User guide

16
If you need additional assistance with software
installation, contact the Reckon Technical Support Team.
(Refer to the back cover of this document for contact
details.)
If you are upgrading from QuickPOS 5.1, you need 1.
to rename your database  le from QuickPOS.PDB
to QBPOS.PDB so that it can be detected during the
setup of Retail POS 2011/12.
Versions 5.1 and earlier used the default database
 le name QuickPOS.PDB. This was changed to
QBPOS.PDB in Version 6 and all later versions,
including Retail Point of Sale 2011/12.
Make sure you have QuickBooks 2011/12 installed 2.
on your PC with a working company  le before
installing Retail Point of Sale 2011/12.
Note: If you should need to uninstall QuickBooks
2011/12 and reinstall with a different level, (e.g.,
Pro, Premier etc.) or edition (e.g. Retail, Contractor
etc.) then you also need to uninstall and reinstall
Retail Point of Sale Administrator and/or Terminal
on that PC. Point of Sale installations on other PCs
are not affected.
Close any applications currently running on your 3.
PC, including anti-virus software or  rewall. You can
re-enable anti-virus software or  rewall after the POS
installation is complete.
Insert the Retail Point of Sale 2011/12 Installation 4.
CD into the CD-ROM drive.
If the Installation window does not open
automatically, then:
Right-click the • Start button in the Windows taskbar,
then click Explore. Select D: (where D: is your CD-
ROM drive letter), then navigate to D:\autorun.exe.
Double-click autorun.exe.
The Installation window opens.
Select the Point of Sale program(s) to install:5.