User manual

StoreSafe Pro II
User Manual
104
Contacting technical support
For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document and
any other documentation provided. If you still have questions, you may contact technical support and sales
during normal business hours (Monday through Friday, excluding holidays, between 6 a.m. and 5 p.m. Pacific
Time).
Note: Be ready at the equipment before calling for technical support.
Online publication library
Another great resource for assistance with your GE Security products is our online publication library,
available to all of our customers on our website. To access our publication library, go to our website at the
following location:
http://www.gesecurity.com
In the Tools area at the top, click the Publication Library link then select Video Surveillance. After you register
and log on, you may search through our online library for the documentation you need.
1
Table 27. Sales and support contact information
Sales Technical support
Phone:
800-469-1676 888-437-3287
E-mail
[e-mail] [e-mail]
Fax
541-754-7162 541-752-9096 (available 24 hours a day)
1. Many GE Security documents are provided as PDFs (portable document format). To read these documents, you will need
Adobe Acrobat Reader, which can be downloaded free from Adobe’s website at www.adobe.com.