User guide

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Troubleshooting
Network is busy If you hear rapid beeps, then the network is busy.
Hang up and try again.
Call barring or fixed dialling is
activated
Check the fixed dialling settings. Otherwise check
the call barring settings with your service provider.
Not registered with service
provider
After purchasing your phone, you may need to call
your service provider to activate the line.
No credit left on your prepaid
card
Recharge your credit.
Low earpiece volume Low setting Press : when you are in a call to increase the
volume.
Low ringer melody Low setting Go into the Sounds menu, select Volume and
increase the setting.
Cannot enter some
words
Wrong entry mode Your phone has T9 text input (i.e. it predicts what
words you are trying to enter). To enter a special
word press * repeatedly to change to normal
Multitap mode (α or β).
“Message list full” is
displayed in the main
screen
Your SIM card memory is full of
text messages, therefore you
cannot receive any more
messages.
Go into the Read menu of the message menu and
delete some of your messages.
Some features do not
work
Feature not supported by the
operator or your subscription.
Call your service provider.
Some menus are
missing
There are restrictions on your
SIM card or subscription.
Call your service provider.
I can only enter names
of up to 7 characters in
my contact list
Your phone is in Unicode mode. Change the Characters Message Setting to GSM
mode. See the Message Settings section for more
information.
List full is displayed on
my Contacts screen
Contacts list full This will not cause problems using your phone, but if
you want to add more contacts you must delete some
existing contacts.
Problem Possible cause Possible corrective action