User's Manual
Table Of Contents
- Sensus AR5000 User’s Guide
- Contents
- About the AR5000
- Device Care & Handling
- Use the Hand-Held Device
- Configuring the AR5000
- Link the AR5000 to a TouchRead Device (SmartGun/AutoGun)
- To link a TouchRead device...
- Change the Display Font & Size
- To change the font and size...
- Adjust the Display
- To switch the backlight on/off...
- To adjust the contrast on the screen...
- View the Battery Status
- To view the battery status...
- View the Current HHD ID & User
- To view the HHD and operator IDs...
- View the Date & Time
- To view the date and time...
- Set Up & Use the Communication Stand
- Charge the AR5000
- Contact Customer Support
- Collect Meter Data
- Start Collecting Data
- Manage Reading Scenarios
- Enter Data
- Enter Manual Readings
- To enter a manual reading...
- Enter TouchRead Readings
- To enter a TouchRead...
- Enter RadioRead Readings (AR5002 only)
- To enter a RadioReading...
- Enter Notes
- To enter a note...
- Mark Locations
- To Mark/Unmark an address...
- Answer Questions
- To answer a question...
- Add New Meters to Route
- To add a new meter ID...
- Find Route Information
- About the AR5000
- Index
Sensus AR5000 User’s Guide 2-13
Manage Reading Scenarios
To resolve a malfunction or bad read...
1 Read a meter with the TouchRead or RadioRead system.
Error Reading Device MessageIf there is a data error, the system briefly displays the
error message “Error Reading Device” (for TouchRead
devices), or “No Response From MXU” (for RadioRead
devices), and sounds an error tone.
2 Use the F5 key to view the transaction history for the
current location.
Transaction History (w/error)
3 Resolve the error.
a Try to read the meter again.
b If the read fails again, manually enter the ID and
Reading information (see
Enter Manual Readings
on
page 2-14).
Note
F5 is the default key assignment for the
Transaction History function. Key assignments
can be changed. For more information, see
About the Key Controls/Functions.