SENTRY DCC02 Roll-up Garage Door Automation Installation and User Manual
ENG Manufactured By Martin Electronics cc PO BOX 49284, ROSETTENVILE 2130 Republic of South Africa AFR Vervaardig Deur Martin Electronics cc Posbus 49284, ROSETTENVILE 2130 Republiek van Suid Afrika ESP Fabricado por Martin Electronics cc PO BOX 49284, ROSETTENVILE 2130 la República Surafricana DEU Hergestellt durch Martin Electronics cc PO-Kasten 49284, ROSETTENVILE 2130 Republik Südafrika POWERED BY Technical Support For technical queries relating to use/installation of this product! +27 11 433
Table of Contents Warnings and Cautions for Use ................................................................. 5 Introduction .................................................................................................. Package Contents ............................................................................ Door Types and Considerations ....................................................... Door Checklist ..................................................................................
Company Profile The company manufactures remote controls, receivers, infrared beams and garage door automation products under the Sentry brand name. The company also manufactures products for OEM (Original Equipment Manufacturers) and custom markets and is deeply respected in this regard as it designs and manufactures not only its own products but specialised and custom products for specific customers and provides support for these products.
WARNINGS AND CAUTIONS 1. Read all instructions and warnings carefully before installing the product 2. The product must only be installed by suitably qualified persons. 3. 10. Never short circuit any wiring to and from this equipment 11.
Introduction The product is designed to fit most roll-up garage doors that have plastic or metal spool wheels. It operates by applying a rotational force to one of these spool wheels which then in turn opens, or closes the door curtain as desired. The DCC02 system consists of two parts, one of which is the motorised portion, that drives the door, and fits inside the door curtain roll. This is known as the “head unit”. This part is controlled, electronically, from the wall console.
Door Types and Considerations Door Brands This product is designed to operate, primarily with common types of roll-up door makes and models found in the South African market. These include the WISPECO™ brand and the KRAZI-DOOR brand. Other types are suitable, provided they meet the criteria listed below. Door Type In general, the DCC02 is designed to operate the standard low-cost roll-up doors commonly used in domestic applications- doors which are fabricated from thin laminated steel or aluminium.
Door Types and Considerations ENGLISH Doors with bent take-up spools- These are doors with bent spools, that pull the head unit’s driving wheel proportionately skew. The product suffers damage and exhibits all kinds of fault conditions, most commonly that of moving short distances.
Required Equipment for Installation Small Side Cutter Multimeter Tek Screws Length of Angled Steel Masonry Drill Bit (6 ~ 6.
Component Detail - Head Unit 2 5 6 3 4 7 9 8 Shown with cover removed 6. Manual Override lanyard guide 7. Optical Pick-up 8. Optical encoder gear 9. Power and signaling connector 1. DC Motor 2. Plastic unit housing 3. Motor wires (green & brown) 4. Head unit controller PCB 5. Manual Override Engage/disengage lever THE POWER AND SIGNALING CABLE (3 CORE) CAN ONLY GO INTO THE PCB IN ONE ORIENTATION WITH THE RELEASE TAB FACING DOWNWARDS.
Component Detail - Wall Console ENGLISH 7 1 8 9 10 2 15 11 3 12 13 14 4 5 6 Shown with cover removed 8. STATUS LED indicator 9. Auxillary supply fuse (1 AMP) 10. Main fuse (5 AMP) 11. TRIGGER button 12. POWER GOOD LED indicator 13. Buzzer 14. Toroidial transformer 15. LED lamp 1. Lead-acid battery (12V 1.3Ah x 2) 2. Battery interconnects 3. Remote receiver antenna lead (BROWN) 4. SET button 5. LEARN button 6. Transformer wiring loom (6 cores terminated onto Molex connector) 7.
Wall Console - Fitting the cables ENGLISH 2 pin header (AC MAINS) FUSE SUPPLIED MAINS LEAD WITH PLUG (Plug fitted varies according to region and local mains voltage) Locate the two pin header on the underside of the wall console PCB as shown above. Plug the two pin receptacle on the one end of the mains lead, as shown, into the receptacle. The moulded grommet, on the cable is designed to slot into a mating receptacle in the base of the wall console as shown above.
Wall Console - Fitting the cables ENGLISH SUPPLIED INTERCONNECT CABLE ü ý Locate the three pin header on the underside of the wall console PCB as shown above. Plug either end of the interconnecting cable into the receptacle. The moulded grommet, on the cable is designed to slot into a mating receptacle in the base of the wall console as shown above.
Motor Head Unit Installation In general, two types of door design exist, the first type is the “Wispeco” type door where the door pole is mounted on a platform. The second, more common door type are those doors consisting of a retaining plate. Both types will be covered in the following sections. In all cases, you will need to loosen one end of the door, and re-balancing will inevitably required once the motor is fitted.
Motor Head Unit Installation ENGLISH Factory Shipped Configuration Left Hand Side Install GREEN BROWN 8 Right Hand Side Install 8 GREEN BROWN 15
Motor Head Unit Installation Most doors, predominantly the WISPECO™ doors are platform mount doors i.e. the tube rests on platforms to which it is affixed with u-bolts. Many other doors have different types of fixing systems, but the principle remains the same. 1 Loosen and remove the existing u-bolt completely. 2 Lift tube off from the platform and away from it and lower downwards as shown. Support using a trestle or scaffold, ensure enough space to fit motor.
Motor Head Unit Installation With the motor gearbox disengaged, push the motor onto the tube until it is supported on the tube. Do not yet push it against the spool wheel. 4 With the motor head unit on the edge of the steel tube, align the two drive hooks on the driving wheel, so that it will brace against one of the spokes of the spool wheel.
Motor Head Unit Installation ENGLISH 5 With the two drive hooks aligned as shown in the previous step, gently press the motor and the spool wheel together as shown. The motor must fit snugly against the spool wheel. Lift the door tube back onto the platform, the stem of the motor unit resting on the platform. WARNING: if it does not fit, do not force it, instead acquire an adaptor wheel and fit it to the door, or replace the spool wheel with a SENTRY adaptor wheel.
Motor Head Unit Installation ENGLISH 6 Looking at the opposite side of the motor, that is, from the driving wheel side, ensure that both drive hooks fit snugly as shown in the above diagram. The maximum amount of clearance between the surfaces of the spool wheel and the drive hooks is approximately 1.5mm.
Motor Head Unit Installation ENGLISH Tightening the motor and tube assembly For platform type (WISPECO™) doors, replace the original u-bolt. Inspect the washers and nuts and replace if needed For other types of doors, you will need to use the supplied u-bolt, cut and drill a baseplate, and install as shown in the following sections from page 22 onwards. 8 Reinstall and tighten the original u-bolt as shown alongside.
Motor Head Unit Installation When fitting the cover, route the motor wires and the interconnecting cable through the slots in the cover as shown. The cover is a press-fit, it is not affixed with screws. Once the motor is attached to the door, the u-bolt may be fastened. With the motor disengaged, the door needs to be checked for balance, and if necessary, adjustments made.
Motor Head Unit Installation For KRAZI DOOR (and other similar doors) it is necessary to fabricate a steel baseplate and use it in conjunction with the supplied u-bolt. This configuration is the only acceptable one - not doing this exactly as shown will lead to product failure which is not covered by warranty! Using steel bar, as indicated in "Required Tools and Equipment", fabricate a steel baseplate with the following dimensions: DIA TO SUIT TEK SCREW USED 12.5mm 25mm 70mm DIA = 10mm 48.
Motor Head Unit Installation ENGLISH The above figure shows how the u-bolt fits over the tube, and restrains the motor unit to the tube, without reliance on a platform or interfering with the side plates. The motor can be mounted, on these kinds of doors, in any position. Generally the position is chosen to best permit the routing of the power cable and the release lanyard. On the next page, the sequence to assemble the u-bolt is shown.
Motor Head Unit Installation ENGLISH 1 2 4 3 5 Step 1 - Fit the u-bolt over the motor unit stem as shown Step 2 - Fasten the u-bolt to the tube by means of a tek screw (a hole will now be made in the tube, locking the u-bolt securely in place) Step 3 - Fit the baseplate onto the ends of the u-bolt Step 4 - Fit the washers and the nuts Step 5 - Tighten the nuts, reasonably tight.
Wall Console Installation Mounting Distance From Motor Head Unit In most cases, the length of the supplied interconnect cable is the general rule of thumb. However in some instances it may not be possible to mount the wall console this close to the motor. The interconnect cable may be lengthened, but by an additional 2 metres only. This is achieved using three core cabtyre (1,25mm² or greater).
Wall Console Installation For typical masonry (brick wall) mounting, it is recommended to install the nail in anchors as shown. The plastic sleeves are inserted into the wall first after being drilled with the hammer drill. 2 Once the sleeves are inserted into the wall, the wall console may be mounted onto the wall. Be careful when inserting the steel screws, do NOT hammer them in, use a screwdriver (or cordless screwdriver) to gently screw them into the wall.
System Commissioning This section explains the steps to be followed to commission the DCC02 post fitment and installation on the door. Commissioning involves powering the system for the first time, programming the limits, as well as additional electrical connections as may be required for some applications. Standard Installation In most cases, the DCC02 will be installed in a stock-standard configuration without any ancillary systems attached (beams, status indication extension, external receiver).
System Commissioning - External Rcvr ENGLISH Connection Diagram for External Receiver External Receiver Close up of wall console Ancillary terminals RED BLK GRN GRN BLK Cable: 4 core “comms” cable RED Note that the common of the relay contact on the receiver is connected to the negative terminal of the receiver, therefore only three wires are needed.
System Commissioning - Beams ENGLISH Connection Diagram for Infra-Red Safety Beams Receiver SENTRY IR BEAM Transmitter 24 12 0 NC RED BLK BLU NO CO M Close up of wall console Ancillary terminals RED BLK BLU BLK RED Cable: 4 core “comms” cable Colour code: As per suggested WALL CONSOLE TERMINALS TRG BM COM B+ LED RED 24 12 BLK BEAM TX 0 24 12 0 BLU NC NO COM 29 BEAM RX
System Commissioning - Remote LED A remote STATUS LED allows the user to know the status of the garage door (open, closed or trouble) from a remote location within his/her residence. A standard 5mm RED LED is required for this feature (not supplied). No series resistor is required and the line has protection against lightning.
System Commissioning - Powering Up Once installation is complete, and, if applicable, the connections to beams and/or an external receiver has been made, the system can be powered up by connecting the batteries first (linking the terminal as shown below) and then by plugging in the mains lead into an outlet and turning it on. Powering Up 1. Connect the batteries by connecting the loose terminal, to the battery as shown 2. Plug the mains lead into a wall outlet and turn it on.
System Commissioning - Powering Up If the system has powered up correctly, there will be no further beeps. However, if there is a problem, the system will emit error beeps and flash an error code on the STATUS LED. These issues MUST be resolved before the system can enter limit programming.
System Commissioning - Limits Before the garage door operator can be used, the door limits have to be programmed. This is an automated process, that involves little user input. Assuming the system has powered up correctly (no beeping) the limits can then be programmed by following the procedure in the following sections. In the factory shipped state, the system will only accept a Limit Setup command, all triggers are ignored until the door is set up correctly. This is not a fault, it is for your safety.
System Commissioning - Limits The door will open slowly until the end-stop is encountered. When the endstop is encountered, the door will stop for a few seconds, then close at full speed, then stop. It will wait for a few seconds and then open fully at full speed. This is done in order to measure various parameters needed to set the collision sensitivity automatically, amongst other parameters.
System Commissioning - Limits Door closes at full rated speed 4 The door will then open at the full rated speed and will stop at the end limit. Instead of homing against the end stop, a small gap will be evident between the door curtain edge and the endstop. This gap is computed by the system and varies from door to door. On very light doors there may be no gap at all, which is a sign that weight may need to be added.
System Commissioning - Limits In general, when the roll-up door is very light, a number of symptoms may become apparent and cause temporary malfunctions of the product. These include stopping after moving short distances and not closing completely. In these cases, it is necessary to add weight to the bottom edge of the door curtain.
System Commissioning - Programming Remotes The DCC02 is supplied with two four code-hopping remote controls which are intended for use with this product. The user can purchase additional remote controls and add them to the system up to a maximum of 16 remote controls into the memory of the built-in receiver at any given time. The system is shipped from the factory in a blank state, i.e. there are no remote controls learnt into the system.
System Commissioning - Programming Remotes When in learn mode, the current slot selected is slot 1. To advance to the next slot, press LRN again to advance the slot number to slot 2. When a slot is selected, and unoccupied, the STATUS LED will be off, if a slot is occupied, the STATUS LED will be lit. This aids the user in avoiding active memory locations when adding new remote controls.
System Commissioning - Programming Remotes Upon successful learning, the wall console will issue two confirmation beeps and exit learn mode. To add more remotes, you will need to enter learn mode again and select the desired slot.
System Commissioning - Erasing Remotes To erase all the remote controls in the system, in cases where there has been a security breach or to reset the remote control storage to factory defaults, the following procedure will erase all the remote controls. Performing this operation will render all remote controls useless. This could lead to you being locked into your own garage! Proceed with this step only if you have access to the trigger button or the manual override.
Advanced Features The DCC02 is equipped with a programmable auto-close timer, which is accessible via a menu termed the “advanced features menu”.
Advanced Features - Auto-Close Selection The auto-close function can be enabled/disabled as follows. Please be aware that when auto-close is enabled, there MUST be a safety beam present. Enabling Auto-close Feature STATUS LED: 1. Press SET 2. Press LRN 3. Press SET 4. Press TRIGGER AUTO-CLOSE OPTION MENU ITEM 1 SHORT FLASH / 2 sec Disabling Auto-close Feature 1. Press SET 2. Press LRN 3. Press LRN 4.
Advanced Features - Auto-Close Timer When enabled, the auto-close timer can be adjusted for time-out periods between 10 seconds and 250 seconds. Adjustment below or above this range will result in an error indication. The factory default is 30 seconds.
Troubleshooting Guide The following is a thorough guide to solving problems that occur with the DCC02. It is split into two sections, one for diagnosing troubles during limit programming, the other for diagnosing problems during normal running. These are by no means exhaustive lists of all the possible combinations of problems that occur, but these guides do cover over 90 percent of the problems that our customers experience with this product and how to best resolve them.
Troubleshooting Guide Problem The door moves slowly, reaches the endstop and then fails to stop with a loud “clack clack clack” noise. Likely Cause(s) • Door too light • Endstops not secure enough. Possible solution(s) • Add weight to door as shown on page 36. • Make sure the endstops are secure, if not you may need to retrofit additional endstops.
Troubleshooting Guide Problem Likely Cause(s) Possible solution(s) Cannot enter limit programming • Door not closed fully • Ensure the door has been closed fully, if not the cause, power cycle the system and then try again.
Troubleshooting Guide - Error and Status Codes ENGLISH NORMAL OPERATION STATUS LED OFF = DOOR CLOSED SLOW FLASH = DOOR OPENING ON = DOOR FULLY/PARTIALLY OPEN OR PARTIALLY CLOSED FAST FLASH = DOOR CLOSING ERROR CONDITION (ONLY INDICATED WHEN DOOR IS STATIONARY) MAINS FAILURE 2 SHORT FLASHES e# x2 BATTERY LOW 3 SHORT FLASHES e# x3 COMMS FAILURE 4 SHORT FLASHES e# x4 47
Product Specification DC drive reduction gear motor for roll up doors 24 volts DC 200 - 250V AC 50/60Hz 120VA Internal 12V 1.3AH batteries (2 pcs) Equivalent to 6kg 433.
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Ref: DCC02 User Manual Rev1_1.