User Guide

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3.a.1) Adding Technician Pass Codes
To add a
technician’s
passcode click
on the “Add
row” button.
A new line will appear allowing you to enter the data. (Remember, this is for those who need to call into the
central station and is not for NetConnect Users.) The User ID can be any alpha/numeric entry and the
passcode must be at least 2 characters and no more than 10 characters long. (No profanity) Enter the name of
the technician, or if
more than one
person will use the
passcode you can
enter multiple
names, or “Any
Person.”
Enter the proper
“Level,” then click
“Insert” and repeat
as needed for your
technician/employee list.
3.b) On Call Tech
The “On Call Tech” section allows dealers to maintain the list of people that are to be contacted by the station
operators when subscribers require service after business hours. This list should contain only those who are to
be called for service.