User guide

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but it does not include provision of Upgrades of (v)
the Software. For further explanation of Reckon’s
technical support policy please go to http://www.
reckon.com.au.
Fees: Clause 4(d) sets out the circumstances when you (c)
will (and when you will not) be required to pay charges
for the technical support to reactivate your Software
(including when you wish to reinstall the Software) or for
Reckon to issue a replacement registration key code.
For all other technical support, Reckon may charge you a fee in
accordance with its then current technical support policy.
6. ONLINE SERVICES
Interaction with Online Services: The Software may (a)
contain access to, or features that interface with, third
party online services (“Third Party Online Services”).
Examples of Third Party Online Services that may be
applicable to the Software are ASIC, EFTPOS, SBR-
enabled services, an online share price download
facility, and a statement download facility, bill and other
payment services, a superannuation choice facility, online
backup facility, payroll services and a debt recovery
facility, technology, hardware or application, which may
or may not be provided at an additional charge on a
subscription basis measured for one year from the date
of registration.
Terms for Third Party Online Services: Certain Third Party (b)
Online Services are not available for all versions of the
Software. For example, in the case of bank statement
download services, not all banks provide services that
connect to the Software. Third Party Online Services
are only available for 12-month periods for subscription
versions and 24-month periods for full versions. In
the case of a full version, access to Third Party Online
Services in the second 12-month period may be subject
to payment of the applicable charges. In order to renew
access to Third Party Online Services at the end of the
24-month period in the case of a full version, you will
be required to have purchased or upgraded to the latest
version of the Software. In the case of a subscription
version, you must have renewed your subscription.
Internet access is required for all Third Party Online
Services. Charges may apply for the use of Third Party
Online Services (in addition to the cost of Internet access
levied by your ISP). Where Third Party Online Services are
available, separate terms and conditions with the provider
of the Third Party Online Services may apply. In some
cases Reckon may be the provider. You should check
with the relevant third party provider as to the terms and