SENSAPHONE DESKTOP MONITORING SYSTEM ® Model 800 User’s Manual Stay informed and in control of vital environmental conditions and processes with the fully-programmable Sensaphone® Model 800.
SENSAPHONE ® Model 800 User’s Manual Version 1.6.
Every effort has been made to ensure that the information in this document is complete, accurate and up-to-date. Sensaphone assumes no responsibility for the results of errors beyond its control. Sensaphone also cannot guarantee that changes in equipment made by other manufacturers, and referred to in this manual, will not affect the applicability of the information in this manual. Copyright © 2006 by Sensaphone First Edition, version 1.6.
IMPORTANT SAFETY INSTRUCTIONS Your Model 800 has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the unit: • Read the installation and operating instructions in this manual carefully. Be sure to save it for future reference. • Read and follow all warning and instruction labels on the product itself.
Sensaphone® Model 800 User’s Manual 1. The power cord or plug is frayed or damaged. 2. Liquid has been spilled into the product or it has been exposed to water. 3. The unit has been dropped, or the cabinet is damaged. 4. The unit doesn’t function normally when you’re following the operating instructions. • Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
FCC Requirements Part 68: The Sensaphone® Model 800 complies with Part 68 of the FCC rules. On the back of the unit there is a label that contains, among other information, the FCC Registration Number and the Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your local telephone company.
Sensaphone® Model 800 User’s Manual Part 15: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Canadian Department of Communications Statement Notice: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Sensaphone® Model 800 User’s Manual 1 YEAR LIMITED WARRANTY PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT. THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
LIMITED WARRANTY, LIMITATION OF DAMAGES AND DISCLAIMER OF LIABILITY FOR DAMAGES: THE WARRANTOR’S OBLIGATION UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, AT THE WARRANTOR’S OPTION AS TO REPAIR OR REPLACEMENT.
Sensaphone® Model 800 User’s Manual OF THE WARRANTORS’ SYSTEM TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE.
Product should be shipped or delivered freight prepaid to a Warrantor with evidence of original purchase. 5. LEGAL REMEDIES AND DISCLAIMER: Some jurisdictions may not allow, or may place limits upon, the exclusion and/or limitation of implied warranties, incidental damages and/or consequential damages for some types of goods or products sold to consumers and/or the use of indemnification terms.
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TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONS . . . iii FCC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Canadian Department of Communications Statement . vii 1 YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . viii Chapter 1: Introduction . . . . . . . . . . . . . . . . 18 Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. Programming Keypad . . . . . . . . . . . . . . . . . .
2.8 The Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.9 Alert Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.11 Installing the Sensor . . . . . . . . . . . . . . . . . . . . . . 2.11 Multiple Sensors . . . . . . . . . . . . . . . . . . . . . . . . . 2.12 Outdoor Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.
4.8.1 TAD Enable/Disable . . . . . . . . . . . . . . . . . . . . . . . . . 56 4.8.2 Using the TAD Feature . . . . . . . . . . . . . . . . . . . . . . . 56 4.8.3 No TAD In Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 4.9 Listen-in Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 4.9.1 Programming the Listen-in Time . . . . . . . . . . . . . . . . 58 4.9.
5.3.2 Interrogating Zone Recognition Time . . . . . . . . . . . . 74 5.4 Establishing High and Low Temperature Limits . 74 5.4.1 Programming Temperature Limits for a Selected Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 5.4.2 Disabling Alarm Response to High or Low Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.2 Status Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 6.2.1 6.2.2 6.2.3 6.2.4 6.2.5 Example: Status Report, No Alarms . . . . . . . . . . . . . 90 Example: Status Report, Existing Alarms . . . . . . . . . 91 Example: Status Report, Disabled Zones . . . . . . . . . 92 Battery Condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Remote Access by Touch-Tone™ Telephone . . . . .
Chapter 1: Introduction The Sensaphone® Model 800 is a fully-programmable, environmental monitoring system that offers extensive on-site and remote monitoring capability to small businesses, private homes, farms, greenhouses, computer rooms, and remote facilities. Designed for desktop or wall mounting, the Model 800 is simple to install, program and operate; no changes to standard electrical or telephone service are required.
Chapter 1: Introduction alkaline batteries (not included) will continue to power the unit for approximately 24 hours.
Sensaphone® Model 800 User’s Manual Layout 2 3 4 12 5 7 8 1. Programming Keypad 9 2. Power Jack 10 3. Phone Extension Jack 4. Phone Line Jack 1 5. Speaker 6. Built in Microphone 6 7. System on LED 8. Phone-in-use LED 11 9. Alarm LED 10. Battery OK LED 11. Battery Compartment 12. Input/Output Wiring Door LED INDICATORS The LEDs provide on-site alarm and status information. Listed below are descriptions of how the LEDs work.
Chapter 1: Introduction Alarm LED Off: No alarms exist LED Blinking: Unacknowledged alarm exists LED On: Acknowledged alarm exists Battery OK LED On: Battery condition good LED Blinking: Battery condition low LED Off: No battery/critically low battery condition Technical Support If any questions arise upon installation or operation of the Model 800, please contact the Sensaphone Technical Service Department at the number shown below, and have the following information: • Date of Purchase _______________ •
Chapter 2: Installation Correctly installing the Model 800 will ensure proper functioning of the unit. Please read the entire chapter before starting the installation process. Within the packaging will be a Warranty Registration Card. Please take the time to fill this out and mail. The One Year Limited Warranty is explained in the front of this manual. 2.
Chapter 2: Installation 2.3 Power Surge Protection The Model 800 can be damaged by power surges and lightning through the telephone line and the 120 VAC power supply. Although the Model 800 has built-in surge protection, we recommend that additional protection be obtained for the unit and for any electronic equipment that is attached to your power supply and telephone lines. Power surge protection is especially important if you live in a lightning-prone area.
Sensaphone® Model 800 User’s Manual 2.5 Starting the Model 800 When the DC power transformer is first plugged into the electrical outlet, the Model 800 automatically starts in RUN mode. The System On light will begin to glow. The unit will respond with,“Hello, this is Sensaphone 800.” 2.6 Run Mode and Standby Mode Pressing the RUN/STANDBY key on the Model 800 keypad will alternately activate or deactivate the unit. If the unit is activated and in RUN mode, the system on light glows steadily.
Chapter 2: Installation 2.7 Telephone Line The Model 800 will operate with all standard analog telephone lines that accept pulse or tone dialing. The Model 800 cannot be used on an extension line to dial its own telephone number. Also, it may not be installed on a party line, pay telephone line, or digital telephone system. Certain private telephone systems and public switching equipment may not accept the Model 800 dialing or may generate an unacceptable ring signal.
Sensaphone® Model 800 User’s Manual (It is not necessary to hook up a telephone for the Model 800 to operate.) This extension jack features Line Seizure which means that it will disconnect the extension jack when the Model 800 needs to make a telephone call. To ensure that the unit has priority over any other device on the line, you must connect all extensions to this jack.
Chapter 2: Installation NOTE The proximity of the audible alarm to the microphone is extremely important. Normally, the Model 800 and the audible alarm must be in the same room. The maximum distance can vary considerably depending on the alarm, the acoustics, and the size of the room. During an alarm dial-out, the microphone allows four-second intervals to listen-in to sounds at the Model 800’s location.
Sensaphone® Model 800 User’s Manual Important Note regarding Ultra-Low temperature freezers: If you are connecting the Sensaphone to an ultralow temperature freezer (-80° C) and the freezer is equipped with alarm terminals/ contacts you can connect these directly to one of the zones on your Sensaphone (refer to your freezer owner’s manual for proper connection. 2.10 Installing the Sensor After you have selected the sensor, loosen the screw of the alert zone and its corresponding common (c).
Chapter 2: Installation 1 C 2 C 3 C 4 C 5 C 6 C 7 C 8 C ZONES Sensor wired to Alert Input 3 Sensor wired to Alert Input V4 Figure 2-7. Two Sensors Wired to Adjacent Zones NOTE Do not use sensors, switches, or relays that supply any voltage or current to the Model 800. Be aware of proximity to other electrical wires or components when placing wires that lead from the sensors to the unit.
Sensaphone® Model 800 User’s Manual See Figure 2-8. Multiple N.C. sensors are typically magnetic reed switches to monitor the security of windows and doors. 1 C 2 C 3 4 C 5 C C 6 C 7 8 C C ZONES ~ ~ ~ ~ Multiple normally-closed sensors wired in series (example using Zone 2) Alert condition occurs when a switch is opened Figure 2-8. Multiple Normally Closed Sensors To wire several normally open sensors to one alert zone, connect them in parallel.
Chapter 2: Installation 800 is susceptible to serious damage during a lightning storm. Depending upon the distance outdoor wiring must travel, consideration should be given to the use of shielded wire inside a metal conduit. Both shield and conduit should be connected to an earth ground. This prevents stray voltage from entering the unit.
Chapter 3: Quick Start This section presents a useful guide for first-time programming of the Model 800. Follow instructions for installation before attempting to program the Model 800. Refer to Chapter 2: Installation. 3.1 The Local Keypad Programming is accomplished using the local keypad (shown below, Figure 3-1). Notice that a single key has several functions assigned to it; programming results are determined by the order in which keys are pressed.
Chapter 3: Quick Start When these steps are completed, the Model 800 is fully operational and able to monitor temperature, high sound, AC power failure and battery backup condition; it can also be called on the telephone for a Status Report or be used for listening to onsite sounds from any remote location. Now, the unit is ready for programming. 3.3 Quick-Start Programming Steps Step 1: Set Configuration of Zones The Model 800 will scan the 8 external zones and determine if they are N.O.
Sensaphone® Model 800 User’s Manual Step 2: Set the ID Number It is recommended that you set the ID number to reflect the telephone number on which the Model 800 is installed. 1. Press SET SET 2. Press ID NUMBER. 0 ID NUMBER POWER 3. Using the number keys, enter the digits (up to 16 are permitted) for the ID number. The Model 800 will recite the digits as they are pressed.
Chapter 3: Quick Start 3. Select which telephone number to program. Press any unassigned number key (from 1 to 8) to represent the new telephone number entry. Model 800 will respond: “Enter number.” 1 CALL DELAY 3 2 INTERCALL TIME VOICE REPS 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME CLOCK 9 LISTEN TIME SOUND 0 4. ID NUMBER POWER telephone number using the number keys. Enter the complete The Model 800 will recite the digits as they are pressed.
Sensaphone® Model 800 User’s Manual 1. Press SET. SET 2. Press TEMP LIMITS. 5 TEMP LIMITS 3. Using the number keys, press a number (from 1 to 8) that corresponds to the temperature zone being programmed. 2 1 VOICE REPS CALL DELAY 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER The Model 800 responds: “Enter low temperature limit.” POWER 4. Using the number keys, enter a value for low temperature limit.
Chapter 3: Quick Start 6. Using the number keys, enter the value for high temperature limit. The Model 800 will recite the digits as they are pressed. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 7. Press ENTER. The Model 800 responds: “Enter.” ENTER PM This concludes minimum programming to achieve normal operation of the Model 800.
Sensaphone® Model 800 User’s Manual 3.4 Summary of the Alarm Dial-Out Process Action—Response Programmable Feature 1. THE MODEL 800 DETECTS AN ALERT CONDITION • Recognition Time An alert condition is not the same as a valid alarm—the condition must continue for the programmed time period, or Recognition Time, before it is recognized as a valid alarm. 2. A VALID ALARM IS CONFIRMED An audible, on-site alarm message begins and continues until the alarm is acknowledged.
Chapter 3: Quick Start 39
Chapter 4: Communications Programming This chapter explains the keypad commands for communications programming of the Model 800, including interrogation and resetting of the following: • Voice Messages • The Unit ID Number • Dial-out Telephone Numbers • Tone or Pulse Dialing • Special Dialing with Pagers, Beepers and Access Numbers.
Chapter 4: Communications Programming To program the ID Message: 1. Press the SET key. SET 2. Press the MESSAGE key. The 800 will say “Enter Message Number.” MESSAGE 3. Press the ID key (number 0 key). 0 ID NUMBER POWER 4. When the unit beeps, begin speaking your message into the microphone. The unit will say “OK,” when the recording time has elapsed; then it will play back your recorded message. You can shorten the message length by pressing the ENTER key after speaking your message.
Sensaphone® Model 800 User’s Manual To program the Voice Message for a Zone: 2. Press the SET key. SET 2. Press the MESSAGE key. The 800 will say, “Enter Message Number.” MESSAGE 3. Press the number key for the corresponding Zone. 2 1 VOICE REPS CALL DELAY 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 NUMBER 4. When theIDPOWER unit beeps, begin speaking your message into the microphone.
Chapter 4: Communications Programming 3. Press the corresponding Zone number key. 2 1 VOICE REPS CALL DELAY 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER The 800 will play back your recorded message. To erase a Zone or ID message: 1. Press the SENSOR ON/OFF key. SENSOR ON/OFF 2. Press the MESSAGE key. MESSAGE The 800 will say “Enter message number.” 3. Press the Zone Number or ID key.
Sensaphone® Model 800 User’s Manual 4.2.1 Programming the ID Number To program the ID Number: 1. Press SET. SET 2. Press ID NUMBER. 0 ID NUMBER POWER 3. Using the number keys, enter up to 16 digits for the ID number. The Model 800 will recite the digits as they are pressed. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 4. Press ENTER. The Model 800 will respond: “Enter.
Chapter 4: Communications Programming 0 ID NUMBER POWER 4.3 Dial-out Telephone Numbers The Model 800 can store up to eight 48-digit phone numbers. These are the numbers that will be called during alarm dial-out. In the event of an alarm, the numbers are dialed sequentially, 1 through 8. Begin programming the first telephone number by assigning it to the key labeled with the number 1 on the keypad, and continue to assign any other telephone numbers in numerical order.
Sensaphone® Model 800 User’s Manual 4. Enter the complete telephone number using the number keys. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 9 CLOCK LISTEN TIME SOUND 0 ID NUMBER POWER 5. Press ENTER. The unit will respond with “Enter.” ENTER PM 6. Repeat above procedure to program up to eight separate telephone numbers. 4.3.2 Interrogating a Dial-out Telephone Number To interrogate dial-out telephone numbers: 1.
Chapter 4: Communications Programming 4.3.3 Erasing a Telephone Number To erase a telephone number: 1. Press SET. SET 2. Press PHONE NUMBER. PHONE NUMBER T/P 3. Press the number key (from 1 to 8) representing the telephone number you want to erase. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 4. ID NUMBER POWERThe Model 800 will say “Number # Press ENTER. erased.” ENTER PM 4.
Sensaphone® Model 800 User’s Manual 2. Press the TEST key. TEST °F/°C # The 800 will say “Enter Number.” 3. Press a number key (1–8) corresponding to the phone number entry you wish to test, and press ENTER. 2 1 VOICE REPS CALL DELAY 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME CLOCK ENTER PM 9 LISTEN TIME SOUND 0 ID NUMBER POWER The 800 will dial the number and announce the date and time for voice calls, or send its ID number for pager calls. 4.4.
Chapter 4: Communications Programming 4.5 Tone or Pulse Dialing The Model 800 can dial out in pulse or Touch Tone™. Select the type of dialing, in either pulse or tone, depending upon the type of service provided by your telephone company. The default is tone. To program for either pulse or tone: 1. Press the SENSOR ON/OFF key. SENSOR ON/OFF 2. Press PHONE NUMBER T/P.
Sensaphone® Model 800 User’s Manual 2. Pound (#) TEST °F/°C # A pound may be required when calling some phone or beeper systems. 3. Star (*) RINGS TAD * A star may be required when calling some phone or beeper systems. 4. Code CODE LOCK MUTE The CODE key can be used to perform special functions during the dialing sequence. These include: Pager dialing, Wait for Answer, and Switch to Touch-tones.
Chapter 4: Communications Programming Example: SET + PHONE NUMBER + any unassigned number key 1-8 + telephone number + CODE + 2 + extension number + ENTER Code 3 Switch to Touch-tone This command allows you to change from pulse dialing to touchtone dialing in the middle of dialing a telephone number. This is useful when your telephone service only supports pulse dialing, but you need to send touch-ones after connecting – such as when dialing a numeric pager or navigating a voice menu.
Sensaphone® Model 800 User’s Manual 3. Press any unassigned number key (from 1 to 8) to represent the new telephone number entry. Model 800 will respond: “Enter number.” 3 2 1 INTERCALL TIME VOICE REPS CALL DELAY 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME 9 LISTEN TIME SOUND CLOCK 0 4. ID NUMBER POWER From the number keys, enter the access digit (i.e., 9). The Model 800 will recite the digit.
Chapter 4: Communications Programming 4.6.3 Incorporating a Pound (#) or Star (*) Incorporate a pound or star if it is normally included in telephone number: 1. Press SET. SET 2. Press PHONE NUMBER. PHONE NUMBER T/P 3. Press any unassigned number key (from 1 to 8) to represent the new telephone number entry. Model 800 will respond: “Enter number.” 3 2 1 INTERCALL TIME VOICE REPS CALL DELAY 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME 9 LISTEN TIME SOUND CLOCK 0 4.
Sensaphone® Model 800 User’s Manual 4.6.4 Special Dialing to a Beeper or Pager Your Sensaphone can be programmed to send an alarm message to a numeric beeper/pager. The message will include the Sensaphone’s telephone number (ID number) and the Zone numbers that are in alarm. For example, if zones 1 and 4 are in alarm, the message on your pager would be: 8882227777-14, where 8882227777 is the unit’s ID number. A Sound alarm will appear as alarm -9 and a Power alarm will appear as alarm -0.
Chapter 4: Communications Programming 4.7 Rings Until Answer Rings Until Answer is the programmed number of times the telephone rings before the Model 800 will answer an incoming call. This can be set from 1 to 15 rings. The default value is 4. 4.7.1 Programming Rings Until Answer To program Rings Until Answer: 1. Press SET. SET 2. Press RINGS/TAD. The Model 800 will respond: “Enter number.” RINGS TAD * 3. Using the number keys, enter a value.
Sensaphone® Model 800 User’s Manual 4.8 TAD (Telephone Answering Device) The TAD feature is especially useful because it integrates the operation of the Model 800 with your telephone answering device (e.g. answering machine) in a way that retains the full flexibility of each system. This allows you to have on-demand telephone access to the Model 800, for obtaining a Status Report, or for issuing call-in commands, while your telephone answering device is set to receive outside calls.
Chapter 4: Communications Programming Example: Telephone answering device, rings = 4 Model 800, Rings Until Answer = 6 Using the procedure just outlined, all incoming calls will be answered by the telephone answering device, allowing it to operate normally. With the programming just accomplished, the Model 800 can be accessed remotely, by telephone, to obtain the Status Report. 1. Dial the telephone number of the Model 800. 2. Let the telephone ring once and then hang up. 3.
Sensaphone® Model 800 User’s Manual 4.9 Listen-in Time The Listen-in Time is the amount of time you can listen to sounds from the Model 800’s built-in microphone at its installation site. When you call in for a Status Report, the Model 800 announces Listen-in Time at the end of its first round of status readings, saying, “Listen for (programmed time entered).” The programmable range is from 0 to 255 seconds (or up to 4.17 minutes). The default value is 15 seconds.
Chapter 4: Communications Programming 4.9.2 Interrogating the Listen-in Time To interrogate the Listen-in Time: 1. Press WHAT IS. WHAT IS 2. Press LISTEN TIME. The Model 800 will recite the listen-in time. 9 LISTEN TIME SOUND 4.10 Call Delay Call Delay is the programmed length of time the Model 800 waits, following detection of an alarm, before it begins the dialout sequence. This applies only to the first call. (Delay time between calls is also programmable: refer to Intercall Time, Section 4-12.
Sensaphone® Model 800 User’s Manual 3. Using the number keys, enter the minutes. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER The Model 800 recites the digits as they are pressed. 4. Press ENTER. The Model 800 responds: “Enter seconds.” ENTER PM 5. Using the number keys, enter the seconds. The Model 800 recites the digits as you press them. 6. Press ENTER.
Chapter 4: Communications Programming the alarm dial-out message or from hearing the Status Report during an off-site call. 4.11.1 Enable/Disable Local Voice Mute To enable/disable Local Voice Mute: 1. Press SENSOR ON/OFF. SENSOR ON/OFF 2. Press MUTE. CODE LOCK MUTE The Model 800 will say “Mute On” to indicate that Local Voice Mute is enabled, or “Mute Off” to indicate that it is disabled. 3. Repeat key sequence to switch between enabled or disabled Local Voice Mute. 4.
Sensaphone® Model 800 User’s Manual 3. Using the number keys, enter a value from 1 to 10. 2 1 VOICE REPS CALL DELAY 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 4. Press ENTER. The Model 800 will respond: “Enter.” ENTER PM 4.12.2 Interrogating Voice Repetitions To interrogate Voice Repetitions: 1. Press WHAT IS. WHAT IS 2. Press VOICE REPS. 2 VOICE REPS The Model 800 will recite the number programmed. 4.
Chapter 4: Communications Programming 4.13.1 Programming Intercall Time To program Intercall Time: 1. Press SET. SET 2. Press INTERCALL TIME. 3 INTERCALL TIME The Model 800 will respond: “Enter minutes.” 3. Using the number keys, enter the minutes. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER The Model 800 recites the digits as you press them. 4. Press ENTER.
Sensaphone® Model 800 User’s Manual 4.13.2 Interrogating Intercall Time To interrogate Intercall Time: 1. Press WHAT IS. WHAT IS 2. Press INTERCALL TIME. 3 INTERCALL TIME The Model 800 will recite the programmed Intercall Time. 4.14 Maximum Number of Calls (Max Calls) The Max Calls feature controls the total number of repeated calling attempts by the Model 800 in the event of an alarm.
Chapter 4: Communications Programming 2. Press MAX CALLS. 4 MAX CALLS The Model 800 will respond: “Enter number.” 3. Using the number keys, enter a value. The Model 800 will recite the digits as you press them. 2 1 VOICE REPS CALL DELAY 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 4. Press ENTER. The Model 800 responds: “Enter.” ENTER PM 4.14.2 Interrogating Max Calls To interrogate Max Calls: 1. Press WHAT IS.
Sensaphone® Model 800 User’s Manual 4.15.1 Setting the Clock To set the clock: 1. Press SET. SET 2. Press CLOCK. 8 CLOCK 3. Using the number keys, enter the correct time. The Model 800 will recite the digits as they are pressed. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 4. If the time is AM, press the AM key. The Model 800 will say “am” If the time is PM , press the PM key.
Chapter 4: Communications Programming 2. Press CLOCK. The Model 800 will recite the current time. 8 CLOCK 4.16 The Security Code The Security Code is the last step after setting all other programming parameters for the Model 800. The code consists of a 4-digit number you select and will effectively prevent unauthorized changes to the Model 800’s programming. When the Security Code is activated, all keyboard programming is locked.
Sensaphone® Model 800 User’s Manual 4.16.2 Unlocking the Keypad To unlock the keyboard: 1. Press WHAT IS. WHAT IS 2. Press CODE. CODE LOCK MUTE The Model 800 will say “Enter Security Code.” 3. Using the number keys, enter the digits for the code. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 4. Press ENTER. ENTER PM If the correct code is entered, the Model 800 will say “OK.
Chapter 5: Alarm Programming Chapter 5: Alarm Programming This chapter explains the alarm programming and monitoring capabilities of the Model 800, with specific instructions for the following features: • • • • • • • • • • • • • • Configure zones as dry contact or temperature Enable/disable zones Program alarm Recognition Time for each zone Program high and low temperature limits Disable alarm response to high or low temperature Program temperature in Fahrenheit or Celsius scale Calibrate temperature Obta
Sensaphone® Model 800 User’s Manual For example, if a magnetic reed switch (a normallyclosed sensor used to detect unauthorized entry) has been wired to the Model 800, make sure that the door or window to be monitored is shut before configuring the zone. If a motion-detector is wired to the unit, it is advisable to block all sources of motion from the sensor before and during configuration. 5.1.1 Programming Zone Configuration 1. Press STANDBY to place the Model 800 in Standby mode. RUN STANDBY 2.
Chapter 5: Alarm Programming 5.1.2 Interrogating Zone Configuration 1. Press WHAT IS. WHAT IS 2. Press CONFIG. CONFIG The Model 800 will audibly recite the configuration of each zone. 5.2 Enable/Disable Zones This function allows you to enable or disable a zone’s response to an alert condition. An enabled zone will respond to an alert condition and allow dial-out. A disabled zone will cause dial-out to be suppressed, but any existing alert conditions will be revealed during the Status Report.
Sensaphone® Model 800 User’s Manual 2. Press STATUS. STATUS The Model 800 audibly recites the current status of every zone. In a Status Report, each zone is first identified by its zone number, followed by a report that specifies parameters currently affecting that zone. If a zone is disabled, the word “Alarm Disabled” immediately follows the number recited for that zone. For example, zone 3 is configured as a normally open, dry contact zone.
Chapter 5: Alarm Programming 2. Press RECOGNITION TIME. 7 RECOGNITION TIME 3. Press the number (1 to 8) of the selected zone to be programmed. 3 2 1 INTERCALL TIME VOICE REPS CALL DELAY 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME 9 LISTEN TIME SOUND CLOCK 0 ID NUMBER The Model 800POWER responds: “Enter minutes.” 4. Using the number keys, enter the minutes. For example, to set a Recognition Time of five minutes, simply press “5” on the keypad.
Sensaphone® Model 800 User’s Manual 7. Press ENTER. The Model 800 responds: “Enter.” ENTER PM 5.3.2 Interrogating Zone Recognition Time 1. Press WHAT IS. WHAT IS 2. Press RECOGNITION TIME. 7 RECOGNITION TIME 3. Press the corresponding zone key (1 to 8). 2 1 VOICE REPS CALL DELAY 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER The Model 800 recites the programmed Recognition Time for that zone. 5.
Chapter 5: Alarm Programming 2. Press TEMP LIMITS. 5 TEMP LIMITS 3. From the number keys, press a number (from 1 to 8) that corresponds to the temperature zone being programmed. 3 2 1 INTERCALL TIME VOICE REPS CALL DELAY 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME 9 LISTEN TIME SOUND CLOCK 0 ID NUMBER POWER The Model 800 responds: “Enter low temperature limit.” 4. Using the number keys, enter a value for low temperature limit.
Sensaphone® Model 800 User’s Manual 7. Press ENTER. The Model 800 responds: “Enter.” ENTER PM NOTE Do not set temperature limits too close to normal room temperature. Minor temperature fluctuations could result in frequent and unnecessary alarm dialouts. 5.4.2 Disabling Alarm Response to High or Low Temperature To disable alarm response to either high or low temperature settings exclusively, enter the following temperature limit when programming the selected zone.
Chapter 5: Alarm Programming 5.5 Temperature Scale Temperature zones may be set in either Fahrenheit or Celsius degrees. The default temperature scale is Fahrenheit. To change to Celsius: 1. Press SENSOR ON/OFF. SENSOR ON/OFF 2. Press °F / °C. The Model 800 responds: “Degrees Celsius” indicating Celsius scale has replaced Fahrenheit scale. TEST °F/°C # 3. To return to Fahrenheit scale, repeat the key sequence. The Model 800 responds: “Degrees Fahrenheit” indicating Fahrenheit scale is in effect.
Sensaphone® Model 800 User’s Manual 3. Press the number (1 to 8) of the selected temperature zone to be calibrated. 3 2 1 INTERCALL TIME VOICE REPS CALL DELAY 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME 9 LISTEN TIME SOUND CLOCK 0 ID NUMBER POWER 4. Enter the number required to offset the current temperature reading so a correct reading is obtained. • To program a positive offset number (up to +10 degrees), enter the number on the keypad.
Chapter 5: Alarm Programming 5.6.2 Interrogating Temperature Calibration 1. Press WHAT IS. WHAT IS 2. Press CALIBRATE. 6 CALIBRATE 3. Press the number key corresponding to the selected temperature zone. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 MAX CALLS 5.7 Obtaining Current Temperature Current temperature readings for each temperature zone may be accessed at any time.
Sensaphone® Model 800 User’s Manual 5.8 AC Power Monitoring Enable/Disable The Model 800 monitors AC power failure. This command enables or disables the power failure detection feature.When enabled, the Model 800 will monitor power and dial out when AC power failure exceeds a programmable span of time (refer to AC Power Failure Recognition Time, Section 5.9). The default setting for AC power monitoring is enabled (on). When disabled, the Model 800 will not dial-out to report power failure. 5.8.
Chapter 5: Alarm Programming 5.9.1 Programming Power Failure Recognition Time 1. Press SET. SET 2. Press RECOGNITION TIME. 7 RECOGNITION TIME 3. Press POWER. The Model 800 responds: “Enter minutes.” 0 ID NUMBER POWER 4. Using the number keys, enter the number of minutes. The Model 800 will recite the digits as they are pressed. 2 1 VOICE REPS CALL DELAY 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 5.
Sensaphone® Model 800 User’s Manual 5.9.2 Interrogating Power Failure Recognition Time 1. Press WHAT IS. WHAT IS 2. Press RECOGNITION TIME. 7 RECOGNITION TIME 3. Press POWER. 0 ID NUMBER POWER The Model 800 will recite the power Recognition Time. 5.10 Sound Alarm Monitoring This feature allows you to program the level and duration of sound that will cause the Model 800 to respond to an alarm and dial-out.
Chapter 5: Alarm Programming 4. Using the number keys, enter a value for sound sensitivity. 2 1 VOICE REPS CALL DELAY 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER The Model 800 recites the digits as you press them. 5. Press ENTER. The Model 800 responds: “Enter.” ENTER PM 5.10.2 Interrogating Sound Sensitivity 1. Press WHAT IS. WHAT IS 2. Press CALIBRATE. 6 CALIBRATE 3. Press SOUND.
Sensaphone® Model 800 User’s Manual 3. Press SOUND. The Model 800 responds: “Enter seconds.” 9 LISTEN TIME SOUND 4. Using the number keys, enter the number of seconds. The Model 800 will recite the digits as they are pressed. 2 1 VOICE REPS CALL DELAY 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 5. Press ENTER. ENTER PM 5.10.
Chapter 5: Alarm Programming NOTE The microphone is also used for listening to on-site sounds. Refer to Chapter 4, Section 4.8. Disabling the sound alarm does not affect listen-in capability. 5.11.1 Changing Enabled/Disabled High Sound Alarm 1. Press SENSOR ON/OFF. SENSOR ON/OFF 2. Press SOUND. The Model 800 will say “Sound Alarm Disabled” to indicate disabled or “Sound Alarm Enabled” to indicate enabled. 9 LISTEN TIME SOUND 3. Repeat key sequence to change settings. 5.
Sensaphone® Model 800 User’s Manual 2. Press STATUS. The Model 800 recites the full Status Report; during this time, you are able to exit the monitored area without tripping an alarm. STATUS 5.13 Designating A Zone As Unused This feature allows you to mark selected Zones, Power, or Sound as unused, which will prohibit them from going into alarm and will also leave them out of the status report.
Chapter 6: Acknowledgment, Status Report & Remote Access Chapter 6: Acknowledgment, Status Report & Remote Access In addition to communication and alarm monitoring capabilities, the Model 800 will also respond to your instructions and provide you with access to information on monitored conditions at all times.
Sensaphone® Model 800 User’s Manual you may acknowledge the alarm with the code “555” if you are using a Touch-Tone™ telephone. • To enter “555,” press the number (5) key on the Touch-Tone™ phone keypad three times. The Model 800 will respond: “Alarm Acknowledged.” The Model 800 will hang up and the dial-out sequence, including any further response to the alarm, will be cancelled.
Chapter 6: Acknowledgment, Status Report & Remote Access Example: The Model 800 calls you with an alarm message. You answer the call with a rotary or pulse telephone, and do the following: • You listen to the message and hang up. • Then you call the Model 800 back on any telephone. You must wait for 10 rings—this signals the Model 800 to answer your telephone call. (Make sure to call back within the programmed setting for Intercall Time—refer to Chapter 4, Section 4.12.
Sensaphone® Model 800 User’s Manual 2. Press STATUS. STATUS Sections 6.2.1, 6.2.2, and 6.2.3 demonstrate two different Status Report recitations. The Status Report starts with: “Hello. This is 555-1234 (or the programmed ID), (Custom ID Message).” “It is now 12:15pm (or the current time).” The Model 800 proceeds with a separate report for each zone. Each zone identifies itself by reciting the zone number and it’s associated voice message. 6.2.
Chapter 6: Acknowledgment, Status Report & Remote Access “Listen to the sound for 10 seconds.” In this case, the programmed Listen-in Time is set at 10 seconds. (This feature is not available when obtaining the Status Report on-site, directly at the keypad.) The Status Report repeats once more and the Model 800 concludes the call, saying: “Goodbye.” (The Status Report will not repeat if obtained at the keypad; “Goodbye,” is also not recited.
Sensaphone® Model 800 User’s Manual The Output is Off. Listen to the sound for 10 seconds. Goodbye. 6.2.3 Example: Status Report, Disabled Zones If a zone is disabled, the dial-out feature for that zone is deactivated, but all other programmed parameters remain in effect. In the example below, all 8 zones are disabled, although zones 1 and 3 are detecting alarms. AC power and Sound Level are also disabled for dial-out.
Chapter 6: Acknowledgment, Status Report & Remote Access 6.2.4 Battery Condition During a Status Report, you may hear one of three possible messages regarding battery power. The Model 800 determines the appropriate message by measuring battery voltage. Depending upon the remaining voltage, it may respond: • “The batteries are OK,” if over 8.2 Volts. • “The batteries are low,” if between 7.2 and 8.2 Volts. • “Replace batteries,” if below 7.2 Volts. 6.2.
Sensaphone® Model 800 User’s Manual The commands are put together based on the letters of a touchtone telephone. See typical telephone keypad layout below. abc 1 4 7 2 5 8 0 ghi pqrs def 3 6 9 jkl mno tuv wxyz Many of the commands use three letters that represent an abbreviation of the selected command. For example, to Set a High limit on Zone 1 you would press S + H + 1 (or in numeric form 7 + 4 + 1) The tables below list all of the touch-tone commands that are supported.
Chapter 6: Acknowledgment, Status Report & Remote Access The following commands are used to set or recite the High Alarm Limit for any Zone. Description Touch-Tone Command Set Zone High Limit S(7) + H(4) + (zone #) + (value)+ # Description Touch-Tone Command What Is Zone High Limit W(9) + H(4) + (zone #) Set and Recite Telephone Numbers The following commands will allow you to program and recite dialout telephone numbers. You may need to use the Special Dialing Codes below.
Sensaphone® Model 800 User’s Manual Control the Relay Output The following commands will allow you to check the status of the relay output and to toggle the Relay Output On and Off. Description Touch-Tone Command Reciting the Output Status W(9) + R(7) + O(6) Description Switching the Output Touch-Tone Command S(7) + R(7) + O(6) Activate Microphone Listen-in The following command will allow you to activate the microphone listen-in for the programmed duration.
Chapter 7: Operation Chapter 7: Operation After installation and programming is completed, the Model 800 is fully operational. This chapter explains the sequence of events that occur during an alarm dialout to illustrate how the Model 800 operates. 7.1 Alarm Detection, Dial-out and Acknowledgment Generally, an alarm event is structured in the following manner: I. The Model 800 detects an alert condition due to a change at the sensor. II. A valid alarm is recognized. III . Dial-out begins. IV.
Sensaphone® Model 800 User’s Manual I.Model 800 Detects a Change at the Sensor Variable Factors • Model 800 detects a change in the monitored condition (from the sensor wired to one of the zones). This is considered an alert condition, and does not qualify as a valid alarm at this point. • The condition continues throughout the programmed Recognition Time. If the condition (or sensor) reverts to its normal state before the Recognition Time is reached, no alarm will occur. II.
Chapter 7: Operation III. Dial-out Begins Variable Factors • The dial-out process is activated as soon as the Call Delay time expires (if the alarm has not been cancelled at the Model 800’s installation site.) The dial-out begins with telephone number 1 and proceeds sequentially, through the remaining telephone numbers.
Sensaphone® Model 800 User’s Manual IV. The Alarm Is Acknowledged • At any time after a valid alarm is determined, the alarm may be acknowledged at the Model 800’s installation site, by pressing ALARM CANCEL key. • When the Model 800 dials out and the call is answered via Touch-Tone telephone, any alarm may be instantly acknowledged by pressing “555.
Chapter 7: Operation IV. The Alarm Is Acknowledged answering to guard against random acknowledgment. If an answering device is connected to the same line as the Model 800 (and TAD is enabled), you must call the unit and let the line ring once, then hang up, wait ten seconds and call back again within 30 seconds. The Model 800 will answer on the first ring.
Sensaphone® Model 800 User’s Manual 7.2 Example: A Dial-out Telephone Call The following parameters are selected for demonstration purposes: • Model 800 Unit ID Number is set to 555-5674. It is currently installed at your place of business. • Dial-out Telephone Number 1 is programmed to 555-1234, your home telephone number. • Voice Repetitions are set to 4. The Model 800 is detecting an alarm on zone 2. The telephone rings at 555-1234, your home number.
Chapter 8: Controlling the Output Chapter 8: Controlling the Output The Sensaphone 800 includes a relay output that can be used to control a light, siren, or other device. The output is a Form-C Normally Open/Normally Closed mechanical relay and is rated for up to 30VAC/VDC 1A. A sample wiring diagram is shown below: Figure 1: Relay output connected to alarm The output can be programmed to operate in one of 13 automatic modes or it can operate in manual mode (default).
Sensaphone® Model 800 User’s Manual Mode Description 6 Output on when zone 6 goes into alarm. Off when alarm is acknowledged. 7 Output on when zone 7 goes into alarm. Off when alarm is acknowledged. 8 Output on when zone 8 goes into alarm. Off when alarm is acknowledged. 9 Output on when a Sound alarm occurs. Off when alarm is acknowledged. 0 Output on when a Power alarm occurs. Off when alarm is acknowledged. Phone Output on when phone line is unplugged for more than 15 seconds.
Chapter 8: Controlling the Output 1 SET WHAT IS SENSOR ON/OFF CALL DELAY 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME RINGS TAD PHONE NUMBER T/P MESSAGE 2 VOICE REPS * OUTPUT PAUSE AM 8 9 CLOCK LISTEN TIME SOUND 0 TEST ID NUMBER POWER °F/°C CODE LOCK MUTE ENTER # PM 4. Press the ENTER key. ENTER PM The 800 will say “OK” and recite a description of the mode selected, such as “Automatic on Zone 1” or “Manual.
Sensaphone® Model 800 User’s Manual 8.2 Switching The Output Using The Keypad When programmed for Manual mode, the command to switch the output is: SENSOR ON/OFF + OUTPUT. OUTPUT PAUSE AM SENSOR ON/OFF The 800 will respond “The output is on/off” to indicate the state of the output. Note: If the 800 says “Error,” the output is not programmed for manual mode. 8.2.
Chapter 8: Controlling the Output electrician or heating professional for proper installation of the Sensaphone remote control facility. Electric baseboard heaters may utilize either a low voltage (2-wire) thermostat or a direct control high voltage thermostat. Only the low voltage thermostat may be directly connected to the Sensaphone. 8.3.
Sensaphone® Model 800 User’s Manual Step 3: Connect cable from thermostat to Sensaphone 800. This Sensaphone 800 has a terminal strip below the input/output wiring door that will connect to the 12VDC power supply and X & C terminals of the thermostat (See Figure 1). This connection is required to switch the thermostat between normal and vacation modes. Run a two-conductor cable from the thermostat to the Model 800.
Chapter 8: Controlling the Output Keypad commands: 1) To enable Vacation Mode, press the [SENSOR ON/OFF] key, then the [OUTPUT] key. The unit will respond by saying “ON” to indicate that Vacation Mode is set. The Suitcase icon will appear and blink on the thermostat LCD. 2) To enable Normal Mode, press the [SENSOR ON/OFF] key, then the [OUTPUT] key. The unit will respond by saying “OFF” to indicate that Normal Mode is set. The Sun or Moon icon will appear on the thermostat LCD.
Sensaphone® Model 800 User’s Manual preferred “home” temperature. With your Sensaphone 800, you will be able to switch between these two thermostats using the relay output. Ideally, the “away” thermostat would be in your pump or furnace room. Remember that your “away” thermostat will be the only thermostat that keeps your cottage or cabin at minimal heat while you are away.
Chapter 8: Controlling the Output Note: This is a typical configuration when using standard single-zone heat/cool thermostats. For ease of-use it is recommended that both thermostats be the same model. Note also that all thermostats may not be compatible with the dual-thermostat wiring diagram. Consult your heating/cooling professional for installation assistance. 8.3.
Sensaphone® Model 800 User’s Manual sensors such as door contacts, motion sensors, or water sensors. This is of great benefit where it is impossible to wire directly from your sensors to your Sensaphone. Consult a qualified electrician or your heating professional for assistance with locating your remote sensors or contact your Sensaphone dealer.
Appendix A: Weekly Testing Appendix A: Weekly Testing Procedure We recommend that you test your Sensaphone weekly to be sure it is functioning properly. This will ensure that when a problem arises the Sensaphone will be ready to alert the appropriate personnel. There are several tests that can be performed: 1) Call the unit and listen to the Status Report. This will test the unit’s ability to answer the phone and speak a message.
Sensaphone® Model 800 User’s Manual 4) If you are using your Sensaphone to listen for a smoke alarm, then be sure to test the smoke alarm to make sure that the Sensaphone picks up the audible signal and triggers a highsound-level alarm. Allow the unit to dial all programmed telephone numbers. 5) Keep a log of your tests, noting the date and whether the 800 passed in each category tested. An example of such a log is shown below. (See “Test Log” at the end of this manual.
Appendix B: Troubleshooting Appendix B: Troubleshooting In the event that a problem is encountered, this section will assist you in determining the cause, so you can return the unit to its usual monitoring routine with minimal interruption.
116 Solution Only enter values within the allowed programming range, and make programming changes in a timely fashion. Unlock the keypad, then make programming changes. Cause An invalid value has been entered or too much time has passed without entering a value. Programming changes were attempted without unlocking the keypad. Problem 1. The unit says “Error 1.” 2. The unit says “Error 2.
Cause The telephone number may be incorrectly programmed. Tone or pulse (the current dialing method) is not compatible with the telephone line on which the Model 800 is installed. Recognition Time is too long. An alert condition does not remain in effect long enough to become a valid alarm. a) b) c) Problem 1. The Model 800 fails to dial out. Communications / Dial-out: Reprogram Recognition Time. Set the Recognition Time to the minimum duration required to create a valid alarm.
118 2. The Model 800 will not answer the telephone when called for a Status Report or alarm acknowledgment. Problem Communications / Dial-out: The Model 800 must be connected to a standard (2-wire analog) telephone line, not a digital extension to a phone system. If the unit will not dial out and the factors previously listed have been ruled out, try connecting the unit to a standard residential telephone line. The Model 800 is connected to an incompatible telephone line.
The Model 800 recites the alarm message or Status Report over the telephone, but is silent at the installation site. The Model 800 and telephone answering device (sharing the same line) answer incoming calls simultaneously. 4. 5. 3. The Model 800 will not answer the telephone for Callback Acknowledgement. The Model 800’s number of Rings Until Answer is set to equal the number of rings set for the telephone answering device. The local voice mute feature is in effect.
120 The zone isn’t configured to read a temperature sensor. Can’t program temperature limits; or the unit won’t read the temperature sensor. The temperature reading is -20° F or -30° C. Temperature reads 150° F or 65° C. Temperature reading is inaccurate. 1. 2. 3. 4. Verify temperature scale. Refer to Chapter 5, Section 5.5. c) The unit is using the wrong temperature scale (Fahrenheit vs. Celsius). Try moving the unit to a different location.
The Sensaphone calls with a high/ low temperature alarm but recites a temperature that’s within the programmed limits. 6. Solution Reprogram the sound sensitivity. Refer to Chapter 5, Section 5.10. Lengthen the sound Recognition Time. Refer to Chapter 5, Section 5.10. Move the unit closer or reprogram the sound sensitivity. Refer to Chapter 5, Section 5.10. The programmed sound sensitivity results in over-sensitivity to non-alarm sound as well as alarm sound. Sound Recognition Time is too short.
122 Reconfigure the zone. Refer to Chapter 5, Section 5.1. AC power is often subject to brief interruptions. To avoid frequent, false alarms, increase the power Recognition Time. Refer to Chapter 5, Section 5.9. To verify proper battery function, unplug the unit and verify continued operation using batteries only. If unit ceases to function, first try reinstalling the batteries. If this is not successful, replace the batteries. Refer to Chapter 2, Section 2.4 for complete instructions.
The Model 800 does not recognize any alarm. The batteries drain prematurely. 4. 5. Programmed Recognition Time is too long. b) The unit’s AC transformer is unplugged or for some other reason, full AC power is not available to the unit. Zones for alarm are disabled. a) Be sure to use alkaline batteries—do not use rechargeable batteries. The batteries will take over powering the unit when the AC transformer is unplugged from the 120 VAC outlet. When storing the unit, be sure to remove the batteries.
124 Unplug the unit. Wait one minute for the Model 800 to completely power down. Plug in the unit’s AC adaptor into a standard 120 VAC outlet. Replace the batteries. • • • • Refer to Chapter 2, Installation, for additional information on batteries and installation procedures. Remove the batteries. • If the solutions offered above do not appear to correct the problem, apply the following steps, in the order shown.
Appendix C: Quick Reference Appendix C: 800 QUICK REFERENCE Parameter Description Key Sequence* [SET] or [WHAT IS] + [CALL DELAY] Min: 00:00 Max 60:00 (min:sec) Range Default Voice Reps Number of times alarm message is repeated over the phone [SET] or [WHAT IS] + [VOICE REPS] Min: 1 rep Max: 10 reps 3 reps Intercall Time Time delay between phone calls [SET] or [WHAT IS] + [INTERCALL TIME] Min: 00:10 Max: 60:00 (min:sec) 01:00 (min:sec) Max Calls Number of calls until unit self-acknowledges
Sensaphone® Model 800 User’s Manual Parameter Range/ Response TAD Description Telephone Answering Device Compatibility Key Sequence* [SENSOR ON/OFF] + [TAD] Enable / Disable ID Number Sets the unit’s telephone number [SET] + [ID NUMBER] 0-16 Dialout Test Permits testing of dialout Telephone numbers [SET] + [TEST]+ [1-8] 1-8 Output Mode Sets the relay output Mode [SET] + [OUTPUT] 1-8, *, #, PHONE Output Control Switches the relay output On or Off (manual mode) [SENSOR ON/OFF] + [OUTPUT]
Appendix C: Quick Reference Parameter Description Key Sequence Response Default Speaker Mute Turns off the speaker during alarm conditions [SENSOR ON/OFF] + [MUTE] On or Off off Designating a Zone Unused Removes the zone from status and alarm reports [SENSOR ON/OFF] + [SET} + {zone #] On or Off on Zone Enable/ Disable Turns zone alarm detection on or off [SENSOR ON/OFF] + [zone#] Enabled / Disabled Enabled Power Alarm Enable/Disable Turns power alarm detection [SENSOR ON/OFF] + [POWER] on
Appendix D: Accessories The sensors listed below are available from Sensaphone, and represent the most commonly used zone devices. Other dry contact sensors, designed for more specialized applications, may also be used. Commercial or industrial electrical supply houses can provide devices to monitor virtually any condition. For further information, contact Sensaphone Customer Service at 610-558-2700.
Appendix E: Specifications Alert Zones Number of Zones: 8 (thermistor installed on zone #1 for local temperature monitoring) Zone Connector: terminal block Zone Types: N.O./N.C. contact, 2.8K thermistor ( -20° F to 150° F or -30° C to 65° C ) Zone Characteristics: 5.11K to 2.85V (Short circuit current: 1mA max.) A/D Converter Resolution: 10 bits ±2 LSB Zone Protection: 5.5VDC Metal Oxide Varistor with fast acting diode clamps.
Sensaphone® Model 800 User’s Manual Alarm: Off when no alarm exists. Blinks when an unacknowleged alarm exists. On steady when an acknowledged alarm exists Battery Ok: On steady when the battery is in good condition. Blinks when the battery is low. Off when the battery must be replaced. Relay Output Rated for 1A 30VAC/1A 30VDC maximum. Power Supply Power Supply: 120VAC/12VDC 60Hz 6W wall plug-in transformer w/6’ cord. Power Consumption: 1.
Appendix D: Specifications Standards - FCC Part 15 Class B, USA Emission Standards - FCC Part 68 (47 C.F.R. Part 68), USA Telecommunications Standards - ICES-003 Issue 4 Class B, Canadian Emission Standards - Complies with CS-03 Issue 8, Canadian Telecommunications Standards - NRTL Listed for compliance to UL60950-1, USA Safety Standards - NRTL Listed for compliance to CSA C22.2 No.
Appendix F: Returning the Unit for Repair In the event that the Model 800 does not function properly, we suggest that you do the following: 1) Record your observations regarding the Model 800’s malfunction. 2) Call the Technical Service Department at 610-558-2700 prior to sending the unit to Sensaphone for repair.
Test Log Test Log 133
Sensaphone® Model 400 User’s Manual 134
