User manual

SYSTEM STATUS ICONS
System & Zone Trouble Header
The System & Zone Trouble header displays in the upper right of the Subscriber Portal
and Touch Screen Controller. It only displays when there is a connectivity or power
problem with the Touch Screen Controller (cellular or broadband). It also displays when
a sensor is inoperable (such as due to a battery failure) or being tampered with.
This is the Security Status header when
the status is “Armed.”
No connection to power outlet.
Reconnect within 24 hours.
When you arm the system, an exit delay
period begins. The Security Status header
indicates the number of seconds before
the system is armed.
This is the Security Status header when
the status is “Disarmed.”
You must exit the premises and secure the
entry/exit door before the exit delay period
ends. When someone enters an armed
premises, an entry delay period starts
(between 30 seconds and 2 minutes).
No connectivity.
The various user interfaces include the following icons that provide
an at-a-glance overview of the status of your system. The Security Status
of your security system is displayed in the large Security Status header on
the left side of your screen.
When a System & Zone Trouble header is displayed, click it to display more information.
Critical sensor failure. Actual sensor name
will be displayed.
No connectivity to camera.
QUESTIONS?
Learn more and watch How-To Videos at comcast.com/XFINITYHomeSupport
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