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8.0 WARRANTY INFORMATION
LIMITED WARRANTY
Tridien Medical (“Tridien”) warrants each of its products to perform in
accordance with established specifications for the following time periods,
starting from the date the product was shipped from the Tridien facility.
Stage IV & Millennium Systems
Compressor Pump: 3 Years
Electronic Controller: 2 Years
Soft Goods: 1 Year
Sentry 1250/ST-1200, Sentry/ST-1400, Primary Care, Sentry & Air Chair
Systems
Compressor Pump: 2 Years
Electronic Controller: 1 Year
Soft Goods: 1 Year
Battery: 6 Months
Recliner Chair: 2 Years
During the warranty period, Tridien will (at Tridien’s discretion) repair or replace
at no charge any products that are not performing in accordance with
established specifications, unless the problem/failure is due to customer
damage, negligence and/or misuse or unauthorized repairs. Items not covered
under warranty include, but are not limited to: stains, punctures, cuts, damages
to electrical cords, rips or tears, dents and/or lost/missing parts.
All products returned for warranty repairs must be assigned a return
authorization number, prior to return. Returns should include information
describing the problem and/or requested repair and be sent to Tridien by
prepaid transportation. Tridien will return the repaired/replaced product at no
charge. Warranty repairs do not extend the length of the warranty period. During
the warranty period, Tridien will provide one Bio-Med test at no charge,
excluding shipping/handling. If sending unit in solely for the free Bio-Med test,
please state this when calling.
Neither Tridien, its officers, directors, employees nor its agents shall be liable for
consequential or other damages, including but not limited to personal injury,
loss, or any other expense, directly or indirectly arising from the use of its
products. The sole remedy for breach of the limited warranty granted herein
shall be repair or replacement of the Tridien products.
All product specifications are subject to change without notice.