User`s guide

The Trooper™ Basic Installation and User’s Guide 30
Maintenance
1. Periodic Maintenance
a. The Trooper™ Enclosure is made from 18-gauge steel, coated with an
outdoor powder paint. To clean the enclosure, use a damp cloth with a mild
detergent. Do not let water into the ventilation holes on the enclosure.
b. The Trooper™ Camera has a powder-painted stainless steel enclosure. To
clean the camera enclosure, use a damp cloth with a mild detergent. While
the camera window is made from hard-coated, scratch resistant
polycarbonate, it is best to clean the window with a soft, clean cloth to avoid
scratches.
c. Depending on the operating environment, the fan filter on the back of the
DVR enclosure may need to be changed occasionally. The filter should be
checked monthly for excess dirt and replaced when it restricts airflow. Failure
to replace a blocked filter will result in the DVR shutting down on a hot day
because of inadequate air circulation.
To replace the fan filter, remove the Filter Cover by gently prying it off with a
small flat screwdriver. Discard the used filter and place a new filter back into
the Filter Holder. Push the Filter Cover back into the holder and snap it into
place.
Please contact your Trooper™ System dealer or Seon Design™ to obtain
replacement fan filters.
2. Returning Product For Service
a. If any part of The Trooper™ System is to be returned to Seon Design™ for
service, please call and ask for a Return Authorization (RA) number. An RA
number allows the Service Technicians to better track your product when it
comes in for service. Please show the RA number on the outside of the
package. ANY PRODUCT SENT TO SEON DESIGN™ WITHOUT AN RA
NUMBER MAY BE REFUSED.
b. The contact numbers for Seon Design™ are toll free 877-630-7366, or 604-
941-0880.
Filter Holder
Filter
Filter Cover