Specifications
22  INSTALLATION AND SERVICE GUIDE 
SpeedDome Ultra III and IV Camera Dome
s
8000-2573-18, REV. 
D
Troubleshooting Indoor 
Domes 
CAUTION: This troubleshooting section is for 
indoor camera domes only! To troubleshoot 
outdoor domes, see installation and service 
manual shipped with the outdoor housing. 
This chapter contains information on: 
·  Routine troubleshooting 
·  Detailed troubleshooting 
·  Disassembling the dome. 
IMPORTANT! 
1.  Try routine troubleshooting first! Use this 
procedure to isolate the problem without 
disassembling the housing and eyeball 
assembly (RUIOB base is field repairable). 
CAUTION: DO NOT troubleshoot if the dome 
functions but does not pan or tilt (see step 2). 
2.  If you cannot isolate the problem, or the dome 
functions but does not pan or tilt, ship the dome 
to the National Service Center (NSC). 
The manufacturer suggests that you ship the 
entire dome (with base, if it contains an I/O 
board) to the NSC. For repair authorization, 
contact your Sensormatic representative. 
3.  If you have no choice but to repair the housing 
and eyeball assembly. Follow the detailed 
troubleshooting procedure, but use extreme 
care. 
  CAUTION: Once disassembled, parts of the 
housing and eyeball assembly are “extremely 
fragile” and may break. Proceed using extreme 
care! 
Items You Will Need 
You should have on hand the following items: 
  Phillips-head screwdriver 
  Small slotted screwdriver 
  2.5mm (0.1") slotted screwdriver (for wire 
connections). Wider blade widths can damage 
connectors. 
  Socket wrench with 5” extension and 5.5mm, 
6mm, 8mm, and 10mm sockets 
  14-18 AWG and 20-22 AWG wire strippers 
  Install/Removal tool to connect/disconnect 
dome to indoor bases with I/O boards, and to 
attach/detach skirts and bubbles—without a 
ladder. 










