User's Manual

Noggin 14-Troubleshooting
125
When contacting Sensors & Software Inc., please have the following information
available:
1) Noggin and/or DVL Serial Number.
2) Version number of the data acquisition software.
3) The error number or message appearing.
4) A brief description of when the error is happening and the operating conditions
(temperature, humidity, sunshine, system and survey setup, etc.).
5) Sensors & Software Inc. technical staff may request a copy of the System Information
file be sent to them by fax or e-mail. See 13.5.3: p.121 on how to view this file.