User Guide

46 | PXC 550
Troubleshooting
Leaving the Bluetooth transmission range
Wireless calling and streaming are only possible within the Bluetooth
transmission range of your smartphone. The transmission range largely depends
on environmental conditions such as wall thickness, wall composition etc. With
a free line of sight, the transmission range of most smartphones and Bluetooth
devices is up to 10 meters.
If the headphones leave the Bluetooth transmission range of the smartphone,
the sound quality deteriorates until you hear the voice prompt “lost connection...
phone x disconnected”. At this point, the connection breaks down completely. If
you immediately return to the Bluetooth transmission range, the connection is
automatically re-established and you hear the voice prompt ”connected”.
Resetting the headphones
If the headphones are not functioning properly, reset the headphones.
1. Switch the headphones off. See page 23.
2. Press the Effect Mode Control button for 4 seconds.
You can restore the headphones to its factory default settings using
CapTune.