SENSAPHONE ® REMOTE MONITORING SOLUTIONS SENSAPHONE ® 400 User’s Manual Stay informed and in control of vital environmental conditions and processes with the fully-programmable Sensaphone 400.
SENSAPHONE ® Model 400 User’s Manual Version 1.5.
SENSAPHONE 400 User’s Manual Every effort has been made to ensure that the information in this document is complete, accurate and up-to-date. PHONETICS, Inc. assumes no responsibility for the results of errors beyond its control. PHONETICS, Inc. also cannot guarantee that changes in equipment made by other manufacturers, and referred to in this manual, will not affect the applicability of the information in this manual. Copyright © 2006 by Phonetics, Inc., d.b.a. Sensaphone® First Edition, version 1.5.
IMPORTANT SAFETY INSTRUCTIONS Your Model 400 has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the unit: • Read the installation and operating instructions in this manual carefully. Be sure to save it for future reference. • Read and follow all warning and instruction labels on the product itself.
SENSAPHONE 400 User’s Manual • Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. • Do not use the telephone to report a gas leak in the vicinity of the leak. CAUTION To Reduce the Risk of Fire or Injury to Persons, Read and Follow these Instructions: 1. Use only the following type and size batteries: Alkaline, size C. 2. Do not dispose of the batteries in a fire. The cell may explode.
such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations of the FCC that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this equipment, or you need information on obtaining service or repairs, please contact: PHONETICS, INC.
SENSAPHONE 400 User’s Manual Canadian Department of Communications Statement Notice: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.
1 YEAR LIMITED WARRANTY PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT. THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
SENSAPHONE 400 User’s Manual RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LABOR COSTS, PRODUCT COSTS, LOST REVENUE, BUSINESS INTERRUPTION LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR INFORMATION, OR FINANCIAL LOSS, FOR CLAIMS OF ANY NATURE, INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT, BREACH OF WARRANTY OR TORT, AND WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE.
OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS, THAT MAY RESULT FROM THE INSTALLATION, OPERATION, USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND SERVICES, OR FROM THE FAILURE OF THE WARRANTORS’ SYSTEM TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE, EXCEPT AS NECESSARY TO ENFORCE THE EXPRESS TERMS OF THIS LIMITED WARRANTY.
SENSAPHONE 400 User’s Manual herein may give you specific legal rights that will depend upon the applicable law. You may also have other legal rights depending upon the law in your jurisdiction. 6.
TABle of Contents Chapter 1: Introduction . . . . . . . . . . 17 Feature Summary. . . About This Manual . Layout. . . . . . . . . . . . LED INDICATORS . . . . . Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SENSAPHONE 400 User’s Manual 4.3 Dial-out Telephone Numbers . . . . . . . . . . . . . . . . 44 4.3.1 Programming Dial-out Telephone Numbers . . . . . . . . . . . . 44 4.3.2 Interrogating a Dial-out Telephone Number . . . . . . . . . . . . 45 4.3.3 Erasing a Telephone Number . . . . . . . . . . . . . . . . . . . . . . . . . 45 4.4 Dial-Out Test Mode. . . . . . . . . . . . . . . . . . . . . . . . . 46 4.4.1 To test a dialout phone number:. . . . . . . . . . . . . . . .
4.15 The Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 4.15.1 Setting the Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 4.15.2 Interrogating for the Current Time . . . . . . . . . . . . . . . . . . . 64 4.16 The Security Code. . . . . . . . . . . . . . . . . . . . . . . . . 64 4.16.1 Locking the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 4.16.
SENSAPHONE 400 User’s Manual Chapter 6: Acknowledgment, Status Report & Remote Access. . . . . . . . . . . 85 6.1 Alarm Acknowledgment . . . . . . . . . . . . . . . . . . . 85 6.1.1 Local Acknowledgment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 6.1.2 Touch-Tone™ Acknowledgment . . . . . . . . . . . . . . . . . . . . . . . 85 6.1.3 Callback Acknowledgment . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 6.2 Status Report. . . . . . . . . .
Appendix C: 400 QUICK REFERENCE. . . 119 Appendix D: Accessories. . . . . . . . . . 123 Appendix E: Specifications . . . . . . . . 125 Alert Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Microphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Phone Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 LED Indicator. . . . . . . . . . . . . . . . . .
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Chapter 1: Introduction Chapter 1: Introduction The Sensaphone® Model 400 is a fully-programmable, environmental monitoring system that offers extensive on-site and remote monitoring capability to small businesses, private homes, farms, greenhouses, computer rooms, and remote facilities. Designed for desktop or wall mounting, the Model 400 is simple to install, program and operate; no changes to standard electrical or telephone service are required.
SENSAPHONE 400 User’s Manual Feature Summary The Sensaphone 400 includes the following features: • Four zones configurable as temperature or dry contact • Each zone can be individually enabled or disabled • Fully automatic input configuration • Temperature sensor included on zone #1 • Calibration for each zone • Power monitor • High sound-level monitor • User-recordable voice messages • Dial out to four telephone numbers • Alarm dial out via voice and numeric pager • Microphone for onsite listen-in • Built
Chapter 1: Introduction Layout 3 2 4 12 7 8 9 10 5 1 6 1. Programming Keypad 2. Power Jack 3. Phone Extension Jack 4. Phone Line Jack 5. Speaker 6. Built in Microphone 7. System on LED 8. Phone-in-use LED 9. Alarm LED 11 10. Battery OK LED 11. Battery Compartment 12. Input/Output Wiring Door LED INDICATORS The LEDs provide on-site alarm and status information. Listed below are descriptions of how the LEDs work.
SENSAPHONE 400 User’s Manual Battery OK LED On: Battery condition good LED Blinking: Battery condition low LED Off: No battery/critically low battery condition Technical Support If any questions arise upon installation or operation of the Model 400, please contact the Sensaphone Technical Service Department at the number shown below, and have the following information: • Date of Purchase _______________ • Serial number of your Model 400 _________________ Technical Support is available from 8:00am to 5:00pm
Chapter 2: Installation Chapter 2: Installation Correctly installing the Model 400 will ensure proper functioning of the unit. Please read the entire chapter before starting the installation process. Within the packaging will be a Warranty Registration Card. Please take the time to fill this out and mail. The One Year Limited Warranty is explained in the front of this manual. 2.
SENSAPHONE 400 User’s Manual to your power supply and telephone lines. Power surge protection is especially important if you live in a lightning-prone area. The ISOTEL Surge Protector Model IB-4 is available through Sensaphone. See Appendix D. 2.
Chapter 2: Installation In RUN mode, the Model 400 is able to receive incoming calls and to dial out automatically in the event of an alarm on one of the monitored conditions. To enter STANDBY mode, press RUN/STANDBY. As soon as the Model 400 enters STANDBY mode, it responds with “Goodbye.” The system on light immediately goes out and then resumes with a blink every few seconds. While in STANDBY mode, all functions are disabled, but programmed memory is preserved.
SENSAPHONE 400 User’s Manual To install the telephone line, plug one end of the modular cord into the “line” jack on the back of the model 400 (as shown) and plug the other end into any standard RJ11 phone outlet. Refer to Figure 2-4. Line Ext Pwr RJ11 Outlet (for modular telephone jack) AC Power Transformer (plug into 120 VAC outlet) Female Telephone Jack (connect telephone here) Modular Plug (plug into RJ1 jack) Figure 2-4.
Chapter 2: Installation 2.8 The Microphone The Model 400 is provided with a built-in microphone which is used to monitor high sound levels produced near the installation site. The sensitivity of the microphone is configurable and will detect a continuous as well as a pulsating alarm. Note that beeping alarms that have a half second or more of silence between beeps will not be detected.
SENSAPHONE 400 User’s Manual tion and compare that value to programmed high and low temperature limits. Temperature zones must be used with Sensaphone’s 2.8K Remote Temperature Sensor or weatherproof sensor. NOTE: Before wiring, it is advisable to disable the zones to prevent accidentally tripping an alarm. See Chapter 5.
Chapter 2: Installation 1 C 2 C 3 C 4 C ZONES Sensor wired to Alert Input 2 Sensor wired to Alert Input 3 Figure 2-7 Two Sensors Wired to Adjacent Zones NOTE: Do not use sensors, switches, or relays that supply any voltage or current to the Model 400. Be aware of proximity to other electrical wires or components when placing wires that lead from the sensors to the unit. Avoid running the wires near electrical devices that use high voltage or current, such as motors, heavy machinery, etc.
SENSAPHONE 400 User’s Manual 1 C 2 C 3 C 4 C ~ ~ ZONES ~ ~ Multiple normally-closed sensors wired in series (example using Input 2) Alert condition occurs when a switch is opened Figure 2-8. Multiple Normally Closed Sensors To wire several normally open sensors to one alert zone, connect them in parallel. To do this, take one lead from each sensor and attach it to the numbered terminal. Then, take the second lead from each sensor and attach each to the corresponding common screw.
Chapter 2: Installation 2.12 Outdoor Wiring When wiring sensors outdoors, DO NOT allow exposed wires to run freely in open air; under such conditions, the Model 400 is susceptible to serious damage during a lightning storm. Depending upon the distance outdoor wiring must travel, consideration should be given to the use of shielded wire inside a metal conduit. Both shield and conduit should be connected to an earth ground. This prevents stray voltage from entering the unit. Figure 2-10.
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Chapter 3: Quick Start Chapter 3: Quick Start This section presents a useful guide for first-time programming of the Model 400. Follow instructions for installation before attempting to program the Model 400. Refer to Chapter 2: Installation. 3.1 The Local Keypad Programming is accomplished using the local keypad (shown below, Figure 3-1). Notice that a single key has several functions assigned to it; programming results are determined by the order in which keys are pressed.
SENSAPHONE 400 User’s Manual 3.3 Quick-Start Programming Steps Step 1: Set Configuration of Zones The Model 400 will scan the 4 external zones and determine if they are N.O. (normally open), N.C. (normally closed), or Temperature. If external sensors are added, make sure they are in their normal positions before proceeding—refer to Chapter 5, Section 5.1. 1. Press STANDBY to place the Model 400 in Standby mode. RUN STANDBY 2.
Chapter 3: Quick Start 3. Using the number keys, enter the digits (up to 16 are permitted) for the ID number. The Model 400 will recite the digits as they are pressed. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 4. Press ENTER. The 400 will respond: “Okay.” ENTER PM Step 3: Set Dial-Out Telephone Numbers To program dial-out telephone numbers: 1. Press SET. SET 2. Press PHONE NUMBER.
SENSAPHONE 400 User’s Manual 4. Enter the complete telephone number using the number keys. The Model 400 will recite the digits as they are pressed. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 5. Press ENTER. The unit will respond: “Okay.” ENTER PM 6. Repeat above procedure to program up to four separate telephone numbers.
Chapter 3: Quick Start The Model 400 responds: “Enter low temperature limit.” 4. Using the number keys, enter a value for low temperature limit. The Model 400 will recite the digits as they are pressed. If a negative number is required, first press *, then enter the number. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 5. Press ENTER.
SENSAPHONE 400 User’s Manual To gain a basic understanding of how the alarm dial-out feature works, refer to this chapter, Section 3-4. For extended information regarding dial-out and related programmable parameters, refer to Chapter 7: Operation. 3.4 Summary of the alarm Dial-Out Process Action—Response Programmable Feature 1.
Chapter 3: Quick Start 4. THE ALARM IS ACKNOWLEDGED When the alarm is acknowledged, the dial-out process is cancelled and the audible, on-site alarm message stops. • Max Calls This is the total number of telephone calls that will be dialed in response to any valid alarm. Telephone numbers are dialed sequentially, and continue to cycle until the maximum number of calls is reached. If no acknowledgment occurs, then at the completion of Max Calls, all alarms are automatically acknowledged.
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Chapter 4: Communications Programming Chapter 4: Communications Programming This chapter explains the keypad commands for communications programming of the Model 400, including interrogation and resetting of the following: • Voice Messages • The Unit ID Number • Dial-out Telephone Numbers • Tone or Pulse Dialing • Special Dialing with Pagers, Beepers and Access Numbers.
SENSAPHONE 400 User’s Manual To program the ID Message: 1. Press the SET key. SET 2. Press the MESSAGE key. The 400 will say “Enter Message Number.” MESSAGE 3. Press the ID key (number 0 key). 0 ID NUMBER POWER 4. When the unit beeps, begin speaking your message into the microphone. The unit will say “OK,” when the recording time has elapsed; then it will play back your recorded message. To play back the ID Message: 1. Press the WHAT IS key. WHAT IS 2. Press the MESSAGE key. MESSAGE 3.
Chapter 4: Communications Programming 2. Press the MESSAGE key. The 400 will say, “Enter Message Number.” MESSAGE 3. Press the number key for the corresponding Zone. 2 1 VOICE REPS CALL DELAY 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 4. When the unit beeps, begin speaking your message into the microphone. The unit will say “OK,” when the recording time has elapsed; then it will play back your recorded message.
SENSAPHONE 400 User’s Manual To erase a Zone or ID message: 1. Press the SENSOR ON/OFF key. SENSOR ON/OFF 2. Press the MESSAGE key. MESSAGE The 400 will say “Enter message number.” 3. Press the Zone Number or ID key. 0 ID NUMBER POWER The 400 will say, “Message erased.” 4.2 The Unit ID Number The Unit ID Number is the identification number of the Model 400.
Chapter 4: Communications Programming 3. Using the number keys, enter up to 16 digits for the ID number. The Model 400 will recite the digits as they are pressed. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 4. Press ENTER. The Model 400 will respond: “Okay.” ENTER PM 4.2.2 Interrogating the ID Number To interrogate the ID numbers: 1. Press WHAT IS. WHAT IS 2. Press ID NUMBER.
SENSAPHONE 400 User’s Manual 4.3 Dial-out Telephone Numbers The Model 400 can store up to four 48-digit phone numbers. These are the numbers that will be called during alarm dial-out. In the event of an alarm, the numbers are dialed sequentially, 1 through 4. Begin programming the first telephone number by assigning it to the key labeled with the number 1 on the keypad, and continue to assign any other telephone numbers in numerical order.
Chapter 4: Communications Programming 6. Repeat above procedure to program up to four separate telephone numbers. Model 400 will respond again “Enter number” 4.3.2 Interrogating a Dial-out Telephone Number To interrogate dial-out telephone numbers: 1. Press WHAT IS. WHAT IS 2. Press PHONE NUMBER. PHONE NUMBER T/P 3. Press a number key (from 1 to 4). 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 MAX CALLS Model 400 will recite the corresponding telephone number.
SENSAPHONE 400 User’s Manual 3. Press the number key (from 1 to 4) representing the telephone number you want to erase. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 MAX CALLS 4. Press ENTER. The Model 400 will say “Number # erased.” ENTER PM 4.4 Dial-Out Test Mode The 400 allows you to test your telephone programming by simulating an alarm dialout to any programmed telephone number.
Chapter 4: Communications Programming 4.4.2 Manually Dial a Telephone Number 1. Press the SET key. SET 2. Press the TEST key. TEST °F/°C # The 400 will say “Enter number.” 3. Press 0 then ENTER to enter manual dialing mode. The 400 will go off-hook and you should hear a dial tone through the speaker. Press any number keys to dial a telephone number. 0 ID NUMBER POWER 4. Press ALARM CANCEL to hang up and exit the test. ALARM CANCEL 4.
SENSAPHONE 400 User’s Manual 4.6 Special Dialing The Model 400 has provisions for special dialing sequences. Special dialing sequences allow: • Dialing that requires an access number to connect with an outside line. • Dialing that requires the pound (#) or star (*). • Dialing to a beeper or pager. 4.6.1 Special Dialing Keys The following designated keys represent special functions when used with PHONE NUMBER entries: 1. Pause OUTPUT PAUSE AM PAUSE represents a two-second pause in dialing.
Chapter 4: Communications Programming Code 1 Pager When CODE + 1 is inserted as the first digit of the telephone number, the Model 400 will make a pager call. This means that the unit will expect the call to be answered by a paging service provider, then it will send its ID number (using touch-tones), followed by the digits that identify the zone(s) in alarm. The unit will hang-up after it completes the call. See section 4.5.4 for specific programming examples for dialing a pager.
SENSAPHONE 400 User’s Manual 4.6.2 Incorporating a Pause Incorporate PAUSE to access an outside telephone line: 1. Press SET. SET 2. Press PHONE NUMBER. PHONE NUMBER T/P 3. Press any unassigned number key (from 1 to 4) to represent the new telephone number entry. Model 400 will respond: “Enter number.” 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 MAX CALLS 4. From the number keys, enter the access digit (i.e., 9). The Model 400 will recite the digit.
Chapter 4: Communications Programming 6. Enter the complete telephone number using the number keys. The Model 400 will recite the digits as they are pressed. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 7. Press ENTER. The Model 400 will say “Okay.” ENTER PM 4.6.3 Incorporating a Pound (#) or Star (*) Incorporate a pound or star if it is normally included in telephone number: 1.
SENSAPHONE 400 User’s Manual 5. Position the pound (#) or star (*) within the telephone number where required by pressing the designated keys. The Model 400 will say “pound” or “star” each time the key is pressed. RINGS TAD TEST °F/°C # –OR– * 6. Enter any remaining digits of the telephone number. 7. Press ENTER. The Model 400 will say “Enter.” ENTER PM 4.6.4 Special Dialing to a Beeper or Pager Your Sensaphone can be programmed to send an alarm message to a numeric beeper/pager.
Chapter 4: Communications Programming The Sensaphone will let you listen to the dialout sequence through its speaker and send you a message that includes the Sensaphone’s telephone number (ID number). Voice Prompted Paging Systems If your paging provider is answered by a voice prompt which requires you to enter one or more touch-tones to send a message, then use the wait-foranswer code (4.5.
SENSAPHONE 400 User’s Manual 4.7.2 Interrogating Rings Until Answer To interrogate Rings Until Answer: 1. Press WHAT IS. WHAT IS 2. Press RINGS/TAD. RINGS TAD * 4.8 TAD (Telephone Answering Device) The TAD feature is especially useful because it integrates the operation of the Model 400 with your telephone answering device (e.g. answering machine) in a way that retains the full flexibility of each system.
Chapter 4: Communications Programming 4.8.2 Using the TAD Feature 1. Make sure the TAD feature is enabled on the Model 400. (The default setting is disabled, so you must enable it first.) 2. Determine the number of rings your telephone answering device uses to answer the telephone. (Most answering devices require 4 rings; others are selectable.) 3. On the Model 400, program Rings Until Answer to a greater number than the number of rings set on your answering machine.
SENSAPHONE 400 User’s Manual 4.9 Listen-in Time The Listen-in Time is the amount of time you can listen to sounds from the Model 400’s built-in microphone at its installation site. When you call in for a Status Report, the Model 400 announces Listen-in Time at the end of its first round of status readings, saying, “Listen for (programmed time entered).” The programmable range is from 0 to 255 seconds (or up to 4.17 minutes). The default value is 15 seconds.
Chapter 4: Communications Programming 4.9.2 Interrogating the Listen-in Time To interrogate the Listen-in Time: 1. Press WHAT IS. WHAT IS 2. Press LISTEN TIME. The Model 400 will recite the listen-in time. 9 LISTEN TIME SOUND 4.10 Call Delay Call Delay is the programmed length of time the Model 400 waits, following detection of an alarm, before it begins the dial-out sequence. This applies only to the first call. (Delay time between calls is also programmable: refer to Intercall Time, Section 4-12.
SENSAPHONE 400 User’s Manual 3. Using the number keys, enter the minutes. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER The Model 400 recites the digits as they are pressed. 4. Press ENTER. The Model 400 responds: “Enter seconds.” ENTER PM 5. Using the number keys, enter the seconds. The Model 400 recites the digits as you press them. 6. Press ENTER. The Model 400 responds: “Okay.
Chapter 4: Communications Programming 4.11 Local Voice Mute When the Model 400 dials out to report an alarm, it also audibly recites the alarm message through it’s speaker. The Local Voice Mute command allows you to turn off the speaker at the Model 400’s site during alarm dialouts and status call-ins. This feature is used to prevent intruders or unauthorized persons from hearing the alarm dial-out message or from hearing the Status Report during an off-site call. 4.11.
SENSAPHONE 400 User’s Manual 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 4. Press ENTER. The Model 400 will respond: “Okay.” ENTER PM 4.12.2 Interrogating Voice Repetitions To interrogate Voice Repetitions: 1. Press WHAT IS. WHAT IS 2. Press VOICE REPS. 2 VOICE REPS The Model 400 will recite the number programmed. 4.
Chapter 4: Communications Programming 4.13.1 Programming Intercall Time To program Intercall Time: 1. Press SET. SET 2. Press INTERCALL TIME. 3 INTERCALL TIME The Model 400 will respond: “Enter minutes.” 3. Using the number keys, enter the minutes. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER The Model 400 recites the digits as you press them. 4. Press ENTER.
SENSAPHONE 400 User’s Manual 4.13.2 Interrogating Intercall Time To interrogate Intercall Time: 1. Press WHAT IS. WHAT IS 2. Press INTERCALL TIME. 3 INTERCALL TIME The Model 400 will recite the programmed Intercall Time. 4.14 Maximum Number of Calls (Max Calls) The Max Calls feature controls the total number of repeated calling attempts by the Model 400 in the event of an alarm.
Chapter 4: Communications Programming The Model 400 will respond: “Enter number.” 3. Using the number keys, enter a value. The Model 400 will recite the digits as you press them. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 4. Press ENTER. The Model 400 responds: “Okay.” ENTER PM 4.14.2 Interrogating Max Calls To interrogate Max Calls: 1. Press WHAT IS. WHAT IS 2. Press MAX CALLS.
SENSAPHONE 400 User’s Manual 2. Press CLOCK. 8 CLOCK 3. Using the number keys, enter the correct time. The Model 400 will recite the digits as they are pressed. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 4. If the time is AM, press the AM key. The Model 400 will say “am” If the time is PM , press the PM key. The Model 400 will say “pm.
Chapter 4: Communications Programming 4.16.1 Locking the Keypad To program the Security Code: 1. Press SET. SET 2. Press CODE. CODE LOCK MUTE The Model 400 will say “Enter security code.” 3. Using the number keys, enter 4 digits. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 4. Press ENTER. ENTER PM The Model 400 says, “OK.” The keyboard is now locked.
SENSAPHONE 400 User’s Manual 3. Using the number keys, enter the digits for the code. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 4. Press ENTER. ENTER PM If the correct code is entered, the Model 400 will say “OK.” If the wrong code is entered, the Model 400 will say “Error 2.
Chapter 5: Alarm Programming Chapter 5: Alarm Programming This chapter explains the alarm programming and monitoring capabilities of the Model 400, with specific instructions for the following features: • Configure zones as dry contact or temperature • Enable/disable zones • Program alarm Recognition Time for each zone • Program high and low temperature limits •Disable alarm response to high or low temperature • Program temperature in Fahrenheit or Celsius scale • Calibrate temperature • Obtain current tem
SENSAPHONE 400 User’s Manual 5.1.1 Programming Zone Configuration 1. Press STANDBY to place the Model 400 in Standby mode. RUN STANDBY 2. Wire sensors to the zones to the back of the Model 400 (see Chapter 2, Section 2.10). 3. Press RUN. The red light glows when the Model 400 returns to Run mode. RUN STANDBY 4. Press SET. SET 5. Press CONFIG. CONFIG 6.
Chapter 5: Alarm Programming 5.2 Enable/Disable Zones This function allows you to enable or disable a zone’s response to an alert condition. An enabled zone will respond to an alert condition and allow dial-out. A disabled zone will cause dial-out to be suppressed, but any existing alert conditions will be revealed during the Status Report.
SENSAPHONE 400 User’s Manual For example, zone 3 is configured as a normally open, dry contact zone. During the Status Report: • If disabled, the Model 400 recites: “Zone 3, the Alarm is Disabled” for zone 3. • If enabled, the Model 400 recites: “Zone 3—OK,” for zone 3. In another example, zone 2 is configured as a temperature zone. The current temperature is 76 degrees.
Chapter 5: Alarm Programming 4. Using the number keys, enter the minutes. For example, to set a Recognition Time of five minutes, simply press “5” on the keypad. The Model 400 recites the digits as they are pressed. 2 1 VOICE REPS CALL DELAY 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 8 7 RECOGNITION TIME CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 5. Press ENTER. The Model 400 responds: “Enter seconds.” ENTER PM 6. Using the number keys, enter the seconds.
SENSAPHONE 400 User’s Manual 3. Press the corresponding zone key (1 to 4). 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 MAX CALLS The Model 400 recites the programmed Recognition Time for that zone. 5.4 Establishing High and Low Temperature Limits High and low temperature limits can be separately programmed for each zone configured as temperature. Limits can range from –20° to +150° Fahrenheit, or from –30° to 65° Celsius.
Chapter 5: Alarm Programming 4. Using the number keys, enter a value for low temperature limit. The Model 400 will recite the digits as they are pressed. If a negative number is required, first press *, then enter the number. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 5. Press ENTER. ENTER PM The Model 400 responds: “Enter high temperature limit.” 6.
SENSAPHONE 400 User’s Manual 5.4.2 Disabling Alarm Response to High or Low Temperature To disable alarm response to either high or low temperature settings exclusively, enter the following temperature limit when programming the selected zone. (The Model 400 will not respond to temperatures encountered at maximum settings or beyond.) Begin by following the key sequence shown in Section 5.4.
Chapter 5: Alarm Programming 5.5 Temperature Scale Temperature zones may be set in either Fahrenheit or Celsius degrees. The default temperature scale is Fahrenheit. To change to Celsius: 1. Press SENSOR ON/OFF. SENSOR ON/OFF 2. Press °F / °C. The Model 400 responds: “Degrees Celsius” indicating Celsius scale has replaced Fahrenheit scale. TEST °F/°C # 3. To return to Fahrenheit scale, repeat the key sequence. The Model 400 responds: “Degrees Fahrenheit” indicating Fahrenheit scale is in effect.
SENSAPHONE 400 User’s Manual 3. Press the number (1 to 4) of the selected temperature zone to be calibrated. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 MAX CALLS 4. Enter the number required to offset the current temperature reading so a correct reading is obtained. • To program a positive offset number (up to +10 degrees), enter the number on the keypad. The Model 400 recites the digits as they are pressed. • To program a negative offset number (up to –10 degrees), first press *.
Chapter 5: Alarm Programming 3. Press the number key corresponding to the selected temperature zone. 1 CALL DELAY 2 VOICE REPS 3 INTERCALL TIME 4 MAX CALLS 5.7 Obtaining Current Temperature Current temperature readings for each temperature zone may be accessed at any time. The Model 400 recites the zone number, and the actual temperature detected by the attached sensor, for all zones configured as temperature. To obtain current temperature: 1. Press WHAT IS. WHAT IS 2. Press TEST °F/°C.
SENSAPHONE 400 User’s Manual 5.9 AC Power Failure Recognition Time The AC Power Failure Recognition Time is the length of time that AC electric power is off before a valid alarm is recognized and dial-out begins. The default setting is 5 minutes, 0 seconds, but is programmable from 0 seconds to a maximum of 540 minutes. When AC power failure occurs, and throughout the programmed Recognition Time, the Model 400 steadily repeats the message “the power is off ” at the unit’s installation site.
Chapter 5: Alarm Programming 6. Using the number keys, enter the number of seconds. The Model 400 will recite the digits as they are pressed. 3 2 1 INTERCALL TIME VOICE REPS CALL DELAY 4 5 6 MAX CALLS TEMP LIMITS CALIBRATE 7 RECOGNITION TIME 8 CLOCK 9 LISTEN TIME SOUND 0 ID NUMBER POWER 7. Press ENTER. The Model 400 responds: “OK.” ENTER PM 5.9.2 Interrogating Power Failure Recognition Time 1. Press WHAT IS. WHAT IS 2. Press RECOGNITION TIME. 7 RECOGNITION TIME 3. Press POWER.
SENSAPHONE 400 User’s Manual 5.10 Sound Alarm Monitoring This feature allows you to program the level and duration of sound that will cause the Model 400 to respond to an alarm and dial-out. It may be useful to desensitize the Model 400 to sound if it is installed in an area with a relatively high noise level, or where a loud noise occurs frequently but is not associated with an alarm. In some applications, it may be desirable to increase sound sensitivity to low sound levels. 5.10.
Chapter 5: Alarm Programming 5.10.2 Interrogating Sound Sensitivity 1. Press WHAT IS. WHAT IS 2. Press CALIBRATE. 6 CALIBRATE 3. Press SOUND. The Model 400 recites the programmed sound sensitivity level. 9 LISTEN TIME SOUND 5.10.3 Programming High Sound Alarm Recognition Time The Recognition Time for sound alarm monitoring ranges from 5 seconds to 60 seconds. The default value is 8 seconds. 1. Press SET. SET 2. Press RECOGNITION TIME. 7 RECOGNITION TIME 3. Press SOUND.
SENSAPHONE 400 User’s Manual 5. Press ENTER. ENTER PM 5.10.4 Interrogating High Sound Alarm Recognition Time The Recognition Time for sound alarm monitoring ranges from 5 seconds to 60 seconds. The default value is 8 seconds. 1. Press WHAT IS. WHAT IS 2. Press RECOGNITION TIME. 7 RECOGNITION TIME 3. Press SOUND. The Model 400 will recite the Sound Recognition Time. 9 LISTEN TIME SOUND 5.11 High Sound Alarm Enable/Disable The Model 400 monitors sound through the built-in microphone.
Chapter 5: Alarm Programming 9 LISTEN TIME SOUND 3. Repeat key sequence to change settings. 5.12 Exit Delay When tripping an alarm is unavoidable, yet a true alert condition has not actually occurred, the alarm response, including dial-out, can be temporarily suppressed. The Model 400 is able to suppress and then reset its dial-out function automatically through use of the Status Report.
SENSAPHONE 400 User’s Manual 5.13 Designating A Zone As Unused This feature allows you to mark selected Zones, Power, or Sound as unused, which will prohibit them from going into alarm and will also leave them out of the status report. Note that programming for the selected Zone will be preserved when the Zone is marked as “unusued” and will not be reconfigured if automatic Zone configuration is activated. To designate a Zone as unused: 1. Press the SENSOR ON/OFF key. SENSOR ON/OFF 2. Press the SET key.
Chapter 6: Acknowledgment, Status Report & Remote Access Chapter 6: Acknowledgment, Status Report & Remote Access In addition to communication and alarm monitoring capabilities, the Model 400 will also respond to your instructions and provide you with access to information on monitored conditions at all times.
SENSAPHONE 400 User’s Manual • To enter “555,” press the number (5) key on the Touch-Tone™ phone keypad three times. The Model 400 will respond: “Alarm Acknowledged.” The Model 400 will hang up and the dial-out sequence, including any further response to the alarm, will be cancelled. • If you enter the wrong code or do not enter it within 10 seconds following the conclusion of the message, the Model 400 will respond: “Error, Enter Acknowledgement code.
Chapter 6: Acknowledgment, Status Report & Remote Access sure to call back within the programmed setting for Intercall Time—refer to Chapter 4, Section 4.12.) When the Model 400 answers your return call, it announces the alarm. Then it says: “Alarm Acknowledged.” This indicates that the alarm has been acknowledged. NOTE: If you have the TAD feature ( telephone answering device) enabled, call the unit and let the phone ring once, then hang up. Wait a few seconds then call the unit back a second time.
SENSAPHONE 400 User’s Manual 6.2.1 Example: Status Report, No Alarms Zones 2, 3, and 4 are configured as dry contact and zone 1 is configured as temperature. No alarms exist. The Status Report begins by saying, “Hello, this is 555-1234, this is building M, third floor; it is now 2:30 pm.” Following this introduction, the report continues: “Zone 1, room temperature, 74 degrees, OK.” “Zone 2, door alarm, OK.” “Zone 3, ups alarm, OK.” “Zone 4, water sensor, OK.” “The sound is OK.” “The power is ON.
Chapter 6: Acknowledgment, Status Report & Remote Access Zone 3 “Water pressure alarm in greenhouse”, not OK, acknowledged alarm exists Zone 4 “Greenhouse control system”, not OK, acknowledged alarm exists A High Sound alarm exists, it is now too high The Power is Off. The Batteries are Low. The Output is Off. Listen to the sound for 10 seconds. Goodbye. 6.2.
SENSAPHONE 400 User’s Manual 6.2.4 Battery Condition During a Status Report, you may hear one of three possible messages regarding battery power. The Model 400 determines the appropriate message by measuring battery voltage. Depending upon the remaining voltage, it may respond: • “The batteries are OK,” if over 8.2 Volts. • “The batteries are low,” if between 7.2 and 8.2 Volts. • “Replace batteries,” if below 7.2 Volts. 6.2.
Chapter 6: Acknowledgment, Status Report & Remote Access Many of the commands use three letters that represent an abbreviation of the selected command. For example, to Set a High limit on Zone 1 you would press S + H + 1 (or in numeric form 7 + 4 + 1) The tables below list all of the touch-tone commands that are supported. Commands are listed in both character and numeric formats. The # key is used as an ENTER key.
SENSAPHONE 400 User’s Manual Code 4: Pause Code 5: Star (*) Code 6: Pound (#) Description Touch-Tone Command Setting a phone number ber) + # S(7) + T(8) + (entry 1–4) + (telephone num- Description Touch-Tone Command Reciting a phone number W(9) + T(8) + (entry 1–4) Record and Play Custom Voice Messages The following commands will allow you to record and play back custom voice messages for the ID message (0) and each zone (1–4).
Chapter 6: Acknowledgment, Status Report & Remote Access Request Status Report The following command will initiate a status report. Description Touch-Tone Command Recite status report W(9) + S(7) + R(7) Hang-up The following command will make the 400 hang up the telephone line.
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Chapter 7: Operation Chapter 7: Operation After installation and programming is completed, the Model 400 is fully operational. This chapter explains the sequence of events that occur during an alarm dialout to illustrate how the Model 400 operates. 7.1 Alarm Detection, Dial-out and Acknowledgment Generally, an alarm event is structured in the following manner: I. The Model 400 detects an alert condition due to a change at the sensor. II. A valid alarm is recognized. III. Dial-out begins. IV.
SENSAPHONE 400 User’s Manual I. Model 400 Detects a Change at the Sensor Model 400 detects a change in the monitored condition (from the sensor wired to one of the zones). This is considered an alert condition, and does not qualify as a valid alarm at this point. The condition continues throughout the programmed Recognition Time. If the condition (or sensor) reverts to its normal state before the Recognition Time is reached, no alarm will occur. II.
Chapter 7: Operation III. Dial Out Begins The dial-out process is activated as soon as the Call Delay time expires (if the alarm has not been cancelled at the Model 400’s installation site.) The dial-out begins with telephone number 1 and proceeds sequentially, through the remaining telephone numbers. If the alarm is not acknowledged with the first dialout telephone call, the Model 400 waits the duration of Intercall Time before dialing the next telephone number.
SENSAPHONE 400 User’s Manual IV. The Alarm Is Acknowledged At any time after a valid alarm is determined, the alarm may be acknowledged at the Model 400’s installation site, by pressing ALARM CANCEL key. Variable Factors Local, On-site Acknowledgment When the Model 400 dials out and the call is answered via Touch-Tone telephone, any alarm may be instantly acknowledged by pressing “555.
Chapter 7: Operation Variable Factors When the Model 400 hangs up, the alarm is acknowledged and dial-out stops. If calls remain unanswered, or if they are received by an answering machine or FAX, the Model 400 continues the dialout sequence; it waits the Intercall Time and proceeds to dial the next telephone number. Telephone numbers are dialed sequentially, and this cycle continues for the number of Max Calls programmed.
SENSAPHONE 400 User’s Manual “Hello, this is 555-5674. This is the Sensaphone 400 at John’s Printing Express. It is now 12:30 Am. Zone two, back door security sensor, alarm exists, it is not okay.” (4-seconds to hear on-site sound from unit’s microphone.) “Hello, this is 555-5674. This is the Sensaphone 400 at John’s Printing Express. It is now 12:30 Am. Zone two, back door security sensor, alarm exists, it is not okay.” (4-seconds to hear on-site sound from unit’s microphone.) “Enter acknowledgement code.
Chapter 8: Controlling the Output Chapter 8: Controlling the Output The Sensaphone 400 includes a relay output that can be used to control a light, siren, or other device. The output is a Form-C Normally Open/ Normally Closed mechanical relay and is rated for up to 30VAC/VDC 1A. A sample wiring diagram is shown below: Figure 1: Relay output connected to alarm The output can be programmed to operate in one of 9 automatic modes or it can operate in manual mode (default).
SENSAPHONE 400 User’s Manual Mode Description Phone Output on when phone line is unplugged for more than 15 seconds. Off when a phone line is plugged in. • Output on when any alarm occurs. Off when all alarms are acknowledged. # Output controlled manually via keypad command or touchtone. CODE Output on when any alarm occurs, except for when a phone line is unplugged. Off when all alarms are acknowledged. 8.1.1 To program the Output Mode: 1. Press the SET key. SET 2. Press the OUTPUT key.
Chapter 8: Controlling the Output 8.1.2 To play back the programmed Output Mode: 1. Press WHAT IS. WHAT IS 2. Press OUTPUT. OUTPUT PAUSE AM The 400 will recite the programmed output mode. 8.2 Switching The Output Using The Keypad When programmed for Manual mode, the command to switch the output is: SENSOR ON/OFF + OUTPUT. OUTPUT PAUSE AM SENSOR ON/OFF The 400 will respond “The output is on/off ” to indicate the state of the output.
SENSAPHONE 400 User’s Manual 8.3 Typical Applications Heating Up Your Cottage Or Cabin Remotely If you keep your cottage or cabin open all year around, or if you do not drain your pipes and add antifreeze to your plumbing, you likely keep your furnace active when you are away but at a very low temperature. The Sensaphone will provide an invaluable service to you by keeping you updated to any change in the status of your furnace operation.
Chapter 8: Controlling the Output Step 2: Mount the Sensaphone 400. Choose a location for your Sensaphone that allows for easy wiring to the thermostat, such as near your heater/air conditioning system. Mount the unit on a wall or flat on a desktop or table surface. Plug in the power supply and connect the telephone line. Step 3: Connect cable from thermostat to Sensaphone 400.
SENSAPHONE 400 User’s Manual Keypad commands: 1) To enable Vacation Mode, press the [SENSOR ON/OFF] key, then the [OUTPUT] key. The unit will respond by saying “ON” to indicate that Vacation Mode is set. The Suitcase icon will appear and blink on the thermostat LCD. 2) To enable Normal Mode, press the [SENSOR ON/OFF] key, then the [OUTPUT] key. The unit will respond by saying “OFF” to indicate that or Moon icon will appear on the Normal Mode is set. The Sun thermostat LCD.
Chapter 8: Controlling the Output not be located near a window or where direct sunlight might warm it, near a furnace radiator or vent, or any heat source such as a pilot light. The second thermostat, the one pre-set for your preferred temperature when you arrive at your cottage or cabin, should be located in your normal living space. This would likely be your existing thermostat, already located in a suitable location by your heating professional at the time your furnace was installed.
SENSAPHONE 400 User’s Manual 8.3.3 Controlling Lights Or Other Devices Using X10 technology, you can remotely activate any electrical device or appliance in your home through your Sensaphone. X10 technology is a suite of control modules that plug into your existing electrical outlets and transmit coded signals to lamps, lights, and appliances to turn them on or off (See Figure 2).
Appendix A: Weekly Testing Procedure Appendix A: Weekly Testing Procedure We recommend that you test your Sensaphone weekly to be sure it is functioning properly. This will ensure that when a problem arises the Sensaphone will be ready to alert the appropriate personnel. There are several tests that can be performed: 1) Call the unit and listen to the Status Report. This will test the unit’s ability to answer the phone and speak a message.
SENSAPHONE 400 User’s Manual Water sensors: Apply a small amount of water beneath the sensor or use a wet towel and touch it to the sensor probes. Humidity sensors: Raise the humidity around the sensor by holding a cup of very hot water beneath the sensor. Allow the unit to contact all programmed telephone numbers. This will make sure that the Sensaphone is programmed properly. It will also prepare personnel to respond appropriately when they receive a call from the Sensaphone.
Appendix B: Troubleshooting Appendix B: Troubleshooting In the event that a problem is encountered, this section will assist you in determining the cause, so you can return the unit to its usual monitoring routine with minimal interruption.
SENSAPHONE 400 User’s Manual Communications / Dial Out Problem Cause 1)The Model 400 fails to dial out. a) The telephone number Recheck programming steps. may be incorrectly Refer to Chapter 4, Section 4.2.1. programmed. b) Tone or pulse (the current dialing method) is not compatible with the telephone line on which the Model 400 is installed. Switch from the current setting: from tone to pulse, or from pulse to tone. Refer to Chapter 4, Section 4.3. c) Recognition Time is too long.
Appendix B: Troubleshooting Problem Cause Solution 2. a) Rings Until Answer is incorrectly programmed. Recheck programming of Rings Until Answer. Refer to Chapter 4, Section 4.5.1. b) The Model 400 is connected to an incompatible telephone line. Some telephone systems will not allow the telephone to ring beyond 4 rings. If your Model 400’s Rings Until Answer is set at more than 4 rings, you may not be able to access the unit. Try setting the Rings Until Answer to less than 4 rings.
SENSAPHONE 400 User’s Manual Temperature Monitoring Problem Cause Solution 1. Can’t program temperature limits; or the unit won’t read the temperature sensor. The zone isn’t configured to read a temperature sensor. Press SET and CONFIGURE to program the zone. (See Section 5.1.1 for more information on configuring zones.) 2. The temperature reading is -20° F or -30° C. The temperature sensor has been disconnected or has broken wires.
Appendix B: Troubleshooting Sound Level Monitoring Problem Cause Solution 1. The programmed sound sensitivity results in oversensitivity to non-alarm sound as well as alarm sound. Reprogram the sound sensitivity. Refer to Chapter 5, Section 5.10. False high sound alarms occur frequently. Sound Recognition Time is Lengthen the sound Recognition Time. too short. Refer to Chapter 5, Section 5.10. 2. High sound does not cause an alarm.
SENSAPHONE 400 User’s Manual Other monitoring Problem Cause Solution 1. Alarm status of an alert zone is incorrect. Incorrect zone normality. Reconfigure the zone. Refer to Chapter 5, Section 5.1. 2. False power out alarms Programmed Recognition Time is too short. AC power is often subject to brief interruptions. To avoid frequent, false alarms, increase the power Recognition Time. Refer to Chapter 5, Section 5.9. 3. The Model 400 does not recognize power failure.
Appendix B: Troubleshooting 4. 5. The Model 400 does not recognize any alarm. The batteries drain prematurely. a) Zones for alarm are disabled. Enable the zones for alarm. Refer to Chapter 5, Section 5.2. b) Programmed Recognition Time is too long. Reprogram Recognition Time. Set the Recognition Time to the minimum required for a monitored condition to become a valid alarm. If possible, test the condition by deliberately creating an alert condition. Refer to Chapter 5, Section 5.3.
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Appendix C: 400 QUICK REFERENCE Appendix C: 400 QUICK REFERENCE Parameter Description Key Sequence* [SET] or [WHAT IS] + [CALL DELAY] Min: 00:00 Max 60:00 (min:sec) Range Default Voice Reps Number of times alarm message is repeated over the phone [SET] or [WHAT IS] + [VOICE REPS] Min: 1 rep Max: 10 reps 3 reps Intercall Time Time delay between phone calls [SET] or [WHAT IS] + [INTERCALL TIME] Min: 00:10 Max: 60:00 (min:sec) 01:00 (min:sec) Max Calls Number of calls until unit self-acknowle
SENSAPHONE 400 User’s Manual Parameter Description TAD Telephone Answering Device Compatibility ID Number Range/ Key Sequence* Response Default [SENSOR ON/OFF] + [TAD] Enable / Disable Sets the unit’s telephone number [SET] + [ID NUMBER] 0-16 Dialout Test Permits testing of dialout Telephone numbers [SET] + [TEST]+ [1-4] 1-4 Output Mode Sets the relay output Mode [SET] + [OUTPUT] 1-4, *, #, PHONE Output Control Switches the relay output On or Off (manual mode) [SENSOR ON/ OFF] + [OUTPU
Appendix D: Accessories Parameter Description Key Sequence Response Default Speaker Mute Turns off the speaker during alarm conditions [SENSOR ON/OFF] + [MUTE] On or Off off Designating A Zone Unused Removes zone from status and alarm reports [SENSOR ON/OFF] + [SET] + [zone #] On or Off On Zone Enable/ Disable Turns zone alarm detection on or off [SENSOR ON/OFF] + [zone#] Enabled / Disabled Enabled Power Alarm Enable/Disable Turns power alarm detection [SENSOR ON/OFF] + [POWER] on or off
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Appendix D: Accessories Appendix D: Accessories The sensors listed below are available from Sensaphone and represent the most commonly used zone devices. Other dry contact sensors, designed for more specialized applications, may also be used. Commercial or industrial electrical supply houses can provide devices to monitor virtually any condition. For further information, contact Sensaphone Customer Service at 877-373-2700.
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Appendix E: Specifications Appendix E: Specifications Alert Zones Number of Zones: 4 (thermistor installed on zone #1 for local temperature monitoring) Zone Connector: terminal block Zone Types: N.O./N.C. contact, 2.8K thermistor ( -20° F to 150° F or -30° C to 65° C ) Zone Characteristics: 5.11K to 2.85V (Short circuit current: 1mA max.) A/D Converter Resolution: 10 bits ±2 LSB Zone Protection: 5.5VDC Metal Oxide Varistor with fast acting diode clamps.
SENSAPHONE 400 User’s Manual Power Supply Power Supply: 120VAC/12VDC 60Hz 6W wall plug-in transformer w/6’ cord. Power Consumption: 1.5 Watts Power Protection: Metal Oxide Varistor Battery Backup: Six size-C alkaline batteries (not included), providing up to 24 hours of back-up time. Environmental Operating Temperature: 32–122° F (0–50° C) Operating Humidity: 0–90% RH non-condensing Storage Temperature: 32°–140° F (0–60° C) Physical Dimensions: 2.1”h x 7.8”w x 8.8”d Weight: 2 lbs.
Appendix F: Returning the Unit for Repair Appendix F: Returning the Unit for Repair In the event that the Model 400 does not function properly, we suggest that you do the following: 1) Record your observations regarding the Model 400’s malfunction. 2) Call the Technical Service Department at 877-373-2700 prior to sending the unit to Sensaphone for repair.
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Appendix G: Test Log Appendix G: Test Log 129
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