User Guide

Table of Contents
1. LOGIN
………………………………... 1
2. Dealer Home Page
………………….. 3
3. Dealer Information Page
……………. 5
a. Technician Pass Codes
b. On Call Tech
i. Reorder Call List
c. Messages
d. Categories
e. Contacts
f. Defaults
4. Customer Information Page
………… 15
a. Search Page
b. Passcode
c. Call List
d. No Action / Test
e. Category Page
f. Related Accounts
g. Zone Descriptions
h. Open/Close Schedule
i. Test Schedule
j. History Report
5. New Contract Page
………………….. 27
a. Adding Zones
b. Adding Phone Numbers
6. Watch Scroll
………………………… 31
7. Reports Page
………………………... 33
a. Custom Reports
b. Report Formats
8. Contact Us
…………………………... 37