User Guide

©SENTRYNET, Inc, All Right Reserved 2006 Page 18
4.d) No Action / Test Page
The No Action / Test Page
allows dealers to put accounts in
a no action state at the central
station. Accounts can be placed
on test for up to four hours.
Using the entries created in the
“Contacts – Section 3.e.1” page,
the signals can be directed to a
text capable device, such as a cellular phone. Entries can be added manually by typing in the E-mail address of
the device into the “Text Msg Address” field. The “Requestor’s Name” field can be used to track the name of
the person requesting the account be put into test mode. This may be a dealer employee or the name of the
subscriber. The name will show up in the “Resolution/Desc.” column on activity reports.
To complete the process…
1) Click the correct radio
button for the amount of
time to put the account on
test
2) Select the proper text
device if required, then
3) Enter the requester’s
name, if needed
4) Click the “Set No Action” button
A confirmation window will appear indicating the process was completed
and display the end date and time for the No Action/Test period. Also, the
Current Status in the No Action page will change to display the end time.
IMPORTANT NOTES:
1. If longer than 4 hours is required, call the central station as normal.
2. If the confirmation window does not appear, the No Action process did not complete – call the central
station.