User's Manual

pulseEKKO PRO 7-Troubleshooting
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7 Troubleshooting
The pulseEKKO PRO system is designed to minimize user problems; however, all electronic devices are
subject to possible failure. The following are troubleshooting hints if your system fails to operate.
If the radar is not running properly, an error message will be displayed indicating the possible cause of the
problem (Figure 7-1).
Figure 7-1: During system initialization or at any time, error messages on the screen indicate where the problem may have
occurred.
To narrow down where the problem is, it may be necessary to change the Display Info Mode to the more
detailed level (Section 3.6.4: P64).
Check Connections: If a problem occurs during system initialization, the first step is to check the
connections. Make sure that cable connections are tight and fibre optic cables are connected correctly with
the strain relief colour matching the receptacle door colour (Figure 7-2) and that they have “clicked” into
place. A common error when the fibre optic beeper/trigger is used with the system is to connect the short
fibre optic cable incorrectly (See Figure 2-29 on page 22).
Also, ensure that the software settings for the transmitter are correct for the transmitter that you are using
with the system (Section 3.2.8: P41).