User manual

Setting up Alerting Limits for Device Variables.......................................................................32
Setting up Email Alerts ...........................................................................................................33
SMTP Settings ...................................................................................................................... 33
Setting up Email Alerts for Device Variables ........................................................................ 34
Setting up Pager Alerts...........................................................................................................36
Connecting a Modem to the Alert Appliance ........................................................................ 36
Paging Settings..................................................................................................................... 36
Setting up Pager Alerts for Device Variables........................................................................ 37
Setting up SNMP Trap Alerts..................................................................................................39
SNMP Trap Destinations ...................................................................................................... 39
Setting up SNMP Trap Alerts for Device Variables .............................................................. 39
Setting up command line alert to control a Sensorsoft Relay.................................................41
Upgrading the firmware on your Alert Appliance............................................................................44
Accessing Sensorsoft devices on Alert with other monitoring software.........................................44
Managing multiple Alert Appliances with RWME Software ............................................................44
Root User........................................................................................................................................45
Changing the root password...................................................................................................45
Recovering from a lost root password ....................................................................................45
Model SSA7001 .................................................................................................................... 45
Models SSA7004 and SSA7008........................................................................................... 45
Backup files on Alert appliance to a remote host ...................................................................47
Backup flash settings (script) file to a remote host ............................................................... 47
Backup log files to a remote host.......................................................................................... 47
Restore known good script backup file to Alert appliance from a remote host ......................48
SNMP Interface ..............................................................................................................................49
Sensorsoft Alert SNMP Agent Specifications .........................................................................49
Scalar and Boolean class Variables .......................................................................................49
Sensorsoft Alert MIB...............................................................................................................49
Sensorsoft Alert Indexed MIB Usage .....................................................................................50
Setting Breach Limits on Scalar Variables .............................................................................50
Setting Breach Limit on Boolean Variables ............................................................................51
Setting up SNMP Trap Alerts..................................................................................................52
Structure of SNMP Traps from Sensors
oft Alert................................................................... 53
Setting up Email Alerts through SNMP...................................................................................53
Setting up Command Line Alerts through SNMP ...................................................................54
Description of Alert MIB Objects.............................................................................................55
Security Considerations..................................................................................................................73
Multi-Level User Access .........................................................................................................73
Password Encryption ..............................................................................................................73
User Definable Web Server Port ............................................................................................73
Trouble Shooting ............................................................................................................................74
General Problems...................................................................................................................74
View Monitor List Error Messages..........................................................................................75
Email Problems.......................................................................................................................76
Paging Problems ....................................................................................................................77
Getting Help....................................................................................................................................79
Limited Warranty.....................................................................................................................79
Technical Support...................................................................................................................79
30 Day Money Back Guarantee..............................................................................................79