User Guide

©SENTRYNET, Inc, All Right Reserved 2006 Page 27
5… New Contract Entry
New customer account information can be entered in this section. With the New Contract Entry page, The
dealer can provide the Central Station with all necessary information to process incidents for the new account.
To access the New Contract Entry page, simply click on the New Contract link at the top of the NetConnect
page. The Alarm System Monitoring Agreement page will be loaded.
The dealer name and number
automatically populate the appropriate
fields.
The remaining required fields are
indicated with a red asterisk. (*)
Field Notes:
• The Account Prefix is the Line
Card identifier.
• The Billing Address is generally
not used. If the account is set up for
subscriber billing, and the billing
address is different it will be used.
• For Signal Format enter Contact ID
(CID), SIA, 4x2, etc.
• Communicator Type is the panel
type or model, Vista 20 for
example.
• Enter directions, medical
information, access information,
etc, in the Special Instructions field
and any other type of information
in the Additional Comments
section.
Once the basic information has been
entered, the phone numbers for the
police, fire and medical dispatch should
be entered along with the premise phone
and ECV number. These records are
already listed and to edit them click on
the Edit button in the proper row, or
double-click the row to edit. When Edit
is clicked the row will be activated and
can be edited. To add contact numbers to
the call list, click on the Add Row button. If the account is a Commercial Fire account, click the “Commercial Fire”
box. When this box is checked the ECV number is not required.