Troubleshooting guide
Table Of Contents
- Maintenance Overview
- DVR Status Check and Camera Alignment – 5 Minute Test
- Adjusting the Date and Time
- Setting the Time and Date Manually
- Setting the Time and Date using GPS
- Changing Fan Filters
- Checking the DVR condition & mounting
- Connecting a Laptop to DVR via Ethernet Cable
- Connecting the DVR to the Computer
- Updating the DVR Firmware
- Reformatting Hard Drives
- Removing the Hard Drive
- Replacing the Hard Drive
- Cleaning the Dome or Wedge Camera Window
- Cleaning the DVR front cover and cable cover
- Troubleshooting Overview
Seon Maintenance and Troubleshooting Guide R004 48
Smart-Link
The Smart-Link will not
power up, green light not on
solid
Check the power wiring harness that connects to the Power In
socket.
Check the other end for a solid connection to a 12 volt DC source.
Check the inline fuses.
If you have a spare unit, try swapping it out to correct the issue.
The green light on the
Smart-Link flashes
continuously
This indicates a low voltage supply to the Smart-Link.
Check all wiring connections for any loose connections.
Check the voltage with a multi-meter at the end of the power
connector.
Firmware version check
If the incorrect firmware in the Smart Reach module is used, it may not
be compatible with the DVR. Please check with Seon Support for correct
version.
The Indicator light flashes
green all the time.
Check all wiring connections.
This could be an issue with the DVR or the drive is not locked in place.
If not resolved, it may be an issue with the Smart-Link unit. Call Seon
Support.
Wiring issues
Check for very tight cables that are strained when connected to the
Smart-Link.