User manual

21
Problem Solution
Water leaks from the
coffee machine.
If you notice coffee or water leaking from your SENSEO
®
machine, try
to establish where the leakage occurs. This is important, as the location
of the leakage determines the solution.
1. If the leakage occurs near the lid or the spout, make sure that:
1a. The sieve in the centre of the pod holder is not clogged. If it is, unclog
the sieve by holding the pod holder under a running tap.
1b. The coffee pod has been put properly in the centre of the pod
holder.
1c. The sealing ring has not got stuck under the edge of the water
distribution disc (see gure 1 at the beginning of this user manual).
1d. The spout and the coffee collector have been placed correctly.
2. If the leakage occurs near the bottom of the water reservoir or under
the machine, make sure that:
2a. There is not too much water in the water reservoir.
2b. You do not place the water reservoir onto the machine too roughly.
If you place the water reservoir too roughly, water may splash out of the
water reservoir.
2c. The water reservoir is not damaged or broken. Normally, water
should not start to drip from the water outlet in the bottom of the
water reservoir within 30 seconds after lling.
In all other cases, contact the Philips Consumer Care Centre in your
country.
I cannot open the lid. A vacuum may have temporarily formed under the lid. Switch off the
machine. Pull up the lever and wait 24 hours before you open the lid.
You may need to use quite some force.
Make sure that you do not move the SENSEO
®
machine. Moving the
machine, placing it outdoors or in a cool or cold environment does not
accelerate the unlocking of the lid.
For this not to happen again, always make sure that the pod holders are
clean and that the sieve in the centre of the pod holders is not clogged.
If this problem continues to occur, contact the Philips Consumer Care
Centre in your country.
ENGLISH