Warranty Guide

STATEMENT OF LIMITED WARRANTY
FOR ACUITY BRANDS LIGHTING, INC.
CONTROLS PRODUCTS
10/01/2019
Subject to the exclusions set forth below, Acuity Brands Lighting, Inc. (“Acuity”) warrants its controls products, excluding firmware, to be free from
defect in material and workmanship for the respective time periods set forth in the table below, from the date from shipment from Acuity’s facilities
(the “Warranty Period”). If date of shipment is unavailable, the warranty period will be calculated from the date of manufacture. Acuity’s controls
products include: wall stations, remotes, control devices, powerpacks, sensors, network communication gear, gateways, nodes, relay panels,
dimming panels, and photocontrols (Product(s)). Acuity further warrants that, for one (1) year, the functionality of the firmware embedded in the
Product(s) (“Product Firmware”) will conform in all material respects to the Product documentation available at the start of the warranty period.
CONTROLS TABLE
Brand or Family
Warranty Term
DTL
®
DLL, DSN, DCC
DTL
®
DP 1704 and 1707
All Other DTL
®
10 years
8 years
6 years
Atrius™ Devices:
Edge Gateway, Eclypse
®
A1000, Eclypse
®
A1000AT
IOTA
®
nLight
®
nLight
®
AIR
nLight Eclypse
5 years
PowerSentry
®
Sensor Switch
®
Synergy Lighting Controls
XPoint™ Wireless
Lighting Control & Design (LC&D™)
ROAM
®
Pathway
®
Connectivity Solutions
3 years
Fresco™
2 years
Asset Tags
All Other Acuity
®
Controls Product(s)
1 year
This Limited Warranty only covers Product function and does not cover existing building systems and/or network performance of any Product(s)
or re-programming or field adjustments of any Product(s) done by anyone that has not been authorized or certified in writing by Acuity. Product(s)
that are identified by Acuity as requiring on-site commissioning will only be covered by this Limited Warranty if commissioned by Acuity authorized
personnel. Warranty coverage shall not apply to any equipment or integration services of another manufacturer used in conjunction with Acuity
Product(s) or where Acuity-authorized cables are not used.
Except as otherwise set forth herein, Acuity does not warrant, lamps, poles, emergency batteries/invertors, replaceable consumables (such as
batteries), computer hardware, software (other than Product Firmware), mobile computing devices, mobile apps, third party gear, components
specified by others, commissioning systems or services, installation services, remote programming, or other professional services. Acuity does
not warranty the security of any Product(s). Applicable third-party manufacturers or third-party service providers shall be solely responsible for the
costs related to any claims associated with any such third-party devices or third-party services. Assistance with warranty claims for any such
third-party component(s), and/or copies of each applicable manufacturer’s warranty, may be obtained from an authorized Acuity representative, if
available. Access to software and mobile apps associated with the Product(s) may be subject to the terms of an End-User License Agreement or
Terms and Conditions of Use (“EULA”) and warranty terms applicable to such software and mobile apps are set forth in the applicable EULA.
Distech Controls® and eldoLED
®
products are not covered by this Limited Warranty. This Limited Warranty only applies to the Product(s) when
sold for commercial purposes and does not apply to consumer product(s) or services provided by Acuity, all of which are governed by separate
limited warranty terms.
This Limited Warranty applies only when the Product(s) are installed in applications in which ambient temperatures are within the range of specified
operating temperatures. Acuity will not be responsible under this Limited Warranty for any failure of the Product(s) that results from external
causes such as: acts of nature, including but not limited to harmonic oscillation/winds, ice, or other related storm activity; physical damage;
exposure to adverse or hazardous chemical or other substances; use of reactive cleaning agents and/or harsh chemicals to clean the Product(s);
external site conditions, including but not limited to: accumulation of debris (natural or otherwise), heavy tree cover, cellular, satellite or radio
interference; environmental conditions, including but not limited to: exposure to harsh, corrosive, non-condensing humidity conditions, marine or
humidity conditions; vandalism; terroristic acts; fire; power failure, overheating, improper power supply, power surges or dips, and/or excessive
switching; induced vibration; harmonic oscillation, or resonance associated with movement of air currents around Product(s); animal or insect
activity; fault or negligence of purchaser, any end-user of the Product(s) and/or any third party not engaged by Acuity; improper or unauthorized

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