User's Manual

3-Troubleshooting Conquest DE Transducer Module
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2) Check the condition of the transducer cable, looking for any signs of stress or damage.
Replace or repair if needed.
3) Check that the pins at the connections of the transducer cable. Make sure that they
are straight and clean to ensure proper contact.
If the signal is still not found, contact Sensors & Software Inc.
3.3 Contacting Sensors & Software Inc.
If you develop problems with your GPR system, contact your agent or Sensors & Software Inc.
Sensors & Software Inc.’s hours of operation are 9:00 AM to 5:00 PM Eastern Standard Time,
Monday to Friday. You can contact Sensors & Software Inc. at:
Sensors & Software Inc.
1040 Stacey Court
Mississauga, Ontario
Canada L4W 2X8
Tel: [phone]
Fax: [phone]
E-mail: [e-mail]
When contacting Sensors & Software Inc., please have the following information available:
DVL and transducer module Serial Numbers.
Version number of the data acquisition software.
The error number or message appearing.
A brief description of when the error is happening and the operating conditions (temperature,
humidity, sunshine, system and survey setup, etc.).