SENSAPHONE REMOTE MONITORING SYSTEMS ® Sensaphone 2800 User’s Manual LIT-0136 www .sensaphone .
SENSAPHONE® 2800 Environmental Monitoring System User’s Manual Version 1.
Sensaphone 2800 Manual Every effort has been made to ensure that the information in this document is complete, accurate and up-to-date. Sensaphone assumes no responsibility for the results of errors beyond its control. Sensaphone also cannot guarantee that changes in equipment made by other manufacturers, and referred to in this manual, will not affect the applicability of the information in this manual. Copyright © 2007 by SENSAPHONE® First Edition, version 1.
Important Safety Instructions Your Sensaphone 2800 has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the unit: • Read the installation and operating instructions in this manual carefully. Be sure to save it for future reference. • Read and follow all warning and instruction labels on the product itself.
Sensaphone 2800 Manual • Do not use the telephone to report a gas leak in the vicinity of the leak. CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions: 1. Replace the battery only with the same or equivalent type recommended by the manufacturer. 2. Do not dispose of the battery in a fire. The cell may explode. Check with local codes for possible special disposal instructions. 3. Do not open or mutilate the battery.
FCC Requirements Part 68: The Sensaphone 2800 complies with 47 CFR, Part 68 of the rules. On the side of the unit there is a label that contains, among other information, the Certification Number and the Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your local telephone company.
Sensaphone 2800 Manual If the equipment is causing harm to the telephone network, the telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. Part 15: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Canadian Department of Communications Statement Notice: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Sensaphone 2800 Manual viii
3 YEAR LIMITED WARRANTY PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT. THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
Sensaphone 2800 Manual UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, AT THE WARRANTOR’S OPTION AS TO REPAIR OR REPLACEMENT.
BY WARRANTORS’ NEGLIGENCE.
Sensaphone 2800 Manual 5. LEGAL REMEDIES AND DISCLAIMER: Some jurisdictions may not allow, or may place limits upon, the exclusion and/or limitation of implied warranties, incidental damages and/or consequential damages for some types of goods or products sold to consumers and/or the use of indemnification terms. Thus, the exclusions, indemnification terms and limitations set out above may not apply, or may be limited in their application, to you.
Table of Contents Table of Contents Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii FCC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Canadian Department of Communications Statement . . . . . . . . . . . . vii 3 YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sensaphone 2800 Manual CHAPTER 4: ZONE PROGRAMMING . . . . . . . 34 HOW TO CHOOSE THE RIGHT WIRELESS CHANNEL . . . . . . . . . . . SETTING THE WIRELESS COMMUNICATIONS CHANNEL . . . . . . . MANUAL ZONE CONFIGURATION (Hard-wired zone only) . . . . . ENABLE/DISABLE ZONE ALARMS . . . . . . . . . . . . . . . . . . . . . . . . . . ENABLE/DISABLE SOUND LEVEL ALARM . . . . . . . . . . . . . . . . . . . . ENABLE/DISABLE POWER . . . . . .
Table of Contents VOICE REPETITIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MAX CALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TELEPHONE ANSWERING DEVICE (TAD) COMPATIBILITY . . . . . . . LISTEN-IN TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sensaphone 2800 Manual APPENDIX A: Checking Your Sensaphone 2800 for Proper Operation . . . . . . . . . . . . . . . . . . . . . . . . . 149 APPENDIX B: Replacing the Back-up Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 APPENDIX C: Troubleshooting the 2800 . . . . . . 153 COMMUNICATIONS/DIAL-OUT: . . . . . . . . . . . . . . 154 TEMPERATURE MONITORING: . . . . . . . . . . . . . . .
Chapter 1: Introduction CHAPTER 1: INTRODUCTION Congratulations on your purchase of the Sensaphone 2800. The 2800 is a powerful monitoring, alarm, and event logging system. It can monitor equipment and environmental conditions using four wired universal Zones and four wireless sensors with scaleable range, built-in power failure detection, sound level monitoring, and one relay output for manual control, or automatic control from alarms.
Sensaphone 2800 Manual by a plug-in adapter and has a 6V 3.4AH rechargeable backup battery located behind the panel. Circuitry in the unit will maintain precise charging of the battery system. The unit also includes built-in Line Seizure capability to ensure that the telephone line is available when necesssary.
Chapter 1: Introduction LAYOUT Figure 1: 2800 diagram 1. Grounding Terminal 2. 9vdc Power Terminals 3. Battery Terminals 4. Relay Output Terminals 5. 4 Zone Terminals 6. External Mic Terminals 7. Phone Network/Extension Terminals 8. Programming Keypad 9. Hard-Wired Alarm Zone LEDs 10. Microphone (located behind panel) 11. Wireless Alarm Zone LEDs 12. Sound LED 13. Power LED 14. Battery OK LED 15. Output ON LED 16. Phone-in-use LED 17. System On LED 18.
Sensaphone 2800 Manual TECHNICAL SUPPORT Reading this instruction manual will help you install and program the 2800. Programming and voice recording are performed locally using the built-in keypad. Some programming can also be accessed via touch-tone phone. If there are any questions or problems that arise upon installation or operation, please contact Technical Support at: Sensaphone 901 Tryens Road Aston, PA 19014 Toll-Free Phone: 1-877-373-2700 FAX: 610-558-0222 support@sensaphone.
Chapter 2: Installation CHAPTER 2: INSTALLATION OPERATING ENVIRONMENT The Sensaphone 2800 should be mounted and operated in a clean, dry environment. Locate the unit in a central location to insure that all wireless sensors are within range of the 2800. Do not install the unit inside of a metal cabinet as this will prevent it from communicating with any wireless sensors.
Sensaphone 2800 Manual 5 c” 118” Figure 1: Mounting Dimensions Locking the Enclosure The 2800 enclosure can be locked by installing a small luggage-style padlock through the loop on the front door of the enclosure. See Figure below.
Chapter 2: Installation Grounding Connect a heavy gauge (#14AWG) copper wire to the earth ground terminal on the left end of the panel and connect the other end to a ground rod or metal cold water pipe (See Figure 3). It is extremely important that the earth ground connection be as short as possible. The ground rod should have sufficient depth to provide a low impedance connection to earth. This connection is required for the surge/lightning protection circuits to function properly.
Sensaphone 2800 Manual The 2800 includes compression-type liquid-tight connectors for routing wires into the enclosure. To use these connectors, turn them counter-clockwise to loosen (or open-up) the compression washer. Insert all cables through the two connectors. When finished turn them clockwise to secure and seal the 2800 from the outside environment. If you don't have enough cables to obtain a snug fit you can insert a small piece of soft PVC insulation or rubber tubing to take up the extra space.
Chapter 2: Installation Backup Battery The Sensaphone 2800 includes a 6V 3.4AH sealed lead-acid gelcell rechargeable battery for system back-up in the event of a power failure. The battery will provide approximately 16 hours of backup time. Actual backup time will depend upon the temperature, battery age, dialing activity, and state of the relay output. The battery is located behind the main panel.
Sensaphone 2800 Manual Line Seizure Line seizure gives the 2800 the ability to “seize” the telephone line when it needs to dial out. For example, if an emergency occurs which puts the 2800 in alarm mode, the unit will be able to dial out even if a telephone has been left off the hook. To the right of the LINE terminals is another set of terminals labeled EXT.
Chapter 2: Installation 1. Disable the Zone’s alarm. 2. Wire up the sensor. 3. Configure the Zone. 4. Enable the Zone. Note: If a false alarm occurs while wiring a sensor, you can quickly acknowledge it by pressing the [ALARM/CANCEL] key. See Chapter Five for more information on User Acknowledgment Codes. Temperature: The unit will accept 2.8K or 10K thermistors. These should be wired to a Zone terminal and the adjacent ground terminal.
Sensaphone 2800 Manual 4-20mA signals, infrared motion, and water detection. See chapter 8 for specifications on each sensor. The operating distance between the 2800 and each sensor is about 100’ indoors or 300’ line-ofsight (LOS), depending on the obstructions (walls) and interference sources (other 2.4GHz devices). If the distance from your 2800 to your sensors is too far or there are numerous obstructions, then a wireless repeater must be added between the 2800 and the sensor.
Chapter 2: Installation walls, the reliable wireless distance will be reduced. When the 2800 is communicating directly with the sensors, the line-of-sight distance is 300 feet, and a typical indoor distance with obstructions is approx. 100 feet. When the 2800 is communicating with a repeater, the line-of-sight distance is 4,000 feet, and the typical indoor distance with obstructions is approx. 300 feet. Experimentation may be required to determine actual wireless range.
Sensaphone 2800 Manual When preparing wire for connection to the terminal blocks, strip 4" of insulation from the conductor (see figure below). .25" Figure 6: Wire stripped for connection RECOMMENDED ANTENNA ORIENTATION For optimal wireless performance it is recommended that the antennas of your sensors and 2800 be oriented as shown below. Note that the transmit power is strongest when the antenna’s are parallel to one another as shown by the larger transmit arrows.
Chapter 2: Installation LED Steady Red: Acknowledged alarm exists Sound Alarm: LED Off: Normal LED Blinking Red: Unacknowledged alarm exists LED Steady Red: Acknowledged alarm exists Power Alarm: LED Off: Normal LED Blinking Red: Unacknowledged alarm exists LED Steady Red: Acknowledged alarm exists Battery Alarm: LED Steady Green: Battery condition ok LED Blinking Green: Battery condition low LED off: No battery/criticallly low battery condition Output On: LED On: Output relay on LED Off : Output relay off
Sensaphone 2800 Manual CHAPTER 3: QUICK START GUIDE This section presents a brief guide and some helpful hints for firsttime users of the 2800. Follow the instructions for installation before attempting to program the unit. HOW THE KEYPAD COMMANDS WORK The 2800 uses simple keypad commands to program and check all pertinent parameters. All of the keypad commands begin with either the SET, WHAT IS, or SENSOR ON/OFF keys. The SET key is used to program parameters.
Chapter 3: QuickStart Guide Code is enabled (see Chapter Five), and you enter the incorrect security code, the unit will answer with “Error 2” and offer you a second chance to enter the correct code. ACKNOWLEDGING A FALSE ALARM While programming the unit you may inadvertently set off an alarm. Once an alarm occurs, the unit will start its alarm processing routine, which will prevent you from performing any other keypad function until the alarm is acknowledged.
Sensaphone 2800 Manual CHAPTER 4: ZONE PROGRAMMING This chapter explains the keyboard commands for the monitoring functions of the Sensaphone 2800.
Chapter 4: Zone Programming WiFi Channel 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Recommended 2800 Wireless Channel 3 or 4 3 or 4 3 or 4 3 or 4 1, 3 or 4 1 or 4 1 or 4 1, 2, or 4 1 or 2 1 or 2 1 or 2 1, 2, or 3 1, 2, or 3 1, 2, or 3 SETTING THE WIRELESS COMMUNICATIONS CHANNEL The Sensaphone 2800 and associated sensors must be set to operate on the same wireless channel. There are four possible channels.
Sensaphone 2800 Manual The 2800 will say “Enter channel number” 3. Enter a value between 1-4 4. Press ENTER. The 2800 will say “ok” after several seconds WIRELESS ZONE/SENSOR CONFIGURATION Sensaphone 2800 wireless sensors may be configured individually or all at once. The 2800 can have up to 4 wireless sensors. You can also have 1 repeater to help extend the range of sensors that may be too far from the unit to wirelessly communicate.
Chapter 4: Zone Programming The 2800 will say “Enter zero for automatic configuration”, “Enter zone number for manual configuration”, “Enter pound (#) for Channel configuration” 3. Press “0”, for automatic sensor configuration. The 2800 will say the following: Zone 1 Open/Closed/ Temperature, etc... Zone 2 Open/Closed/ Temperature, etc... Zone 3 Open/Closed/ Temperature, etc... Zone 4 Open/Closed/ Temperature, etc...
Sensaphone 2800 Manual 2. Press the SET key. The 2800 will respond “enter zone number”. 3. Press the wireless sensor zone number (5-8). The 2800 will respond “Wireless sensor x erased”. The led for the selected wireless sensor should turn off. Wireless Sensor Diagnostics You can get detailed diagnostic information for each wireless sensor to assist in determining if your wireless sensors are operating properly.
Chapter 4: Zone Programming 3) Press the Wireless Sensor Zone Number (5-8). The 2800 will respond with information for the selected sensor, or press 0 and you will receive diagnostics for all sensors. A sample report for sensor 5 is described below: “Wireless sensor 5, temperature” “The power is off ” “The battery is OK” “Signal strength is 35 percent” “Error rate is 0.1 percent” HARD-WIRED ZONE CONFIGURATION The 2800 is compatible with normally open, normally closed, 2.
Sensaphone 2800 Manual 2. Press the CONFIGURE key. The 2800 will prompt, “Enter 0 for automatic configuration, enter zone number for manual configuration.” If you press “0”, the 2800 will scan each Zone input and determine the input type. The Zones are now considered normal. If a normally closed Zone becomes open, an alarm will occur. If a normally open Zone becomes closed, an alarm will occur.
Chapter 4: Zone Programming 3. Press the corresponding Zone key (1–4). The 2800 will say “Enter Mode.” 4. Press the key which corresponds to the type of Zone according to the table below: 1: 2: 3: 4: 5: NO Dry Contact NC Dry Contact 2.8K Thermistor (temperature sensor) 10K Thermistor (temperature sensor) 4–20mA 5. Press ENTER. The 2800 will recite the programmed Zone input configuration. ENABLE/DISABLE ZONE ALARMS This function allows you to enable or disable a Zone (1-8) for dialout during an alarm.
Sensaphone 2800 Manual 2. Press the corresponding number key (1–8) of the Zone you want to enable/disable. 2800 will say “Zone (1–8) Alarm On/ Off ” to indicate enabled or disabled respectively. 3. Repeat key sequence to change back to previous setting. ENABLE/DISABLE SOUND LEVEL ALARM This function allows you to enable or disable the sound alarm for dialout.
Chapter 4: Zone Programming To enable/disable power: 1. Press the SENSOR ON/OFF key. 2. Press the power key (0) to enable/disable. 2800 will say “Power Alarm On/Off ” to indicate enabled/disabled. 3. Repeat key sequence to change back to previous setting. CONFIGURE TEMPERATURE SCALE The 2800 can read temperature in degrees Fahrenheit or Celsius. The default is degrees Fahrenheit. To change the Temperature Scale: 1. Press the SENSOR ON/OFF key. 2. Press the F/C key.
Sensaphone 2800 Manual CONFIGURE TABLE RANGE FOR 4–20mA SENSORS The 2800 allows you to create a unique linear table for each 4–20mA sensor. The Table Low (4mA) and Table High (20mA) values are used to define the lower and upper range of your 4–20mA sensor. For example, suppose you are using a 4–20mA transducer to measure the depth of water in a 15 foot well. Simply enter a Table Low value of 0 and a Table High value of 15 and the 2800 will scale the Zone to read between 0 and 15.
Chapter 4: Zone Programming 4. Using the number keys, enter the Table Low value, then press ENTER. The 2800 will say “Enter High Number.” 5. Using the number keys, enter the Table High value and press ENTER. The 2800 will say “OK.” To play back the Table Low and Table High Range: 1. Press the WHAT IS key. 2. Press the TABLE RANGE key. 2800 will say “Enter Zone Number.
Sensaphone 2800 Manual 3) Press the corresponding Zone number (1–8). The 2800 will say “Low” and speak the low table value, then it will say “High” and speak the high table value. ALARM RECOGNITION TIME The Alarm Recognition Time is the length of time an alert condition must be present before a valid alarm exists and dial-out is activated. If a condition exists and then clears within the recognition time, it is not considered an alarm.
Chapter 4: Zone Programming To program the Alarm Recognition Time: 1. Press the SET key. 2. Press the REC TIME key. 2800 will say “Enter Zone Number.” 3. Press the corresponding Zone key (1–8), Power(0), or Sound(9). The 2800 will say “Enter minutes.” 4. Using the number keys, enter minutes. Then press ENTER.
Sensaphone 2800 Manual The 2800 will say “OK, enter seconds.” 5. Using the number keys, enter seconds. Then press ENTER. 2800 will say “OK.” To play back the Alarm Recognition Time: 1. Press the WHAT IS key. 2. Press the REC TIME key. 2800 will say “Enter Zone Number.” 3. Press the corresponding Zone key (1–8), Power(0), or Sound (9). The 2800 will recite the programmed recognition time for that Zone.
Chapter 4: Zone Programming ALARM LIMITS The Alarm Limits determine the level at which a temperature or 4–20mA Zone has reached the alarm threshold. The input value must exceed the Alarm Limit to trip an alarm. Each Zone has a programmable Low and High Alarm Limit. The default settings are Low Limit=0 and High Limit=100. The range of programming for 2.8K thermistors is -109° to 115°F (-85° to 57°C). The range of programming for 10K thermistors is -87° to 168°F (-66° to 76°C).
Sensaphone 2800 Manual 4. Using the number keys, enter a value. Then press ENTER. Limit: To program the High Alarm 1. Press the SET key. 2. Press the HIGH LIMIT key. 2800 will say “Enter Zone Number.” 3. Press the corresponding Zone key (1-8). The 2800 will say “Enter High Alarm Limit.” 4. Using the number keys, enter a value. Then press ENTER.
Chapter 4: Zone Programming To Play back the Low Alarm Limit: 1. Press the WHAT IS key. 2. Press the LOW LIMIT key. 2800 will say “Enter Zone Number.” 3. Press the corresponding Zone key (1–8). 2800 will say the programmed value. To Play Back the High Alarm Limit: 1. Press the WHAT IS key. 2. Press the HIGH LIMIT key. 2800 will say “Enter Zone Number.” 3. Press the corresponding Zone key (1-8). 2800 will say the programmed value.
Sensaphone 2800 Manual ZONE CALIBRATION Due to tolerance variations or other factors, you may need to program an offset to calibrate the sensor. The offset can range from -15 to +15 for Zones configured as temperature, and -100 to +100 for Zones configured as 4–20mA. Setting a positive number will add that number to the Zone reading. Setting a negative number will subtract the programmed value from the Zone reading.
Chapter 4: Zone Programming 4. Enter the number. Then press ENTER. The 2800 will say “OK.” To play back the present calibration: 1. Press the WHAT IS key. 2. Press the CALIBRATE key. 2800 will say “Enter Zone Number.” 3. Press the corresponding Zone key (1–8). The 2800 will recite the programmed calibration. SOUND LEVEL CALIBRATION This feature allows you to program the level of sound that will cause the 2800 to respond to an alarm and dial out.
Sensaphone 2800 Manual tively high noise level, or where a loud noise occurs frequently but is not associated with an alarm. In some applications, it may be desirable to increase sound sensitivity to low sound levels. The sensitivity setting (calibration) for Sound Alarm monitoring ranges from 1 to 160. A value of 1 makes the microphone the MOST sensitive to changes in sound. The value 160 makes the microphone the LEAST sensitive to sound. The default value is 32. To calibrate the Sound Level: 1.
Chapter 4: Zone Programming To play back the Sound Level calibration: 1. Press the WHAT IS key. 2. Press the CALIBRATE key. 2800 will say “Enter Zone Number.” 3. Press the SOUND key. The 2800 will recite the programmed sound sensitivity level. DESIGNATING A ZONE AS UNUSED This feature allows you to mark selected Hard Wired Zones, Power, or Sound as unused, which will prohibit them from going into alarm and will also leave them out of the status report.
Sensaphone 2800 Manual 3. Press the corresponding number of the Zone you wish to mark as unused. The 2800 will respond by saying Zone 1–8, Power, or Sound “Off/ On.” Repeat the key sequence to place the Zone back in use. EXIT DELAY The Exit Delay feature is useful when you are using your 2800 for security monitoring. This feature allows you to exit a building without tripping a security alarm.
Chapter 4: Zone Programming To use exit delay, initiate the Status Report. 1. Press WHAT IS. 2. Press STATUS. The 2800 recites the full Status Report; during this time, you are able to exit the monitored area without tripping an alarm. TEMPERATURE-ONLY STATUS REPORT You can receive a limited status report that only includes inputs configured as temperature. This can be useful when you don't care to listen to the entire status report. To initiate a Temperature-only Status Report: 1.
Sensaphone 2800 Manual CHAPTER 5 : COMMUNICATION PROGRAMMING This chapter explains the keyboard commands for programming the communications functions of the 2800.
Chapter 5: Communication Programming DATE and TIME The 2800 has an internal clock/calendar that is used to time-stamp events and maintain alarm history. To program the date and time: 1. Press SET, followed by the DATE/TIME key. 2. The unit will say “Enter the date.” Enter the date in month/day/ year (mm/dd/yy) format using two digits for each. For example, if the date was January 7, 2005 you would enter 010705, then press ENTER. 3. Next, the unit will say “OK, enter the time.
Sensaphone 2800 Manual VOICE MESSAGES The 2800’s digital speech recording feature allows you to record custom messages for each of the eight Zones and an ID Message. This means that when the 2800 calls you during an alarm, you will hear a personalized Voice Message identifying the unit and telling you exactly what alarm condition exists. You can record a separate message for each of the eight Zones. The message can run a maximum of 4.6 seconds. The ID Message can be a maximum of 5.3 seconds.
Chapter 5: Communication Programming 2. Press the MESSAGE key. 3. Press the ID key (number 0 key). The 2800 will play back your recorded message. The Zone Messages are used to identify the device or condition being monitored such as temperature, humidity, equipment alarms, security alarms, etc. To program the Voice Message for a Zone: 1. Press the SET key. 2. Press the MESSAGE key. The 2800 will say, “Enter Message Number.” 3. Press the number key for the corresponding Zone. 4.
Sensaphone 2800 Manual To play back the message for a Zone: 1. Press the WHAT IS key. 2. Press the MESSAGE key. 3. Press the corresponding Zone number key. The 2800 will play back your recorded message. To erase a Zone or ID message: 1. Press the SENSOR ON/OFF key. 2. Press the MESSAGE key. The 2800 will say “Enter message number.
Chapter 5: Communication Programming 3. Press the Zone Number or ID key. The 2800 will say, “Message erased.” ID NUMBER The ID Number is the identification number of the 2800. This number is typically the telephone number where the unit is installed, or it may be designated using any number that best suits your application. The purpose of the ID Number is to immediately provide the source of any alarm, especially when using multiple 2800 units in a complex monitoring system.
Sensaphone 2800 Manual 3. The unit will say “Enter ID number.” Using the number keys, enter the unit’s phone number, then press ENTER. If the number was accepted, the 2800 will say “OK.” To play back the ID Number: 1. Press the WHAT IS key. 2. Press the ID key (number 0 key). The 2800 will recite the ID Number. To erase the ID Number: 1. Press the SET key. 2. Press the ID key (number 0 key). The 2800 will say “Enter ID Number.
Chapter 5: Communication Programming 3. Press the ENTER key. The 2800 will say “ID Number erased.” ALARM DIAL-OUT TELEPHONE NUMBERS The Sensaphone 2800 will dial up to eight 48-digit phone numbers to report alarm conditions. These are the numbers that will be called during an alarm dial-out. The unit can deliver an alarm message via voice telephone call or numeric page. The telephone numbers are dialed sequentially 1 through 8.
Sensaphone 2800 Manual 3. Select an assigned phone number (keys 1–8) to represent the new telephone number entry. 2800 will respond “Enter number.” 4. Enter the phone number using the number keys, and then press ENTER. Be sure to enter “1” + area code if required. If installed on a PBX system, be sure to enter a dialing prefix, such as “9” if required. 2800 will say “OK.” To play back a programmed dial-out telephone number: 1. Press the WHAT IS key 2. Press the PHONE NUMBER key.
Chapter 5: Communication Programming 3. Select an assigned Phone number (keys 1–8). The 2800 will recite the number programmed. If there is no number programmed, 2800 will say “No number.” To erase a dial-out telephone number: 1. Press the SET key. 2. Press the PHONE NUMBER key. The 2800 will say “Enter Number.” 3. Select an assigned Phone Number (keys 1–8), and press ENTER. The 2800 will say “Number (1–8) erased.
Sensaphone 2800 Manual the automatic answer detection and timing from the 2800 is incompatible with the paging service, and the Manual mode must be used. Note: If your phone system requires you to dial a ‘9’ followed by a pause to get an outside line, you must use Manual mode and insert pauses at the end of the number. When the 2800 calls your Numeric Pager it will leave the programmed ID Number along with the Zone number that is in alarm.
Chapter 5: Communication Programming 5. Enter the pager number using the number keys. Then press ENTER. The 2800 will say “OK.” To program a NUMERIC PAGER using the MANUAL Mode: 1. Press the SET key 2. Press the PHONE NUMBER key. 2800 will say “Enter Number.” 3. Select which Phone number to program. Press any unassigned number key (keys 1–8) to represent the new telephone number entry. 2800 will respond: “Enter number.” 4. Press CODE 1 (This tells 2800 this is a Numeric pager call).
Sensaphone 2800 Manual 5. Enter the pager telephone number using the number keys. 6. Press the PAUSE key twice. Note: Depending on your pager service, you may need to insert a longer or shorter delay (additional/ fewer pauses). Two pauses is the recommended starting point. Use the Dial-out Test Mode to help determine the proper number of pauses for your pager service.
Chapter 5: Communication Programming 3. Select the programmed Phone Number from the number keys (keys 1–8). The 2800 will recite the type of call, “pager,” followed by the pager number assigned to that key. SPECIAL DIALING OPTIONS The 2800 has provisions for special dialing requirements. These include dialing a * or #, inserting a two-second pause, or forcing the system to wait for the called party to answer.
Sensaphone 2800 Manual • The 2800 can be instructed to wait for the call to be answered before dialing additional digits. This is useful if you need to call a company’s main number and then dial additional digits to go to a specific extension (Example: 888-555-1200—wait for answer—227). Note that the unit will automatically wait for answer after dialing the last programmed digit. Press CODE 2 to make the unit wait for an answer, as in the example.
Chapter 5: Communication Programming 2. Press the TEST key. The 2800 will say “Enter Number.” 3. Press a number key (1–8) corresponding to the phone number entry you wish to test, and press ENTER. The 2800 will dial the number and announce the date and time for voice calls, or send its ID number for pager calls. To manually dial a phone number: 1. Press the SET key. 2. Press the TEST key. The 2800 will say “Enter number.” 3. Press 0 then enter to enter manual dialing mode.
Sensaphone 2800 Manual ALARM ACKNOWLEDGMENT CODES When the 2800 detects an alarm, it starts dialing each telephone number until it receives acknowledgment or reaches the maximum number of calls. There are two acknowledgment modes: The default, Single-User mode, is for users who are not concerned with knowing who responds to and acknowledges the alarm. In this mode, the default code of “555” is used.
Chapter 5: Communication Programming 3. Press a number (1–8) to assign the user. The 2800 will say “Enter code.” 4. Enter the additional four digits of your personal code. The 2800 will say “OK.” To play back an Acknowledgment Code: 1. Press WHAT IS 2. Press CODE 3. Press an assigned number entry 1–8. The 2800 will recite the Acknowledgment Code for the selected telephone number entry. NOTE: In default Single-User mode, the unit will announce “555” immediately after pressing the CODE key.
Sensaphone 2800 Manual To erase an Acknowledgment Code: 1. Press the SET key. 2. Press the CODE key. The 2800 will say “Enter Code Number.” 3. Press an assigned user number, 1–8. 4. Press the ENTER key. The 2800 will say “Code [number] Erased.” NOTE: If no User Codes are programmed, the unit automatically defaults to Single-User mode (i.e., the default code of “555”). ALARM HISTORY The 2800 will retain historical information on the last 10 alarms.
Chapter 5: Communication Programming To hear the Alarm History: 1. Press the WHAT IS key. 2. Press the HISTORY key. The unit will recite the history for the last 10 alarms. A sample report is shown below: “Zone 1 (custom message) alarm high at 3:31pm April 8, 2007 acknowledged by number 4” “Zone 8 (custom message) alarm low at 2:35am March 27, 2007 acknowledged by number 1” In Single-User mode, the report will state “Alarm acknowledged” for alarms acknowledged via telephone.
Sensaphone 2800 Manual To program as either Tone or Pulse: 1. Press the SENSOR ON/OFF key. 2. Press the PHONE NUMBER(T/P) key. The unit will say “Tone” to indicate that Tone dialing is enabled, it will say “Pulse” when pulse dialing is enabled. RINGS UNTIL ANSWER The Rings Until Answer is the number of rings that must occur before 2800 answers the phone. This value can be from 1 to 15. The default value is 4. To program Rings Until Answer: 1. Press the SET key 2. Press the RINGS key.
Chapter 5: Communication Programming The 2800 will say “OK.” To play back the Rings Until Answer: 1. Press the WHAT IS key 2. Press the RINGS key. The 2800 will recite the programmed value. CALL DELAY TIME The call delay time is the length of time the 2800 will announce an alarm before it starts the dial-out sequence. This only applies to the first call. To set delay time between calls, see INTERCALL TIME. The default call delay time is 30 seconds. It can be programmed from 0 to 60 minutes.
Sensaphone 2800 Manual 3. Enter the number of minutes using the number keys. Then press ENTER. To keep the previous setting, just press ENTER. The 2800 will say “Enter Seconds.” 4. Using the number keys, enter the number of seconds, and then press ENTER. To keep the previous setting, just press ENTER. The 2800 will say “OK.” To play back the call delay time: 1. Press the WHAT IS key 2. Press the CALL DELAY key The 2800 will recite the programmed time.
Chapter 5: Communication Programming INTERCALL TIME The Intercall Time is the programmable period of time the 2800 waits between making alarm phone calls. Intercall Time is activated only after alarm dial-out to the first telephone number fails to be acknowledged. This period can be programmed from 10 seconds to 60 minutes. The default Intercall Time is 30 seconds.
Sensaphone 2800 Manual 3. Using the number keys, enter the number of minutes, and then press ENTER. To keep the previous setting, just press ENTER. The 2800 will say “Enter seconds.” 4. Using the number keys, enter the number of seconds, and press ENTER. To keep the previous setting, just press ENTER. The 2800 will say “OK.” To play back the Intercall Time: 1. Press the WHAT IS key 2. Press the INTERCALL TIME key The 2800 will recite the programmed time.
Chapter 5: Communication Programming CALL PROGRESS The 2800 monitors call progress when it dials out for an alarm. If 2800 encounters a busy signal or receives no answer after ten rings, the unit hangs up, waits the programmed intercall time and then dials the next phone number. When dialing some beeper/pager services, the line may be answered before receiving a ringback. This may interfere with the call progress detection and result in a failed call to certain phone systems or beeper/pager services.
Sensaphone 2800 Manual 2. Press the VOICE REPS key. The 2800 will say, “Enter number.” 3. Using the number keys, enter a value and then press ENTER. The 2800 will say “OK.” To play back the number of voice repetitions: 1. Press the WHAT IS key. 2. Press the VOICE REPS key. The 2800 will recite the number programmed. MAX CALLS The 2800 has the ability to acknowledge itself by using the Max Calls function. The unit keeps a count of the number of phone calls it makes for a particular alarm.
Chapter 5: Communication Programming NOTE: If only one Phone Number is programmed, 2800 will dial a maximum of 15 times, regardless of the programmed value of max calls, as required by FCC rules. To program Max Calls: 1. Press the SET key. 2. Press the MAX CALLS key. 2800 will say “Enter number.” 3. Using the number keys, enter a value, then press ENTER. The 2800 will say “OK.” To play back Max Calls: 1. Press the WHAT IS key. 2. Press the MAX CALLS key The 2800 will recite the value of max calls.
Sensaphone 2800 Manual TELEPHONE ANSWERING DEVICE (TAD) COMPATIBILITY The 2800 can be used on the same telephone line as a telephone answering device, such as an answering machine, fax machine, or modem. This feature allows you to call in to the 2800 and bypass the answering device. Default setting is Off [disabled]. To use TAD: 1. Program the 2800’s Rings Until Answer to a greater number than the rings until answer for your answering device. For example, 2800 RINGS = 5, device rings = 3. 2.
Chapter 5: Communication Programming To program the Listen-In Time: 1. Press the SET key. 2. Press the LISTEN TIME key. The 2800 will say “Enter seconds.” 3. Using the number keys, enter the seconds, then press ENTER. The 2800 will say “OK.” To play back the Listen-in Time: 1. Press the WHAT IS key. 2. Press the LISTEN TIME key The 2800 will recite the time programmed. REMOTE PROGRAMMING SECURITY CODE (LOCK) The 2800 can be locked to prevent unauthorized call-in access to its programming.
Sensaphone 2800 Manual record messages, you must call in and unlock the 2800 by entering the four-digit lock/unlock code. If you enter the correct code, you will gain access to the 2800 to use the phone commands. If you enter the incorrect code, the 2800 will say “Error 2” and allow you a second chance to enter the correct code. If the second attempt is also wrong, the unit will say “Error 2, good-bye” and disconnect. You cannot program or change the lock code remotely.
Chapter 5: Communication Programming To play back the security code: 1. Press the WHAT IS key. 2. Press the LOCK key. The 2800 will recite the security code. To remove the security code: 1. Press the SET key. 2. Press the LOCK key. The 2800 will say “Enter security code.” 3. Press ENTER. The 2800 will say “Security code erased.” SPEAKER MUTE When the 2800 dials out with an alarm, it recites the alarm message over the phone and from its internal speaker.
Sensaphone 2800 Manual 2. Press the MUTE key The 2800 will say “Mute On” to indicate that the speaker mute is on. It will say “Mute Off ” to indicate when the speaker mute is off. 3. Repeat key sequence to change back to previous setting. CALLBACK ACKNOWLEDGMENT This is an optional feature that can be enabled using the keypad (default=disabled). It allows an alarm to be acknowledged simply by calling the unit and letting the line ring 10 times.
Chapter 5: Communication Programming 91
Sensaphone 2800 Manual CHAPTER 6: CONTROLLING THE OUTPUT The 2800 includes a relay output that can be used to control a light, siren, or other device. The output is a Form-C Normally Open/ Normally Closed mechanical relay and is rated for up to 120VAC 2A. A sample wiring diagram is shown below: Figure 1: Relay output connected to alarm The output can be programmed to operate in one of 7 automatic modes or it can operate in manual mode (default).
Chapter 6: Controlling the Output Mode 6: Output on when zone 6 goes into alarm. Off when alarm is acknowledged. Mode 7: Output on when zone 7 goes into alarm. Off when alarm is acknowledged. Mode 8: Output on when zone 8 goes into alarm. Off when alarm is acknowledged. Mode 9: Output on when a Sound alarm occurs. Off when alarm is acknowledged. Mode 10: Output on when a Power alarm occurs. Off when alarm is acknowledged. Mode 11: Output on when any alarm occurs. Off when all alarms are acknowledged.
Sensaphone 2800 Manual To program the Output Mode: 1. Press the SET key. 2. Press the OUTPUT key. The 2800 will say “Enter output mode.” 3. Using the number keys, enter a value for the output mode. 4. Press the ENTER key. The 2800 will say “OK” and recite a description of the mode selected, such as “Automatic on Zone 1” or “Manual.” NOTE: When Mode 11 is selected, the 2800 will simply say “Automatic on Alarm,” meaning that the output will automatically turn on when any alarm occurs.
Chapter 6: Controlling the Output To play back the programmed Output Mode: 1. Press WHAT IS. 2. Press OUTPUT. The 2800 will recite the programmed output mode.
Sensaphone 2800 Manual CHAPTER 7: OPERATION After installation and programming have been completed, the Sensaphone 2800 is fully operational. This chapter explains how the 2800 operates. ALARM DIALOUT AND ACKNOWLEDGMENT There are three stages to a complete alarm event: 1) Alarm Recognition, 2) Alarm Notification, 3) Acknowledgment. NOTE: Not all alert conditions will go through each stage. For example, some may not meet the recognition time. Alarm Recognition 1.
Chapter 7: Operation Below is an example of what the 2800 might say during a typical “voice” dialout: “Hello, this is 555-2278, ‘Acme Medical Laboratory,’ Zone One, ‘Temperature in Refrigerator One,’ a high temperature alarm exists, it is now 50 degrees Fahrenheit, too high. Listen to sound for ten seconds.” “Hello, this is 555-2278, ‘Acme Medical Laboratory,’ Zone One, ‘Temperature in Refrigerator One,’ a high temperature alarm exists, it is now 50 degrees Fahrenheit, too high.
Sensaphone 2800 Manual ALARM ACKNOWLEDGMENT Alarm Acknowledgment—Voice Dialout Repeated below is the same example of what the 2800 might say during a typical “voice” dialout: “Hello, this is 555-2278, ‘Acme Medical Laboratory,’ Zone One, ‘Temperature in Refrigerator One,’ a high temperature alarm exists, it is now 50 degrees Fahrenheit, too high. Listen to sound for ten seconds.
Chapter 7: Operation Alarm Acknowledgment—Numeric Pager Dialout The 2800 will dial out to your pager service and leave a number on the display of your beeper. (See Chapter Five) The unit will then hang up without speaking a voice message and wait for you to call back and enter an acknowledgment code. This waiting period is called the INTERCALL TIME.
Sensaphone 2800 Manual NOTE: An alarm cannot be acknowledged using a pulse (rotary) telephone unless the Callback Acknowledgment feature is enabled. TIP: When the 2800 is programmed to make calls to pagers, make sure the intercall delay time is long enough to give the person carrying the pager some time to get to a phone to call the unit back. Alarm Acknowledgment—Automatic (Max Calls) The 2800 has the ability to acknowledge itself by using the Max Calls function.
Chapter 7: Operation “Zone two, ‘Temperature in refrigerator two,’ 40 degrees Fahrenheit, OK “Zone three, ‘Water pressure monitor,’ OK “Zone four, ‘Nitrogen gas tank level in percent,’ 15, too low, acknowledged alarm exists Wireless sensor five, ‘room humidity’, 45, OK Wireless sensor six, ‘water detector’, OK Wireless sensor seven, ‘motion detector’, OK Wireless sensor eight, ‘ups alarm’, OK “The Sound is OK” “The Power is ON” “The Battery is OK” “The Output is off ” “Listen to the sound for 10 seconds” “
Sensaphone 2800 Manual The commands are put together based on the letters of a touch-tone telephone. See typical telephone keypad layout below. Figure 1: A telephone keypad Many of the commands use three letters that represent an abbreviation of the selected command. For example, to Set a High limit on Zone 1 you would press S + H + 1 (or in numeric form 7 + 4 + 1) The tables below list all of the touch-tone commands that are supported. Commands are listed in both character and numeric formats.
Chapter 7: Operation Description Touch-Tone Command What Is Zone Low Limit W(9) + L(5) + (zone number) + (value)+ # The following commands are used to set or recite the High Alarm Limit for any Zone.
Sensaphone 2800 Manual Description Touch-Tone Command Play a Message W(9) + M(6) + (entry 0–8) Control the Relay Output The following commands will allow you to check the status of the relay output and to toggle the Relay Output On and Off.
Chapter 7: Operation 2800 will respond with “OK” and you can proceed to enter the commands. If entered incorrectly, the unit will give you one more chance. If it is incorrect a second time, the unit will say “Error, goodbye” and hang up.
Sensaphone 2800 Manual CHAPTER 8: WIRELESS SENSORS WSR-0100 WIRELESS INDOOR TEMPERATURE SENSOR INTRODUCTION The WSR-0100 Wireless Indoor Temperature sensor is designed to work with the Sensaphone 2800 Environmental Monitoring System. This sensor includes a built-in radio transmitter and temperature element for monitoring temperature wherever the device is installed.
Chapter 8: Sensors MOUNTING The temperature sensor can be mounted directly on a flat surface or attached to a plastic single-gang electrical outlet box. Consideration should be given as to whether or not an electrical outlet will be required if using the optional power supply. Mount the sensor as high as possible to provide for optimal wireless transmission.
Sensaphone 2800 Manual CHANNEL SELECTION The Sensaphone 2800 and associated sensors must be set to operate on the same wireless channel. There are four possible channels. If you will be installing more than one 2800 unit in the same area you must configure each system on its own channel. By default the 2800 and sensors are set to channel one. To change the channel on the sensor, remove the cover using the hex key. Turn the hex screws clockwise until the cover easily slides off.
Chapter 8: Sensors – AAA + – AAA + – AAA + + +SENSOR- - +PWR- If you will be installing the optional 5V power supply, connect the wire marked “+” to the “+” screw terminal and connect the wire marked “-” to the “-” terminal on the PWR terminal strip. Next, plug-in the adapter. After you have configured the channel, installed the AAA batteries and/or connected the AC power supply, replace the cover and secure it by turning the two hex screws on the bottom of the cover counterclockwise.
Sensaphone 2800 Manual REPLACING THE TEMPERATURE ELEMENT The internal temperature element (2.8K thermistor) can be replaced with an external probe for monitoring temperature within a refrigerator/freezer or other harsh environment. Sensaphone part # FGD-0101 is a weatherproof temperature probe that is ideally suited for this purpose. Before installing the probe you may want to disable the corresponding input channel on the 2800 to prevent an alarm from occurring while changing the probe.
Chapter 8: Sensors WSR-0101 WIRELESS INDOOR DRY CONTACT SENSOR INTRODUCTION The WSR-0101 Wireless Indoor Dry Contact sensor is designed to work with the Sensaphone 2800 Environmental Monitoring System. This sensor includes a built-in radio transmitter and input terminals for connecting to any normallyopen or normally closed output. (Use of this device with solid-state outputs is not recommended.) The sensor comes with 3 AAA alkaline alkaline batteries which will power the sensor for up to 3 years.
Sensaphone 2800 Manual MOUNTING The dry contact sensor can be mounted directly on a flat surface or attached to a plastic single-gang electrical outlet box. Consideration should be given as to whether or not an electrical outlet will be required if using the optional power supply. Mount the sensor as high as possible to provide for optimal wireless transmission.
Chapter 8: Sensors CHANNEL SELECTION The Sensaphone 2800 and associated sensors must be set to operate on the same wireless channel. There are four possible channels. If you will be installing more than one 2800 unit in the same area you must configure each system on its own channel. By default the 2800 and sensors are set to channel one. To change the channel on the sensor, remove the cover using the hex key. Turn the hex screws clockwise until the cover easily slides off.
Sensaphone 2800 Manual BATTERY INSTALLATION The Wireless Indoor Dry Contact Sensor can operate for up to 3 years on a set of AAA alkaline batteries. The Sensaphone 2800 will notify you when the batteries are starting to get low. If you prefer you can install the optional plug-in power supply and use the batteries as a back-up in the event of an AC power failure.
Chapter 8: Sensors NOTE: If the sensor has only batteries installed and it is not configured for communication with the 2800, it will consume maximum power trying to establish communication and result in premature battery failure. COMMUNICATING WITH THE 2800 The sensor will communicate with the Sensaphone 2800 every 20 seconds. See chapter 4 for information on setting the wireless channel in the 2800 and for adding a sensor.
Sensaphone 2800 Manual WSR-0102 WIRELESS POWER FAILURE SENSOR INTRODUCTION The WSR-0102 Wireless Indoor Power Failure sensor is designed to work with the Sensaphone 2800 Environmental Monitoring System. This sensor includes a built-in radio transmitter, AAA alkaline batteries and a wall plug in power supply. The sensor will detect a loss of power at the outlet where the power supply is attached.
Chapter 8: Sensors MOUNTING The power failure sensor can be mounted directly on a flat surface or attached to a plastic single-gang electrical outlet box. Make sure there is an electrical outlet nearby. Mount the sensor as high as possible to provide for optimal wireless transmission. When installed within a building where the wireless signal must travel through several obstructions, the sensor should be located within 100’ of the Sensaphone 2800 or within 100’ of a repeater.
Sensaphone 2800 Manual CHANNEL SELECTION The Sensaphone 2800 and associated sensors must be set to operate on the same wireless channel. There are four possible channels. If you will be installing more than one 2800 unit in the same area you must configure each system on its own channel. By default the 2800 and sensors are set to channel one. To change the channel on the sensor, remove the cover using the hex key. Turn the hex screws clockwise until the cover easily slides off.
Chapter 8: Sensors BATTERY INSTALLATION The sensor uses the wall plug-in power supply to both sense the presence of power and also to power the device, so that it can communicate with the 2800. The alkaline batteries are used to power the device when main AC power fails. As a result, the batteries will likely last for several years, however they should still be replaced after a few years to insure that they will be able to power the device when needed.
Sensaphone 2800 Manual NOTE: If the sensor has only batteries installed and it is not configured for communication with the 2800, it will consume maximum power trying to establish communication and result in premature battery failure. COMMUNICATING WITH THE 2800 The sensor will communicate with the Sensaphone 2800 every 20 seconds. See chapter 4 for information on setting the wireless channel in the 2800 and for adding a sensor.
Chapter 8: Sensors WSR-0103 WIRELESS INDOOR HUMIDITY SENSOR INTRODUCTION The WSR-0103 Wireless Indoor Humidity sensor is designed to work with the Sensaphone 2800 Environmental Monitoring System. This sensor includes a built-in radio transmitter and humidity sensor element for monitoring humidity wherever the device is installed. The sensor comes with 3 AAA alkaline batteries which will power the sensor for up to 3 years.
Sensaphone 2800 Manual MOUNTING The humidity sensor can be mounted directly on a flat surface or attached to a plastic single-gang electrical outlet box. Consideration should be given as to whether or not an electrical outlet will be required if using the optional power supply. Mount the sensor as high as possible to provide for optimal wireless transmission.
Chapter 8: Sensors CHANNEL SELECTION The Sensaphone 2800 and associated sensors must be set to operate on the same wireless channel. There are four possible channels. If you will be installing more than one 2800 unit in the same area you must configure each system on its own channel. By default the 2800 and sensors are set to channel one. To change the channel on the sensor, remove the cover using the hex key. Turn the hex screws clockwise until the cover easily slides off.
Sensaphone 2800 Manual BATTERY INSTALLATION The Wireless Indoor Humidity Sensor can operate for up to 3 years on a set of AAA alkaline batteries. The Sensaphone 2800 will notify you when the batteries are starting to get low. If you prefer you can install the optional plug-in power supply and use the batteries as a back-up in the event of an AC power failure.
Chapter 8: Sensors maximum power trying to establish communication and result in premature battery failure. COMMUNICATING WITH THE 2800 The sensor will communicate with the Sensaphone 2800 every 20 seconds. See chapter 4 for information on setting the wireless channel in the 2800 and for adding a sensor.
Sensaphone 2800 Manual WSR-0104 WIRELESS INDOOR 4-20MA SENSOR INTRODUCTION The WSR-0104 Wireless Indoor 4-20mA sensor is designed to work with the Sensaphone 2800 Environmental Monitoring System. This sensor includes a built-in radio transmitter, 4-20mA input and a 24V loop power supply. The sensor can be used to monitor the output of any 4-20mA transducer. The sensor comes with a plug-in power supply and 3 AAA alkaline batteries which will power the sensor for several hours if main AC power fails.
Chapter 8: Sensors MOUNTING The 4-20mA sensor can be mounted directly on a flat surface or attached to a plastic single-gang electrical outlet box. Make sure there is an electrical outlet nearby. Mount the sensor as high as possible to provide for optimal wireless transmission. When installed within a building where the wireless signal must travel through several obstructions, the sensor should be located within 100’ of the Sensaphone 2800 or within 100’ of a repeater.
Sensaphone 2800 Manual CHANNEL SELECTION The Sensaphone 2800 and associated sensors must be set to operate on the same wireless channel. There are four possible channels. If you will be installing more than one 2800 unit in the same area you must configure each system on its own channel. By default the 2800 and sensors are set to channel one. To change the channel on the sensor, remove the cover using the hex key. Turn the hex screws clockwise until the cover easily slides off.
Chapter 8: Sensors POWER SUPPLY AND BATTERY INSTALLATION The 4-20mA sensor is powered by a 5VDC plug-in power supply (included). Three AAA alkaline batteries are used as a back-up in the event of an AC power failure. The battery back-up time is totally dependent upon the average current in the loop - approximately three to six hours. Connect the power supply wires to the PWR terminals.
Sensaphone 2800 Manual series wireless sensors. Remove the batteries from the sensor if you will be taking it out of service for a period of time. NOTE: If the sensor has only batteries installed and it is not configured for communication with the 2800, it will consume maximum power trying to establish communication and result in premature battery failure. COMMUNICATING WITH THE 2800 The sensor will communicate with the Sensaphone 2800 every 20 seconds.
Chapter 8: Sensors WSR-0105 WIRELESS MOTION DETECTOR Introduction The WSR-0105 Wireless Motion Detector is designed to work with the Sensaphone 2800 Environmental Monitoring System. This sensor includes a built-in radio transmitter, and three AA alkaline batteries to power the device. The batteries will provide up to three years of service. The device will detect motion of heat sources using infared sensing technology and transmit this information to the Sensaphone 2800 using wireless technology.
Sensaphone 2800 Manual MOUNTING 1. Remove front cover from sensor by placing a flathead screwdriver in slot located on side of sensor, then rotate the screwdriver. Screwdriver Slot Figure 1 Warning: Do not face sensor toward the sun with the cover off. This will damage the sensor. 2. Carefully remove the board from the pegs before attempting to screw the back plate to the wall. Screw Mounting Holes Figure 2 3.
Chapter 8: Sensors (Figure 3) or in a corner mount position (Figure 4). Recommended (most effective) mounting height is 4.5 feet. Mounting Screws WALL Figure 3: Surface mounting the Sensor Mounting Screw WALL Mounting Screw WALL Figure 4: Corner Mounting the Sensor CHANNEL SELECTION The Sensaphone 2800 and associated sensors must be set to operate on the same wireless channel. There are four possible channels.
Sensaphone 2800 Manual A0 A1 1 0 A0 A1 1 CH1 A0 A1 1 0 CH3 0 A0 A1 CH2 1 0 CH4 BATTERY INSTALLATION The Wireless Motion Detector can operate for up to 3 years on a set of AA alkaline batteries. The Sensaphone 2800 will notify you when the batteries are starting to get low. Always use Alkaline type batteries in this device.
Chapter 8: Sensors BATTERY INFORMATION The projected battery life is dependent upon many factors including: rated capacity of battery, state of charge, temperature, and sensor distance from the 2800 (or repeater). The farther a sensor is from its receiver the more power it will require to transmit its signal, thus reducing battery life. Higher temperatures will also decrease battery life. Always use high quality alkaline batteries in Sensaphone 2800 series wireless sensors.
Sensaphone 2800 Manual WSR-0106 WIRELESS SPOT WATER DETECTION SENSOR INTRODUCTION The WSR-0106 Wireless Spot Water Detection Sensor is designed to work with the Sensaphone 2800 Environmental Monitoring System. This sensor includes a builtin radio transmitter and water sensing probes for monitoring for the presence of water at a particular location. The sensor comes with 3 AA alkaline batteries which will power the sensor for up to 3 years.
Chapter 8: Sensors Figure 1 Next, locate the jumpers on the circuit board as shown in Figure 2. AA – + AA – + AA – A0 A1 1 0 + 1 0 Figure 2 Remove all power from the sensor by taking out the batteries. Figure 3 shows how to configure the jumpers for a particular channel.
Sensaphone 2800 Manual BATTERY INSTALLATION After you have configured the channel, install the AA alkaline batteries (as shown in Figure 2), replace the cover and secure it by replacing the four screws on the bottom of the enclosure. BATTERY INFORMATION The projected battery life is dependent upon many factors including: rated capacity of battery, state of charge, temperature, and sensor distance from the 2800 (or repeater).
Chapter 8: Sensors Operating Frequency: ISM 2.
Sensaphone 2800 Manual WSR-0107 WIRELESS ZONE WATER DETECTION SENSOR INTRODUCTION The WSR-0107 Wireless Zone Water Detection Sensor is designed to work with the Sensaphone 2800 Environmental Monitoring System. This sensor includes a built-in radio transmitter and ten feet of water sensing cable for monitoring for the presence of water in a particular area. The size of the monitored area can be extended by attaching additional lengths of WaterRope (FGD-0063) to the end of the included WaterRope.
Chapter 8: Sensors CHANNEL SELECTION The Sensaphone 2800 and associated sensors must be set to operate on the same wireless channel. There are four possible channels. If you will be installing more than one 2800 unit in the same area you must configure each system on its own channel. By default the 2800 and sensors are set to channel one. To change the channel on the sensor, remove the cover by removing the four outer screws on the bottom of the enclosure.
Sensaphone 2800 Manual 1 1 0 1 0 A0 A1 CH1 CH3 1 0 A0 A1 1 0 0 1 0 A0 A1 A0 A1 CH2 CH4 1 0 1 0 Figure 3 BATTERY INSTALLATION After you have configured the channel, install the AA alkaline batteries (as shown in Figure 2), replace the cover and secure it by replacing the four screws on the bottom of the enclosure.
Chapter 8: Sensors COMMUNICATING WITH THE 2800 The sensor will communicate with the Sensaphone 2800 every 20 seconds. See chapter 4 for information on setting the wireless channel in the 2800 and for adding a sensor. SPECIFICATIONS Operating Temperature Range: 32° to 122° F (0° to 50° C) Operating Humidity Range: 5- 95% RH non-condensing Range (Indoor/Urban): Up to 100’ (30m) Range (Line-of-sight): Up to 300’ (100m) Transmit Power Output: 1mW (0dBm) Operating Frequency: ISM 2.
Sensaphone 2800 Manual WSR-0199 WIRELESS REPEATER INTRODUCTION The WSR-0199 Wireless Repeater is designed to work with the Sensaphone 2800 Environmental Monitoring System. The wireless repeater allows you to have greater distance between your wireless sensors and the Sensaphone 2800. It contains a more powerful radio transceiver which can transmit up to 300’ indoors and up to 4,000’ (line-of-sight). Only one repeater can be used per Sensaphone 2800.
Chapter 8: Sensors MOUNTING The wireless repeater can be mounted directly on a flat surface or attached to a plastic single-gang electrical outlet box. Make sure there is an electrical outlet nearby. Mount the device as high as possible to provide for optimal wireless transmission. When installed within a building where the wireless signal must travel through several obstructions, the device should be located within 300’ of the Sensaphone 2800 and within 100’ of any sensors.
Sensaphone 2800 Manual CHANNEL SELECTION The Sensaphone 2800 and associated repeater must be set to operate on the same wireless channel. There are four possible channels. If you will be installing more than one 2800 unit in the same area you must configure each system on its own channel. By default the 2800 and repeater are set to channel one. To change the channel on the repeater, remove the cover using the hex key. Turn the hex screws clockwise until the cover easily slides off.
Chapter 8: Sensors the power supply is wired to the terminal strip plug it in, then install the batteries. See figure below: – AAA + – AAA + – AAA + +PWR- After you have configured the channel, plugged in the power supply and installed the AAA batteries, replace the cover and secure it by turning the two hex screws on the bottom of the cover counterclockwise.
Sensaphone 2800 Manual SPECIFICATIONS Operating Temperature Range: 32° to 122° F (0° to 50° C) Operating Humidity Range: 0- 95% RH non-condensing Range (Indoor/Urban): Up to 300’ (60m) Range (Line-of-sight): Up to 4,000’ (1,200m) Transmit Power Output: 60mW (18dBm) Operating Frequency: ISM 2.
Appendix A: Checking for Proper Operation APPENDIX A: Checking Your Sensaphone 2800 for Proper Operation We recommend that you test your Sensaphone 2800 weekly to be sure it is functioning properly. This will ensure that when a problem arises the 2800 will be ready to alert the appropriate personnel. Sensaphone also recommends you keep a log of performed tests, and has provided you with a Test Log template at the back of this manual. There are several tests that can be performed: 1.
Sensaphone 2800 Manual 3. Test the battery by unplugging the AC adapter and making sure that the 2800 continues to function. Check that the BATTERY OK LED remains on steady. Press WHAT IS, then STATUS on the keypad, and listen to the status report. Make sure the report states that “power is off ” and “battery is OK.” Keep the AC adapter unplugged so that a Power Failure alarm occurs. Allow the unit to dial all programmed telephone numbers while running on battery backup.
Appendix B: Replacing the Backup Battery APPENDIX B: Replacing the Back-up Battery The back-up battery will provide about 3–5 years of service life depending on usage and temperature. After 5 years (or when backup time is insufficient) the battery should be replaced. Replacement batteries can be ordered from Sensaphone (Part number BAT-0006).
Sensaphone 2800 Manual 11. Readjust the cables through the compression connectors and secure the fittings. 12. Plug the power transformer into the outlet and turn on the power switch.
Appendix C: Troubleshooting APPENDIX C: Troubleshooting the 2800 In the event that a problem is encountered, this section will assist you in determining the cause so you can return the unit to its normal monitoring routine with minimal interruption. Most problems with the 2800 are easy to identify and quickly corrected.
Sensaphone 2800 Manual COMMUNICATIONS/DIAL-OUT: Problem 1 The 2800 fails to dial out. Cause Solution a) The telephone number may be incorrectly programmed. Recheck programming steps and use the dial-out test mode to listen to the unit dial. Refer to Chapter 5. b) Tone or pulse (the current dialing method) is not compatible with the telephone line on which the 2800 is installed. Switch from the current setting: from tone to pulse, or from pulse to tone. Refer to Chapter 5.
Appendix C: Troubleshooting Problem 2 The 2800 will not answer the telephone when called for a Status Report or alarm acknowledgment. Cause Solution a) Rings Until Answer is incorrectly programmed. Recheck programming of Rings Until Answer. Refer to Chapter 5. b) The 2800 is connected to an incompatible telephone line. Some telephone systems will not allow the telephone to ring beyond 4 rings. If your 2800’s Rings Until Answer is set at more than 4 rings, you may not be able to access the unit.
Sensaphone 2800 Manual COMMUNICATIONS/DIAL-OUT (continued) Problem 4 The 2800 recites the alarm message or Status Report over the telephone, but is silent at the installation sight. Cause Solution The local voice mute feature is in effect. Deactivate local voice mute. Refer to the programming steps in Chapter 5. Problem 5 The 2800 and telephone answering device (sharing the same line) answer incoming calls simultaneously.
Appendix C: Troubleshooting TEMPERATURE MONITORING: Problem 1 Can’t program temperature limits; or the unit won’t read the temperature sensor. Cause Solution The zone isn’t configured to read a temperature sensor. Press SET and CONFIGURE to program the zone. For 10K thermistor, you must manually configure. See Chapter 4. Problem 2 The temperature reading is -121° F or -85° C [2.8K]; or -87° F or -85° C [10K]. Cause Solution The temperature sensor has been disconnected or has broken wires.
Sensaphone 2800 Manual TEMPERATURE MONITORING (continued) Problem 4 Temperature reading is inaccurate. Cause Solution a) The zone is configured for the wrong type of thermistor (i.e., 2.8k vs. 10k) Manually configure the zone as described in Chapter 4. b) Temperature sensing may be affected by a source of ambient heat (ie., direct sunlight, or heat duct proximity). Try moving the sensor to a different location. c) Temperature may require calibration.
Appendix C: Troubleshooting 4–20mA MONITORING: Problem 1 Can’t program 4–20mA range; or the unit won’t read the 4–20mA sensor. Cause Solution The zone isn’t configured to read a 4–20mA sensor. Press SET and CONFIGURE to program the zone. See Chapter 4 for information on zone configuration. Problem 2 The zone input is not reading correctly. Cause Solution a) No power connected to the transducer. Connect a power supply as shown in Chapter 2. b) Incorrect wiring. Inspect wiring.
Sensaphone 2800 Manual SOUND LEVEL MONITORING: Problem 1 False high sound alarms occur frequently. Cause Solution a) The programmed sound sensitivity results in over-sensitivity to nonalarm sound as well as alarm sound. Reprogram the sound sensitivity (calibration). Refer to Chapter 4. b) Sound Recognition Time is too short. Lengthen the sound Recognition Time. Refer to Chapter 4. Problem 2 High sound does not cause an alarm.
Appendix C: Troubleshooting OTHER MONITORING: Problem 1 Alarm status of a zone is incorrect. Cause Solution Incorrect zone configuration. Reconfigure the zone. See Chapter 4. Problem 2 False power-out alarms. Cause Solution Programmed Recognition Time is too short. AC power may be subject to brief interruptions. To avoid frequent, false alarms, increase the power Recognition Time. Refer to Chapter 4. Problem 3 The 2800 does not recognize power failure.
Sensaphone 2800 Manual OTHER MONITORING (continued) Problem 4 The 2800 does not recognize any alarm. Cause Solution a) Zones for alarm are disabled. Enable the zones for alarm. See Chapter 4. b) Programmed Recognition Time is too long. Reprogram Recognition Time. Set the Recognition Time to the minimum required for a monitored condition to become a valid alarm. If possible, test the condition by deliberately creating an alert condition. Refer to Chapter 4. Problem 5 The batteries drain prematurely.
Appendix C: Troubleshooting Problem 6 Zone status is not being recited in the status report. Cause Solution The zone has probably been designated as unused.
Sensaphone 2800 Manual WIRELESS SENSORS: Problem 1 The 2800 won’t add my wireless sensor or the 2800 has frequent wireless communication alarms. Cause Solution There are several possibilities: a) The sensor may be too far from the 2800 a) Move the sensor or the 2800 so that they are closer to each other b) The sensor may not be receiving power. b) Add a repeater between the 2800 and sensor. c) There may be interference from another 2.4GHz device.
Appendix D: Thermistor Tables APPENDIX D: 2.8 and 10K Thermistor Tables 2.
Appendix D: Thermistor Tables 10K Thermistor Data Degrees Celsius Resistance (Ohms) -30 135.2K -20 78.91K -10 47.54 0 29.49K 10 18.79K 20 12.
Appendix E: Technical Specifications APPENDIX E: 2800 Technical Specifications Hard-Wired Environmental Inputs Number of Zones: 4 Zone Connector: terminal block Zone Types: N.O./N.C. contact, 2.8K (-109° to 115° F; -85° to 57° C), and 10K thermistor (-87° to 168° F; -66° to 76° C), and 4–20mA (-10,000 to 10,000) Zone characteristics: 28KΩ to 2.
Sensaphone 2800 Manual Phone Interface Terminals for connection to a two-wire analog telephone line Line seizure terminals for connecting extension telephone devices LED Indicators: (4) Hard-Wired Zone Alarms, (4) Wireless Zone Alarms, Sound, Power, Battery OK, Phone in Use, Output On, and System On Relay Output: 2A 120VAC/2A 24VDC—Programmable for automatic or manual switching Power Supply Power Supply: 120VAC/9VDC 60Hz 10W wall plug-in transformer Power Consumption: 5 Watts Power Protection: Metal Oxide
Appendix E: Technical Specifications flammability rating; [Clear Door] Polycarbonate plastic, UL94V-0 flammability rating. UV stabilized NEMA Type 1, 2, 3, 3R, 4, 4X, 12 &13, IEC529, IP66.
Sensaphone 2800 Manual APPENDIX F: 2800 Quick Reference Guide Communications ID Number Identification number of the 2800 [SET] or [WHAT IS] + [ID/POWER] Range=0–16 digits, Default=blank ID Message Custom message identifying the 2800 [SET] or [WHAT IS] + [MESSAGE] + [ID/POWER] Max: 5.3 seconds Default=N/A Zone Message Message identifying the zone in alarm [SET] or [WHAT IS] + [MESSAGE] + [zone #] Max: 4.
Appendix F: Key Sequence Reference Callback Acknowledgment Allows alarm acknowledgment with 10 rings [SENSOR ON/OFF] + [CODE] On or Off Default=Disabled (off) Tone or Pulse Dialing Dialing method—touch-tone or pulse [SENSOR ON/OFF] + [PHONE NUMBER T/P] Tone or Pulse Default=Tone Alarm Programming Temp Alarm Limits High and low temperature alarm limits [SET] or [WHAT IS] + [LOW LIMIT] or [HIGH LIMIT]+[zone #] Min: -109°F/-65°C Max:168°F/76°C Default=Low: 0°F; High:100°F 4–20mA Table Range Defines upp
Sensaphone 2800 Manual Power Alarm Enable/Disable Turns power alarm detection on or off [SENSOR ON/OFF] + [POWER] On or Off Default=Enabled (on) Sound Alarm Enable/Disable Turns high sound level alarm detection on or off [SENSOR ON/OFF] + [SOUND] On or Off Default=Enabled (on) Temperature Scale Selects between Fahrenheit and Celsius [SENSOR ON/OFF] + [TEST/°F/°C] Fahrenheit or Celsius Default=Fahrenheit Temperature-Only Status Report A limited status report that only includes inputs configured as temper
Appendix F: Key Sequence Reference Remote Security Prohibits programming changes via telephone [SET] or [WHAT IS] + [ENTER/LOCK] + [4 digit code] Default=unlocked Press [ENTER] after all Key Sequences starting with [SET]. Use [SET] to establish parameters, [WHAT IS] to verify them. SPECIAL KEY FUNCTIONS RING/TAD/* Used to enter a minus sign for negative alarm limits or calibrations.
Sensaphone 2800 Manual APPENDIX G: Accessories The sensors and accessories listed below are available from Sensaphone, and represent the most commonly used devices. Other dry contact sensors or 4–20mA transducers, designed for more specialized applications, may also be used. Commercial or industrial electrical supply houses can provide devices to monitor virtually any condition. For further information, contact a Sensaphone Sales Associate toll-free at 1-877-373-2700.
Sensaphone 2800 Manual 175 FGD-0052 Humidity Transmitter FGD-0053 24VDC Power Supply FGD-0054 Power-Out Alert™ FGD-0056 Zone Water Detector w/Water Rope FGD-0057 External Microphone FGD-0060 Line Seizure Kit FGD-0063 10' additional Water Rope for FGD-0056 or WSR-0107 FGD-0064 Surge Suppressor FGD-0100 2.8K Remote Temperature Sensor FGD-0101 2.
Sensaphone 2800 Manual APPENDIX H: Returning Your 2800 for Repair In the event that the 2800 does not function properly, we suggest that you do the following: 1. Record your observations regarding the 2800’s malfunction. 2. Call Sensaphone Technical Support toll-free at 1-877-373-2700 or e-mail support@sensaphone.com prior to sending the unit to Sensaphone for repair. Our product support specialists are able to diagnose and correct many unit setup and programming problems over the phone.
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Sensaphone 2800 Manual 2800 Index Symbols 2800 Accessories 173 Features 18 Layout 19 LED Indicators 30–31 Operating Environment 21–23 Grounding 22 Locking the Enclosure 22 Mounting the 2800 21 Wiring Connectors 23 Operation 96–105, 106–115 Alarm Acknowledgment Automatic (Max Calls) 100 Numeric Pager Dialout 99 Voice Dialout 98 Alarm Dialout and Acknowledgment 96–97 Alarm Dialout-Pager 97 Alarm Dialout-Voice 96–97 Alarm Notification 96 Alarm Recognition 96 Dialout Note: Call Progress 96 Call-In Status 100 R
Sensaphone 2800 Manual C Communication Programming 58–91 Alarm Acknowledgment Codes 74–76 Alarm Dial-out Telephone Numbers 65–70 Numeric Pager Dialout 67–70 Voice Dialout 65–66 Alarm History 76 Callback Acknowledgment 90–91 Call Delay Time 78–79 Call Progress 83 Date and Time 59 Dial-Out Test Mode 72–73 ID Number 63–64 Intercall Time 81–82 Listen-In Time 86 Max Calls 84–85 Remote Programming Security Code 88–89 Speaker Mute 90 Special Dialing Options 71–74 Change to Touch-Tone Dialing 72 Special Dialing Co
Index Q Quick Reference Guide 169–172 Quick Start Guide Aborting a Command 32 Acknowledging a False Alarm 33 Error Messages 32–33 How the Keypad Commands Work 32 Recommended Programming Steps 33 T Technical Support 20 Test Log 181–182 Thermistor Tables 10K 165 2.
Index 181
Sensaphone 2800 Manual Test Log 182
Test Log 183
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