User manual

Sensorsoft Alert User Manual
SMS Paging
Sensorsoft Alert can use the TAP protocol to send SMS messages to your paging device using your
computer’s modem. In order to setup SMS paging in your Alert appliance, you will need to call your
paging service provider and ask them for:
 Their modem pool phone number.
 Your pager ID and any special formatting that is required.
The formatting of the pager ID varies from provider to provider. In most cases, you will find that your
pager ID is the paging device’s phone number. The format of the ID also varies. Some paging providers
will not accept the ID if the area code is missing, while others will not accept the pager ID if hyphens are
used to separate the numbers. You will need to enter the pager ID into Alert exactly like your paging
service provider requires.
Most SMS providers impose a maximum limit on the number of characters that a message may contain,
and will truncate the message to fit the maximum length.
SMTP Paging
If your paging service provider uses the SMTP protocol to send messages to your paging device, then you
do not need to configure the paging portions of Sensorsoft Alert. In this case, we recommend using the
email messaging feature of Sensorsoft Alert. Use the email address that was provided by your paging
service provider.
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