Product Manual

8
9
Extra Programming Features
Erasing all codes and fingerprints
Turning the sound off/on
Troubleshooting
The Problem: Why it is Happening: The Solution:
The door will not lock Shipping screw is in place Remove the screw on the
back inside of the door
Cannot open door after
inputting the electronic
code
Safe’s door equipped with
a water resistant gasket
may initially be tight
Hold the handle up while
inputting the code and then
pull down when the green
light comes on. Ensure the
keylock is in the unlocked
position.
The handle does not
rotate
Ensure the keylock is in the
unlocked position. Hold the
handle up while inputting
the code and then pull
down when the green light
comes on.
Red indicator light blinks
three times and there
are three beeps
An incorrect code has
been entered
-or-
Failure to enroll
Verify code and re-enter
-or-
Try to enroll again
Red indicator light blinks
five times and there are
five beeps
Please call our Customer
Service center
1-800-828-1438
Red indicator light blinks
once and there is one
beep
Program button is pressed
out of sequence
-or-
30 seconds has lapsed
between button entries
Start over
Red indicator light is
blinking when inputting
a code
An incorrect code has been
entered three times
Wait two minutes and start
over
Yellow indicator light
is on
Battery power is low Replace batteries
Can’t enroll a finger • Refer to tips on page 8
• Try a different finger
Fingerprint swipe will
not unlock the door
Look to page 8 for
fingerprint tips
Tips for programming a fingerprint and unlocking the safe
Do not choose a finger with a cut or scar.
Wash your hands before using the safe.
Very dry skin will not program well. Please use a skin
moisturizer, being sure to rub the moisturizer in well and remove
any excess before using the safe.
For optimal accuracy and fingerprint-reading success, clean the
electronic case and fingerprint sensor periodically with a dry,
lint-free cloth.
Be as consistent as possible with where you stand in respect to
fingerprint reader.
The fingerprint sensor will not work well when cold.
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