check that all the cables and harnesses are neat and tidy. Check that the connections are solid (no shorts). Camera • • • • Check for tight mount. Check the internal harness connection.
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CHAPTER 3 Configuring the DVR This chapter provides information and procedures for configuring the DVR.
Configuring the DVR 3.1. Configuring the DVR The TR4 Plus DVR uses on-screen configuring for easy setup of all the functions and controls. During live viewing and recording, the information displayed on the screen can include the items shown in Figure 3-1. Press the DISPLAY button for on-screen information such as camera title, main title, voltage, date, and time. If the GPS display is turned on, the vehicle latitude, longitude, and speed are also displayed.
Configuring the DVR Table 3-1 On-screen display information Feature Description OPER Indicates the operation status of the DVR. The options are: • RECORD (Normal recording) • LIVE (Live images are viewed when the DVR is not recording) • PLAY (Playback of video, forward or reverse) R. POS (Record Position) SPEED Indicates how much of the hard drive has been recorded. Indicates the recording speed in IPS (images per second) 3.2.
Configuring the DVR To change a setting on the sub-menu: 1. Press the CH3/Up arrow or CH4/Down arrow button to highlight the setting you want to change. 2. Press the CH1/Left or CH2/Right arrow button to change the value. Or turn the JOG wheel clockwise or counterclockwise to change the value of a menu item. 3. To exit the menu, press the MENU button. 3.2.1. Software Version The software version in the DVR is displayed at the bottom of the main menu.
Configuring the DVR 3. To exit the menu, press the MENU button. 4. Repeat these steps to set the Time, Date, and Auto Daylight Saving options. See Table 3-2. Table 3-2 Set Time/Date/Title configuration items Menu Item Description Values Default Time 12-hour Set the time for the DVR. 12:00:00 AM to 11:59:59 PM Not applicable Date Set the date for the DVR. The day of the week is automatically determined from the month, day, and year settings, for example, 05-17-2007 TUE.
Configuring the DVR 3.2.3. Using the Titles/Display Menu To view the Titles/Display menu: 1. On the main menu, press the CH3/Up arrow or CH4/Down arrow button to highlight Titles/Display. 2. Press the ENTER button. The Set Titles/Display menu appears as shown in Figure 3-4. Figure 3-4 Set Titles/Display menu To change a setting on the sub-menu: 1. Press the CH3/Up arrow or CH4/Down arrow button to highlight the setting you want to change. 2.
Configuring the DVR 3.2.4. Using the Record Mode/Schedule Menu Use the Record/Schedule menu to set the camera speed in images per second (IPS), the picture quality, the Delay-On and Delay-Off times, and other general recording options. To view the Record Mode/Schedule menu: 1. On the main menu, press the CH3/Up arrow or CH4/Down arrow button to highlight Record Mode/Schedule. 2. Press the ENTER button. The Record Mode/Schedule menu appears as shown in Figure 3-5.
Configuring the DVR Table 3-4 Record Mode/Schedule items Menu Item Description Values Default Record Speed The camera speed can be set to record at different image rates, ranging from the fastest rate of 60 IPS (60 images per second) to 0.1 IPS (one image every ten seconds). Lower image rates result in longer recording times for a given size of hard drive. Record speed is the total speed of all cameras combined.
Configuring the DVR Table 3-4 Record Mode/Schedule items Menu Item Description Values Default Delay-On Time Delay-On Time determines when the system will start up. For example, if Delay-On is set to 0, the system will start up as soon as the vehicle ignition is turned on. If Delay-On is set to 30 SEC, the system will not power up for the first 30 seconds. After power up, the DVR may take up to 20 seconds to start recording as it performs a thorough selftest.
Configuring the DVR 3.2.4.1. Using the Timers Menu Use the Timers menu to change the timer schedules to meet the requirements of different bus routes. The menu lets you configure up to twelve different timer schedules. To view the Timers menu: 1. On the Record Mode/Schedule menu, press the CH3/Up arrow or CH4/Down arrow button to highlight Timers. 2. Press the ENTER button. The Timers menu appears as shown in Figure 3-6. \ Figure 3-6 Timers menu To change a setting on the sub-menu: 1.
Configuring the DVR Table 3-5 Timers configuration items Menu Item Description Values Default Enable Timers Setting Enable Timers to ON lets you record at preset times during the day. The vehicle ignition must be turned on for the timers to work. If Enable Timers is set to ON and all of the individual timers are set to OFF, the DVR will not start recording. Either set an individual timer to ON or set Enable Timers to OFF.
Configuring the DVR 3.2.4.2. Using the Alarm Recording Menu The TR4 Plus DVR can interface to an external device that can trigger an Alarm event. If an Alarm occurs, the event is marked in the video recording for easy searching during playback. Also, the Recording Speed and Recording Quality can be changed during an external Alarm event. Figure 3-7 shows the options available.
Configuring the DVR Table 3-6 Alarm Recording configuration items Menu Item Description Values Default Recording Quality The Recording Quality can also be set for the duration of the Alarm Event. For example, changing the quality to 6 (HIGH) would provide a clearer picture during the Alarm. Because the Alarm Events are typically short in duration, increasing the Recording Quality does not have a significant impact on the overall recording time available on the hard drive.
Configuring the DVR Important: The amount of memory the hard drive uses is dependent on the scene content and the lighting conditions. Your actual recording times may vary. Table 3-8 Estimated recording time in hours with 40 GB hard drive Images per second (IPS) Picture Quality 1 2 3 4 5 6 60 12 hours 9 hours 7 hours 6 hours 5 hours 4.5 hours 30 24 18 14 12 10 9 20 36 27 21 18 15 13.5 10 72 54 42 36 30 27 5 144 108 84 72 60 54 2 360 270 210 180 150 135 1.
Configuring the DVR Table 3-10 Estimated recording times in hours with 120 GB hard drive Images per second (IPS) Picture Quality 1 2 3 4 5 6 60 36 hours 27 hours 21 hours 18 hours 15 hours 13.5 hours 30 72 54 42 36 30 27 20 108 81 63 54 45 40.5 10 216 162 126 108 90 81 5 432 324 252 216 180 162 2 1080 810 630 540 450 405 1.5 1440 1080 840 720 600 540 1 2160 1620 1260 1080 900 810 0.5 4320 3240 2520 2160 1800 1620 0.
Configuring the DVR 3.2.5. Using the Signals/Speed/GPS Menu The TR4 Plus DVR has the ability to record various signals, vehicle speed, GPS, and other information from the vehicle. For example, when the brakes are applied, the text BRK can be recorded on the camera picture. To view the Signals/Speed/GPS menu: 1. On the main menu, press the CH3/Up arrow or CH4/Down arrow button to highlight Signals/Speed. 2. Press the ENTER button. The Signals/Speed menu appears as shown in Figure 3-8.
Configuring the DVR Table 3-12 Signal/Speed configuration items Menu Item Description Values Default GPS Display The TR4 Plus DVR can display and record GPS data from an optional external GPS receiver. If the GPS Display option is set to ON, the latitude and longitude of the vehicle location and the vehicle speed are displayed on the screen (see Figure 3-1 on page 3–2). The speed from the GPS will override the settings from the speed pulse count input.
Configuring the DVR 2. Press the Temporary Power button only once to begin calibration. Wait approximately two seconds for the system to be ready to start calibration. Figure 3-10 appears. To cancel calibration, press the MENU button. After driving one mile, the SPEED PULSE COUNT may be anywhere from 2500 to 150,000, depending on the type of vehicle speed sensor being used. Figure 3-10 Calibration in progress menu 3. Press the Temporary Power button again to save the calibration value.
Configuring the DVR 3.2.6. Using the Network Settings Menu The TR4 Plus DVR has a built-in network interface for connecting to an office network or to certain peripheral devices. To view the Network Settings menu: 1. On the main menu, press the CH3/Up arrow or CH4/Down arrow button to highlight the setting you want to change. 2. Press the ENTER button. Figure 3-11 appears.
Configuring the DVR Table 3-13 Network setting configuration items Menu Item Description Values USER-NAME PASSWORD LEVEL Two different users can be assigned access to the DVR over a network. The user names are configurable, as are the user passwords. There are three levels of network access for the DVR. • GUEST level only lets a user see what the DVR is recording. • GENERAL level allows a user to review recorded video on the DVR.
Configuring the DVR 3.2.7. Using the System/Defaults Menu The System/Defaults menu allows controls of system level settings and functions that should only be accessed by authorized individuals. To view the System/Defaults menu: 1. On the main menu, press the CH3/Up arrow or CH4/Down arrow button to highlight the setting you want to change. 2. Press the ENTER button. The System/Defaults menu appears as shown in Figure 3-12. Figure 3-12 System/Defaults menu To change a setting on the sub-menu: 1.
Configuring the DVR Table 3-14 System/Defaults configuration items Menu Item Description Values Default System Update See “Installing a Software Update” on page 3–24. NO, YES NO Load Defaults See “Loading the Default Settings” on page 3–25. NO, YES Not applicable Format CF Card See “Formatting the CompactFlash Card” on page 3– NO, YES 25. NO Password See “Enabling Password Protection” on page 3–26. • • • • ON, OFF default password OFF 888888 3.2.7.1.
Configuring the DVR To enable/disable Alarm-in: • Set both Alarm-in and Buzzer Enable to ON to sound the alarm buzzer if an external Alarm Input is initiated. The buzzer sounds for the duration of the alarm. • Set the Alarm-In to OFF to disable this feature. To enable/disable Disk Full: • Set both Disk Full and Buzzer Enable to ON to sound the alarm buzzer if the Repeat Record option is ON, and the hard drive has been filled with information. • Set Disk Full to OFF disable this feature.
Configuring the DVR • After the hard disk has been formatted, the menu goes back to the System/ Defaults menu and “SUCCESS” will be displayed beside the Format Disk option. Choose NO to not format the disk. 3.2.7.3. Installing a Software Update Important: The software update must be obtained from Seon Design. Attempting to load other software will not work. The software inside the TR4 Plus DVR can be upgraded in the field as new features are added.
Configuring the DVR 3.2.7.4. Loading the Default Settings The default values for all of the DVR options can be loaded at once using the Load Defaults option. Important: Loading the default settings will erase all of the user-programmed settings including the Title, Delay-On and Delay-Off times and the Timer settings. To load the default settings: 1. Select YES in the Load Defaults menu. The screen displays “LOADING” as the system loads the new default values.
Configuring the DVR Figure 3-17 Format CF Card menu For complete information on the CF Card Reader, see the TR-CFR Compact Flash Reader and Conversion Software Installation and User’s Guide (document part number 700-0021). 3.2.7.6. Enabling Password Protection The TR4 Plus DVR can provide password protection that will disable the use of the front panel buttons. When Password Enable is ON, recording cannot be stopped and access to the main menu is blocked unless the password is entered.
CHAPTER 4 Operating the DVR This chapter provides information and procedures for operating the DVR.
Operating the DVR 4.1. Operating and Monitoring the DVR The TR4 Plus DVR front panel provides several features which are used to operate and monitor the status of the DVR: the DVR buttons, Temporary Power button, various status indicator lights, and the SHUTTLE/JOG wheel. This section describes how to use the DVR buttons to operate the DVR. An overview of the all the front panel features is provided in Chapter 1, “Introduction”.
Operating the DVR Table 4-1 Using the DVR buttons Button Description CH3/UP Press the CH3/Up arrow button to: • Display camera 3 on the monitor. • Scroll up one line of text or move to the next field in the menu system. ARROW CH4/DOWN ARROW Press the CH4/Down arrow button to: • Display camera 4 on the monitor. • Scroll down one line of text or move to the next field in the menu system.
Operating the DVR 4.2. Playing Back Recorded Video To playback video: 1. If the DVR is not recording, press the PLAY button to start playback of the recorded video and audio. 2. During playback or when the video is stopped, press the REV.PLAY button to start playing the video in reverse. 4.2.1. Using the SHUTTLE/JOG Wheel to Adjust the Playback Speed During video playback, the SHUTTLE (outer) wheel and JOG (inner) wheel can be used to speed up or slow down the reviewing process.
Operating the DVR Figure 4-2 Search menu To change a setting on the sub-menu: 1. Press the CH3/Up arrow or CH4/Down arrow button to highlight the setting you want to change. 2. Press to advance through the fields. 3. Press the ENTER button to enter the sub-menu for the desired option. 4. To exit the sub-menu, press the MENU button. 4.3.1. Searching for Recorded Information By Segment List Searching by segment list lets you choose between video clip segments.
Operating the DVR [ Figure 4-3 Segment search 4.3.2. Searching for Recorded Information By Alarm List Searching by alarm list lets you quickly identify any problems that the driver may have indicated by pressing the Alarm Input Switch. To search by alarm list: 1. In the Alarm Search menu, use the CH3/Up and CH4/Down arrow buttons to move to the desired alarm list. See Figure 4-4. The alarm list shows the date, time, and the alarm type. See Table 4-2.
Operating the DVR Figure 4-4 Alarm search menu 4.3.3. Searching for Recorded Information By Date/Time Searching by Date/Time lets you search by the date and time that the alarm event occurred, as shown in Figure 4-5. To search by date/time: 1. In the Date/Time Search menu, choose the desired date and time by using the CH1/Left and CH2/Right arrow buttons to change a field. 2. Use the CH3/Up and CH4/Down arrow buttons to move between fields. 3.
Operating the DVR 4.3.3.1. Search Menu Configuration Items Table 4-3 Search menu configuration items Menu Item Description DATE Set the date. Values Default MM-DD-YYYY Not applicable • • • TIME Set the time in 12 hour format. 01 to 12 for the month 01 to 31 for the day 2000 to 2099 for the year HH-MM-SS • • • Not applicable 12 AM to 11 PM for the hour 00 to 59 for the minute 00 to 59 for the second 4.4. Using the COPY Button The TR4 Plus DVR can save information to a CF card.
Operating the DVR Figure 4-6 Backup Images to CF Card menu Table 4-4 Backup images to CF Card menu items Menu Item Description Values Default START Set the start date and time in 12-hour format. Adjusting the month when the day is invalid, for example, February when the day field is “30” will cause the day to be set to “01.” MM-DD-YYYY Not applicable • • • END Set the end date and time in 12-hour format.
Operating the DVR To lock out the front panel keypad if the Password Enable option is OFF: 1. Press the LOCK button for 3 seconds. The red LED on the LOCK button will be illuminated. 2. To disable the lock, enter the password while pressing the FULL button. The red LED on the LOCK button will not be illuminated. 4.6. Turning the Alarm Buzzer to OFF/ON The DVR has a built-in alarm buzzer that can be activated under certain warning or alarm conditions.
Operating the DVR 4.7.2. Installing the Hard Drive To install the hard drive: 1. Slide in a hard drive tray until the tray seats inside the front panel. 2. Ensure the handle is lying down against the tray. 3. Insert the hard drive key, turn clockwise by ¼ turn until the drive lock is in the locked position. The Hard Drive power indicator (green) will illuminate. 4.8.
Operating the DVR 4.10. LOW VOLTAGE/LOW/HIGH TEMP Indicator In addition to the on-screen voltage display, the TR4 Plus DVR has a red LOW VOLTAGE/LOW/HIGH TEMP indicator on the back of the DVR. The indicator illuminates when the voltage level to the DVR is too low, as shown in Table 4-5. Table 4-5 LOW VOLTAGE/LOW/HIGH TEMP indicator Voltage level to the DVR LOW VOLTAGE/LOW/HIGH TEMP indicator will … Status of the DVR Below 10.
CHAPTER 5 Maintenance and Returning Product for Service This chapter provides information and procedures for performing periodic maintenance on the TR4 Plus System and returning any part of the system for service.
Maintenance and Returning Product for Service 5.1. Maintenance 5.1.1. Cleaning the Lock Box The lock box is made from 18 gauge steel, coated with an outdoor powder paint and only requires periodic cleaning. To clean the lock box, use a damp cloth with a mild detergent. Do not allow water into the ventilation holes on the lock box. 5.1.2. Cleaning the Camera and Window The camera has a powder painted stainless steel enclosure. To clean the camera enclosure, use a damp cloth with a mild detergent.
Maintenance and Returning Product for Service 5.2. Returning Product for Service If any part of the TR4 Plus System is to be returned to Seon Design Inc. for service, please contact Seon, provide the model and or serial number of your unit, and ask for a Return Authorization (RA) number. An RA number allows the service technicians to better track your product when it comes in for service. Please have the RA number clearly marked on the outside of the shipping box. ANY PRODUCT SENT TO SEON DESIGN INC.
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CHAPTER 6 Troubleshooting This chapter provides information and procedures on troubleshooting the TR4 Plus System.
Troubleshooting 6.1. Troubleshooting the TR4 Plus System The TR4 Plus System is designed for high reliability of operation. If, however, you have any problems with your system, read this Troubleshooting chapter. If you cannot resolve the issue, contact Customer Service at Seon Design. Symptom Possible Cause and Solution All system problems. Many system problems are caused by issues with the power supplied to the DVR. Check the following: • The voltage to the system may be too low.
Troubleshooting Symptom Possible Cause and Solution The DVR power indicator is illuminated, but there is no picture on the video monitor output. • • • • Check the connections inside the camera and to the DVR lock box. Is the LOW VOLTAGE/LOW/HIGH TEMP indicator on the back panel illuminated? Check for harness damage. Check that you are connected to the right output for video out. The live camera picture is snowy, fuzzy, or grainy. • • • • Check all the connections inside the camera.
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Specifications This appendix provides the product specifications for the Trooper TR4 Plus Mobile Digital Video Recording (DVR) System. Note: Specifications are subject to change without notice.
Specifications A.1. TR4 Plus DVR Video Input/Output 75 Ohm NTSC video Video Resolution 720 × 480 pixels Video Compression M-JPEG (Motion JPEG) Hard Drive File Format Proprietary Hard Drive Style 2.
Specifications A.2.
SEON DESIGN® INC. PRODUCT WARRANTY Seon Design Inc.
(d) if the product has been operated outside of the specified Operating Environment specified in the Seon Users Manual for such product.
Provisions Applicable to American Customers For those customers whose mailing address is in the United States, Seon’s offer and any agreement of sale resulting therefrom shall be governed by and construed in accordance with the internal and domestic laws of the State of WASHINGTON without giving effect to the conflict of laws rules thereof. The Superior Court of Washington for Whatcom County and U.S. District Court for the Western District of Washington (“the U.S.
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Seon Design Inc. Unit 111, 3B Burbidge Street Coquitlam, BC Canada V3K 7B2 Telephone Toll Free Telephone Fax Toll Free Fax Email Web site 604.941.0880 1.877.630.7366 604.941.0870 1.866.664.3677 sales@seon.com www.seon.